Reviews of Hotel Grand Marlon 4 stars
Avenida Juarez, 88, 77000 Chetumal, Mexico

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewI love everything about the hotel. Especially the staff in the kitchen.
Nothing
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewRoom amenities were good. Locations was perfect. Bed was comfortable.
The wifi sucks so bad.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe room was beautiful and the beds were comfortable. But they was about it.
This spot is VERY remote and the restaurant is dirty and limited in options. The breakfast is included however if you are late they will charge you. The area is so dirty and poorly managed that you don't want to eat there. The swimming is great but what is the point if you cannot stay and enjoy? You are not allowed to have your drinks on the pier so that sucked too. The staff seems to be very stuck to rules rather than making your stay comfortable. The hotel beside this location uses an extremely LOUD generator that disturbs the peace!
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWas good and comfortable
Would recommend getting a mini fridge for the rooms
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLocation was ideal and close to night life strip.
Just that it can use a little upgrade,
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewThe AC
The toilet didn't flush well
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLocation
Nothing
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe Property is conveniently located in an area closed to shops and centre.
The facilities are old, the price is very high. The rooms smell like mildew. We couldn't sleep, we can hear dragging of chairs and beds on the top room. The elevator feels like it will stop functioning any time. The front desk staff needs more training, at checkout the girl was rude said we had to take the remotes back and held me there until she was told the remotes were in the room by housekeeping. We paid for a Junior suite and were apalled by the conditions. We could have paid the same amount for a nicer room at los cocos which is nearby. Housekeepers are very nice though, always made sure to give you the time of the day.
Reviewed: 23 July 2025 · Stayed in April 2025
Verified reviewLocation only
Bed sheets had hair on it felt dirty, very uncomfortable
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe pool was dirty
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewAvailable Parking Clean room
Could not connect to wifi the entire time
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewI am thoroughly impressed by the Grand Marlon. Our room was exceptionally cool and clean, with sheets and towels changed daily. The cleaning staff was highly efficient, and the area provided a quiet, relaxing atmosphere. The beauty and cleanliness of the hotel are commendable. I will return to the Grand Marlon and confidently recommend it to my friends and family.
It is essential to include a microwave oven and a small refrigerator in the room for guests on extended stays
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewLocation was great
The bed wasn't too comfortable and we got bit by mosquito
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewThe Staff was helpful. The room was clean. We did not get to enjoy the pool this time, but we would definitely stay here again
Nothing it was exceptional as always
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewI did not dine at the restaurant
I did not dine at the restaurant
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewNothing.
The room was fithy, ac dirty, just horrible. We slept in our vehicle. All 3 rooms that we booked were dirty. We showed the housekeeper and front desk and nothing was done.
Reviewed: 22 April 2025 · Stayed in April 2025
Verified review