The buffet breakfast was so/so for what they charged.

Nice and central

Stayed in August 2025

The bed. Pretty bad.

Staff were so lovely and accommodating. Good location, close to a metro and some really good access to attractions.

Stayed in July 2025

small rooms, bathroom was very tiny

great location, very clean

Stayed in July 2025

The breakfast was incomplete and some items were in bad quality, the coffee was terrible and the options were limited. The AC didn’t work under 23 o’clock. Noisy rooms. Sheets with holes.

Location was perfect. The staff was really lovely.

Stayed in July 2025

the only disagreement: the door of the first room that they gave us was broken and we had to move to another room even when we unpacked all of our stuff

the location and the room

Stayed in June 2025

Missing facilities; fridge, cattle, tea, coffee, water, tissue, shampoo, a safe !!

Location was perfect, a few steps to Juarez Metro Station

Stayed in May 2025

The room was too small. We were there for 4 nights and it was very cramped.

The staff was great! Breakfast was excellent!

Stayed in March 2025

Cleanness

Location

Stayed in April 2025

I recommend adding breakfast to your stay. Good value and selection. This was my first time to Mexico City and this location was conveniently located so that we could easily get to our guided tours. We stayed in Coyoacan and Roma Norte and this Alameda Ibis was so much more quiet!! This also was the only Hotel that had air conditioning! The filtered cool and hot water machines in the lobby were so nice too. Its tiring to always go to the store to buy filtered water. Thank you!

Stayed in March 2025

My room was above the noisy lift to the car park and I was disturbed from sleep multiple times.

Great location short walk to the main streets in the city centre

Stayed in February 2025

There are some awful reviews about this hotel that are not true. The rooms are a bit small but I didn't mind since I travelled alone. The hotel is also clean and the breakfast is good, though not exceptional. The neighbourhood is not posh but not dangerous either. It's some distance away from the zocalo, though.

Stayed in January 2025

Walls are thin, room yo room noise. Bed is a matt. Hard.

Location

Stayed in February 2025

no view, no drink water in room.

fontdesk clerk is perfect to kindly support me for any questions.

Stayed in December 2024

Super competent and helpful Receptionists

Stayed in January 2025

Good basic hotel for the price- well located

Stayed in November 2024

Really not much to say. It is worn out a bit but as I said it is not 5* hotel so good enough for the money. The only negative thing I can say is I asked for and invoice for the stay (once back in UK) I have never received but that is more up to their main website then to the staff there.

Good location near a park and the subway. It is not 5* hotel so don't expect one :) For the money it is very good. Comfy bed, shower and toilet clean. Friendly and helpful staff, make sure you book with the breakfast, it's really worth; plenty to chose from. If you didn't you can pay by card there.

Stayed in September 2024

room amenities

good location

Stayed in September 2024

Space and clean

Access and room

Stayed in September 2024

The shower spread water everywhere.

The location

Stayed in August 2024

Only two negative things: My room was the last one in the corridor and the wifi only worked if I stayed near the door room (prob cause it was closer to the wifi router). Also, the bathroom was not 100% clean (as I mentioned above, I saw mold in the walls of the shower area).

The hotel is in a very good location in Mexico City. Compared to other hotels in the region, it was one of the most affordable I found. The staff is super nice, but keep in mind that not everyone speaks English. The room was more spacious than I was expecting and overall comfy. It was clean but I need to say the bathroom could use a little bit more of attention (there was mold on the walls of the shower, but nothing too bad). Breakfast is simple but it has plenty of fruits, for which I was super grateful as my stomach suffered a bit with the spices in the Mexican food. Also, they have water filters around the hotel, so you don't need to bother buying drinkable water (now, I cannot guarantee that the filters are properly maintained, so if you are really worried, better buy bottled water to drink).

Stayed in June 2024

Not very much english spoken but it's what you expect

Location was great

Stayed in June 2024

Front desk receptionist didn't even answer our "goodnight" when checking in. She seemed mad, it isn't a pleasant welcome when your greeted with a frown

Location

Stayed in April 2024

I do not like the fact that because I did not book the hotel through the "app" I will not be accumulating any points. I should be rewarded for my loyalty to accor. I should not have to use the app for my loyalty to your hotel chain to be recognised. Not everybody has access to an iphone all the time whilst travelling. I am reconsidering staying with your chain in the future due to this approach which I see as not rewarding me for my loyalty. This lack of choice in how I book does not encourage me to stay with you in the future.

Location was great and staff helpful.

Stayed in April 2024

Glass water bottles are a good idea, but I wish they were cleaned, refilled, and sealed with tape by hotel staff before being placed back in the room. I had stomach problems all week. Perhaps the guest before me refilled with sink water.

Beautiful lobby/dining room/courtyard. Bathroom very cool & modern. The staff was very friendly & accommodating. Special thanks to Jose Luis & also the evening concierge for accompanying me on the elevator many times as I have a fear of being stuck in an elevator.

Stayed in April 2024