There was proper things which need it in the room, like sofa, fridge also wifi was not working properly.

Location

Stayed in August 2025

Ok, the WiFi was horrible. I have stayed there two times and the internet is not great. It buffers frequently or just kicks you off. Then other times it works very well for short periods. This happened at different times of day and night, so not really during specific times. Now I must say that both stays I was situated at the far end of the hotel, rooms farthest from the front desk. I don't know where the router is located, but by my results I would have to say that it isn't near the end of the hotel where I was. I didn't ask for the all inclusive meal plan. First of all I find that the food there is quite average. Secondly on the boardwalk there are approximately 20 restaurants, mas ó menos. This is just a bit of a nit pick, but the hotel is showing it's age. Just keep in mind that this isn't a 5 star mega resort, but a very nice one in a great location and you should have a great time staying there.

I really like the location at the Marina. It is also close to the airport, a 30 minute walk (Yes I did it), or a 10 to 15 minute drive. The rooms are clean and the sheets fresh. The bathroom was very clean. The balcony was very big, approximately 5m x 2.5m or 16' x 8'. It was facing the pool, the marina and boardwalk. The pool is very nice as well. The staff are very friendly and helpful. The front desk staff and restaurant staff also speak English. I can get by most of the time with my limited Spanish, but it is nice to have a back up when I am stumped. Overall I can say that the hotel, grounds, and rooms are very well kept. There are also about 20 restaurants all along the boardwalk of the Marina. There are 3 convenience stores that I found, and too many pharmacies to count. If you are adventurous there is a Walmart and Sam's Club a 30 minute walk away, or a 10 minute Uber or Taxi ride.

Stayed in July 2025

Appeared to be close to the beach, but it was a long walk and no easy access.

Traditional Mexican decoration, local culture, mostly local people on vacation.

Stayed in July 2025

There is nothing to dislike

Great place to spend with family, and we enjoyed the location

Stayed in July 2025

Sofa in room looked dirty and old TV did not work most of the time. We did report it and they were very quick to send someone to fix, but the problem persisted and in the end decided not to keep asking for repair on a daily basis. Very weak Internet signal in room. Had to go to reception to get signal Would be nice to have coffee station in room

Great location, spacious bright room overlooking the pool. Very friendly, attentive staff

Stayed in June 2025

How much the restaurant charged for stuff. 1 cup of coffee was 100 pesos

It was clean comfortable and has a good view

Stayed in June 2025

Amazing customer service and location

Stayed in June 2025

The rooms were a little dated and the hallway was really loud at night. It sounded like someone was trying to break in a one point but I think it was an old window/door opening and closing.

Great location if you want to be by the marina. The pool was wonderful with a bar on deck.

Stayed in May 2025

Internet only in lobby and restaurant. Nice family hotel and nice having on site restaurants. Other restaurants walking distance.

Stayed in April 2025

2 minute walk to the marina and a super comfortable king bed.

Stayed in June 2025

Internet only in lobby or restaurant. Oh well.

Lovely place off Marina. Easy to taxi or bus to other place. Nice family vacation area. Restaurant on site.

Stayed in April 2025

The Wifi was bad , The Restaurant was kinda dirty, The buffet needed nora options,

The pool, the view, the garden and great staff The Guy at the bar Was GREAT!!

Stayed in May 2025

Room was a bit tired - bathroom needed an update as the plumbing was old and tiling needs replacing.

On the marina - the food was fabulous and pool area and gardens absolutely beautiful.

Stayed in March 2025

close to airport pool area Marina Friendly staff

Stayed in May 2025

Parking is a bit annoying since you have to wait for someone to open and close the gate. One night had to leave the car on the street. On this same night, front desk guy was not very nice, rude. Shower floor always had water. Internet oscillated a lot, even though connection signal was very strong. Room was a bit noisy, you can hear the neighbors very easily.

Room was big, bed comfortable, nice views from the fourth floor

Stayed in April 2025

N/A

Close to all Marina facilities, restaurants and stores. Close proximity to Airport.

Stayed in April 2025

Wifi didn't work in the room, only in the pobby

Great location, beautiful grounds, nice heated pool

Stayed in April 2025

loose floor tiles and non functional TV remote in room 207

great location in marina and friendly staff

Stayed in May 2025

Check in and check out times. No flexibility

Great grounds, great staff.

Stayed in April 2025

There’s no fridge in the room and when we arrived the aircon wasn’t on so the room was very hot but that’s minor.

The beds were comfortable and the staff were helpful.

Stayed in April 2025

Would love coffee maker and small refrigerator.

The pool is great. Staff is the best. Comfy beds. Had trouble with air conditioning, but was moved to another room immediately. Enjoyed restaurants and shopping in plaza close to hotel. Will return!!

Stayed in April 2025

The building needs to upgraded as the floor grout is chipped and had a musty smell

Close to marina

Stayed in April 2025

Everything almost perfect, just the bathrooms don’t match with the rest of the hotel! They have a terrible smell and really need improvement!!!!!!!

Stayed in April 2025

Hotel is old and although it's well maintained it is showing its age with very bad WiFi and not enough power outlets. Only 1 plugin in the bedroom and one in the bathroom making it hard to charge multiple phone/IPads, etc. Plus no coffee makers in the room. You can get a cup in the lobby but it wasn't ready until about 7:45 am - I am an early riser so it would have been nice to have a cup at 6-6:30am - and it was charged at full retail price. Plus the only breakfast option is a full Buffet which is expensive. Based on what they are charging for the room you would think they could give guests at least one cup of coffee at N/C.

location is excellent... right at the marina so you have lots of food and entertainment options within easy walking.

Stayed in April 2025