7.6

Reviews of Hotel Grand Marlon 4 stars

Avenida Juarez, 88, 77000 Chetumal, Mexico

  • Anya

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review
  • Eldon

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Racquel

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    I love everything about the hotel. Especially the staff in the kitchen.

    Nothing

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  • Joselle

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Room amenities were good. Locations was perfect. Bed was comfortable.

    The wifi sucks so bad.

  • Olivia

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    The room was beautiful and the beds were comfortable. But they was about it.

    This spot is VERY remote and the restaurant is dirty and limited in options. The breakfast is included however if you are late they will charge you. The area is so dirty and poorly managed that you don't want to eat there. The swimming is great but what is the point if you cannot stay and enjoy? You are not allowed to have your drinks on the pier so that sucked too. The staff seems to be very stuck to rules rather than making your stay comfortable. The hotel beside this location uses an extremely LOUD generator that disturbs the peace!

  • Mas

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Was good and comfortable

    Would recommend getting a mini fridge for the rooms

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  • Monique

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Keisha

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Aispuro

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
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  • Miguel

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Location was ideal and close to night life strip.

    Just that it can use a little upgrade,

  • Leona

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review

    The AC

    The toilet didn't flush well

  • Oshabelize

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Location

    Nothing

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  • Juan

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    The Property is conveniently located in an area closed to shops and centre.

    The facilities are old, the price is very high. The rooms smell like mildew. We couldn't sleep, we can hear dragging of chairs and beds on the top room. The elevator feels like it will stop functioning any time. The front desk staff needs more training, at checkout the girl was rude said we had to take the remotes back and held me there until she was told the remotes were in the room by housekeeping. We paid for a Junior suite and were apalled by the conditions. We could have paid the same amount for a nicer room at los cocos which is nearby. Housekeepers are very nice though, always made sure to give you the time of the day.

  • Anna

    Reviewed: 23 July 2025 · Stayed in April 2025

    Verified review

    Location only

    Bed sheets had hair on it felt dirty, very uncomfortable

  • Kaylee

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    The pool was dirty

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  • Lovi

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Available Parking Clean room

    Could not connect to wifi the entire time

  • Anonymous

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    I am thoroughly impressed by the Grand Marlon. Our room was exceptionally cool and clean, with sheets and towels changed daily. The cleaning staff was highly efficient, and the area provided a quiet, relaxing atmosphere. The beauty and cleanliness of the hotel are commendable. I will return to the Grand Marlon and confidently recommend it to my friends and family.

    It is essential to include a microwave oven and a small refrigerator in the room for guests on extended stays

  • Anonymous

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review

    Location was great

    The bed wasn't too comfortable and we got bit by mosquito

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  • Greig

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    The Staff was helpful. The room was clean. We did not get to enjoy the pool this time, but we would definitely stay here again

    Nothing it was exceptional as always

  • Anonymous

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review
  • Oshabelize

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review
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  • Umana

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review

    I did not dine at the restaurant

    I did not dine at the restaurant

  • Ashlee

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review

    Nothing.

    The room was fithy, ac dirty, just horrible. We slept in our vehicle. All 3 rooms that we booked were dirty. We showed the housekeeper and front desk and nothing was done.

  • Yiempress

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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