The town is run-down and needs investment, but the hotel is an oasis with a huge garden.

Great location, directly at the beach, super-friendly staff.

Stayed in August 2025

Basic as an RV Park with attached motel.

Outstanding staff very helpful when I had a bad fall.and generallwilling to do anything we asked for.

Stayed in February 2024

All was wheelchair accessible! That was just great. Our host was so friendly and helpful throughout our stay and we had a great time.

Stayed in February 2023

We stayed for 3 nights. There was heavy rain for 24 hours and the electricity went off. That would be absolutely OK if it didn't affect also the toilet and the water pressure. We couldn't flush the toilet! I had to fill the bin with water to be able to flush it. When taking a shower, water goes everywhere and then sits around the toilet. Also the staff should be more professional. We were chilling in our room and a gardener was peering on us through the window. Creepy. Quite pricey for Campeche.

Spacious, clean room. The whole area was very nicely kept. Beach access.

Stayed in February 2023

We were kept awake by music being played outside and by guests next door smoking cigarettes and drinking till 2:00 AM despite my asking them to be quiet.

It was an interesting mix of camping and cabins.

Stayed in February 2023

Needs a little TLC, a coffee pot would be a good addition to the rooms.

Right on the ocean, pleasant restaurant that serves breakfast. The owner was very welcoming and friendly!

Stayed in November 2022

There is only Wi-Fi access outside the office. it worked well and it was actually a nice way to meet other people.

Amazing location. Thelma, she is such a lovely person with great stories 😀

Stayed in November 2022

The access to the beach it was closed we can't touch the water

Stayed in August 2025

Isla Aguada is poor in infrastructure and there are only few places for sleeping available. If you are looking for something like a shady campsite, this will be okay for you. For us, it was not comfortable enough: the room was smelly, "seaview" was looking into trees and camping cars, no drinking water in the room, beds were not made, no warm showers possible, no chance for a tea or coffee in the morning. For the offered quality it was overprized.

There was a small and narrow beach, allowing to go swimming into the lagoon. The owner was helpful to find a boat for a boattour, which was nice.

Stayed in February 2025

The bar wasn’t open

Every single Thing

Stayed in March 2024

I think this hotel has seen better days. Everything seemed a bit run down - sheets with holes, lamp shades with yellowed torn plastic, sketchy toilet with water leaking out with every flush, we could only coax out a trickle of water from the sink, ancient AC. It is located on the lagoon beach (which is public - I totally support that concept in Mexico!), but there is only a small strip (10 ft?) between the water and the chain link fence, which is packed with restaurant tables and chairs, filled with families picnicking for the day. Maybe my expectations were misguided, this place was so highly recommended and we had passed miles of big white sandy beaches with palm trees and palapas on our way to Freedom Shores so I was disappointed by the reality. On a good note, we headed out to one of those nearby beaches for the afternoon and spent a lovely few hours with a whole bay to ourselves. I think if you are travelling in an RV and so not worried about the actual facilities, and are prepared to drive out to the beautiful beaches before and after the town your experience could be quite positive.

Wonderful knowing the history behind this accommodation, designed to meet the needs of people with mobility challenges (in a previous century that is). As 2 people we were in a room with 4 queen size beds - huge! Staff were all very nice. Place is dog friendly.

Stayed in April 2023

The bathroom had a shower curtain as a door Wifi did not work

Stayed in April 2023

Nice chilling place to spend nigh. We have has good relax there. Only 1 night unfortunatelly.

Stayed in February 2023

We arrived on a Monday and the staff all had off and most restaurants in town were closed too. That was bad planning on our part. We had room number 1 and it needs some serious updating. It is right where everyone walks by, but the windows need to be open for air, the blinds could have supplied privacy but didn’t function probably to be turned to be partly open. The air conditioner didn’t have a remote, so we couldn’t turn it on and the fans made so much noise, we couldn’t sleep with them on. We decided the hell with privacy, we slept with the windows open. It was very quiet and you can here the sound of the water, so that part was lovely.

We stayed here because we waned to take a boat ride to see the dolphins. Velma the owner was very nice, the setting is right on the beach and picturesque.

Stayed in January 2023

The restaurant is the only place to eat nearby. The service was very erratic, which was frustrating with two hungry kids. When the food did eventually arrive it was OK. To be fair, the waiter was very apologetic - apparently, most of the staff had gone home leaving him and one cook on their own. It was 2nd Jan, so it could have been that hangovers from new year's celebrations were to blame. The only area with WiFi coverage was outside the hotel office, where there were loads of mosquitos after dark. Strange that the bathroom in the room had a curtain, rather than a door. Not great when you need a bit of privacy!

The beach was OK and we were picked up directly from there by Marbella for a boat tour around the lagoon (really good), which was handy. The place itself was well located to break our journey after a long drive from Calakmul. It's away from the centre of Isla Aguada, so we didn't really get a chance to see the town and find out why it is a Pueblo Magico.

Stayed in January 2023

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Stayed in March 2025

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Stayed in February 2025

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Stayed in July 2024

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Stayed in May 2024

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Stayed in April 2024

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Stayed in April 2023

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Stayed in October 2022

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Stayed in September 2022

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Stayed in December 2023