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Reviews of Hacienda Inn Aeropuerto 4 stars

Avenida Aviacion No 709 Col Sambula, 97000 Mérida, Mexico

#147 of 190 hotels in Mérida

Guests' Choice

Review score

Based on 359 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Very close to the airport. We were only staying one night before flying to Mexico City. We got breakfast included, which was ideal before heading to the airport. The pool area was very nice.

    Stayed in June 2025

  • Reviewed: 19 August 2025

    7.0
    Good price for a short stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet was clogged most of the time, we couldn’t use it so we had to go to the restaurant’s one

    The pool was nice, it was clean, it has a restaurant, the room had hair dryer, good air conditioning and basic facilities.

    Stayed in August 2025

  • Reviewed: 25 June 2025

    7.0
    The hotel and staff was great. I stayed there because it is very close to the airport.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The rooms are very old but comfortable. This has nothing to do with the hotel or staff but I wanted to mention it, the cab/taxi that took us to the airport was dishonest that charged me more than I should have been charged or been told and then he tried to charge me in dollars like I didn't know wat he was trying to do....rob me.

    I was only there for the night, so I wasn't able to enjoy any of the amenities. The pool did look very clean and so did restaurant. My room was clean and comfortable. The staff was wonderful.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    7.0
    Good for catching a flight
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I got bitched at for vaping by.the pool. I stayed at their property in Uxmal and it was no big deal.

    It's close to the airport. If you are catching a flight come here

    Stayed in June 2025

  • Reviewed: 23 May 2025

    8.0
    Great hotel with everything you need. Ideal hotel stay for late or early flights.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    I didn't like that there was no ATM on the property.

    I arrived very late in Merida. This hotel is very near the airport and was easy to reach with an Uber. I also liked the pool area, although I did not use it. Everything was spotless.

    Stayed in April 2025

  • Reviewed: 20 May 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I’ve stayed here several times but never been in a room close to the road before. It was noisy

    Proximity to airport Pool Restaurant on site

    Stayed in May 2025

  • Reviewed: 8 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    The staff were friendly and kind. The bed was extremely comfortable and the pillows were excellent. The hotel was quiet and we were able to get a good night's rest. Breakfast was lovely.

    Stayed in April 2025

  • Reviewed: 30 April 2025

    9.0
    Will stay here again
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    My room was filled with mosquitos when I first walked in, and when they sprayed the room it was a n industrial bug killer and made the room smell, but never did it kill the mosquitos, I got ate up all night

    The location, the staff , the food were all excellent

    Stayed in April 2025

  • Reviewed: 30 April 2025

    7.0
    Too much noise at night
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    During the day everyone had to be kind of quiet at the pool area. That changed once the sun went down and a lot of young people used the pool to party. It was so loud, there was jumping in the pool, screaming and everything. We were traveling with kids and had to complain at the reception desk. Sadly, none of the three people working there cared or did anything and we were just told it would stop at 10 pm when the pool was closed. I would not book again if I had an early flight or was traveling with young kids who needed to sleep before 10 pm. The food in the restaurant wasn’t bad, but it was mostly cold. You’re not allowed to drink your own beverages anywhere on the premises except your room, which I understand since they have a good bar, but you should at least be able to bring your own water in the heat of Merida.

    We booked this hotel because we had a very early flight the next morning and we ended up having a perfect last day in Merida. The pool area was amazing and the rooms were also adequate.the hotel offers everything you need. The drive to the airport was 5 minutes and we had no problems finding an Uber.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    8.0
    Reasonably priced clean hotel.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was nice and clean and a great selection on the TV to while away the time before getting on the plane.

    Stayed in March 2025

  • Reviewed: 1 April 2025

    9.0
    Its a good option close to the airport
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lots of mosquitos inside the room

    The pool, the restaurant and the bar is a great place to hang out

    Stayed in March 2025

  • Reviewed: 19 March 2025

    8.0
    This is my favourite place to stay the night before an international flight.
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 1 night
    • Submitted via mobile

    It would have been nice to have a few more chairs/loungers by the oool

    Clean, comfortable, beautiful pool, close to airport for our early morning flight

    Stayed in March 2025

  • Reviewed: 5 March 2025

    9.0
    Great one night stay before we flew home.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Room could use a little updating but the beds were comfy and room clean. This is an airport hotel so I would imagine most people just stay one night.

    The grounds are beautiful with a very nice pool, bar and restaurant. Staff was very nice. A/C in our room was good.

    Stayed in February 2025

  • Reviewed: 25 February 2025

    7.0
    Welcoming staff nice room great location
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Someone in another room was talking so loud at 11pm to 2 am

    Clean Proximity to airport Nice room

    Stayed in February 2025

  • Reviewed: 25 February 2025

    9.0
    Perfect overnight spot
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were great! They arranged a taxi for us. It was a comfortable room and beds. Very clean and pool was great. Quiet, but great location near airport. Restaurant on-site with lovely serving staff, both in the restaurant and around the pool. There were pool loungers and towels. The room had a coffee maker, safe and fridge. Excellent value.

    Stayed in February 2025

  • Reviewed: 19 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No ice machine!

    Stayed in February 2025

  • Reviewed: 16 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Basic..room had ants. I asked to be moved from first room..the smell of sewer was strong,.

    Stayed in February 2025

  • Reviewed: 10 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Near the airport

    Stayed in January 2025

  • Reviewed: 5 February 2025

    7.0
    Good enough for a night before flying.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant took over an hour to serve us. We were the only ones there and when the food finally came it was cold. The restaurant service is very poor unfortunately. I won’t eat there ever again.

    The location and the pool.

    Stayed in January 2025

  • Reviewed: 31 January 2025

    7.0
    Great for a last night stay near Merida airport. Staff very nice and customer forward.
    • Leisure trip
    • People with friends
    • Premium Double Room
    • Stayed 1 night
    • Submitted via mobile

    Towels needed replacing. Been in use a while. Could use some updating in the rooms, but did offer a coffee maker and supplies in the room for early departure.

    Close to the airport-an excellent last night stay before traveling back home. Had a clean swimming pool to relax around and outdoor dining so you don't have to leave the property to go eat. Has a bar too. Ample parking.

    Stayed in January 2025

  • Reviewed: 23 January 2025

    8.0
    The pool saves the day!
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night

    Their strict policy about bringing your own drinks by the pool (in plastic containers of course). If they don't sell what you want, then at least let us bring our own!!

    Nice clean pool. Friendly staff. Good food. Nice American breakfast.

    Stayed in January 2025

  • Reviewed: 22 January 2025

    7.0
    Thank you! You’re wonderful!
    • Leisure trip
    • People with friends
    • Premium Double Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was average. It would have been great to have good food and drinks! Only other comment is the pillows are very lumpy.

    Close to airport, very quiet, beautiful grounds, lovely people, attentive staff

    Stayed in January 2025

  • Reviewed: 19 January 2025

    7.0
    Close to AirPort. Served our needs
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s an old property that could use some sprucing up. The price and location are excellent

    Stayed in January 2025

  • Reviewed: 13 January 2025

    8.0
    Great if you are going to catch an early flight!
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not much light in the bathroom.

    Perfect for one night stand to catch an early flight the following day. The waiters were very kind and the food was great!

    Stayed in January 2025

Showing 1 – 25

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