Verry open hotel with lifts passing by reception area without any supervision, not really hotel feeling but more rooms / appartment feeling

Liked the location and the large room

Stayed in August 2025

The elevators are a constant source of frustration at this hotel. The card reader is quite finnicky as it needs to verify your room key before you can push your floor button. There's only two elevators and one seems to constantly be down; when they doors open they make a creepy screech that makes you wonder if getting on the elevator is safe or if it just needs a little lubricant on the doors. The attendants at the lobby are friendly but they speak in such a fast and uninterested manner it is hard to understand them (native speaker here) — they should take the time to slow down and make sure they're being understood instead of just talking at the guest. The breakfast buffet has also seen better days. For $20 USD you get just an "ok" breakfast, and they charge you extra for reheated coffee.

The rooms are spacious and quiet with huge showers, great water pressure, lovely views, good A/C, and comfy beds. They have an option to have a buffet on the main level, and they are in the Paseo Tec complex with several dining options on top of that.

Stayed in August 2025

There is no option to include breakfast. The restaurant has strange rates: I traveled with other 3 people and we were all charged different breakfast rates. Some of us were given a menu to order a la carte, others had eggs with fruit and had one price, the others were charged buffet menu. Beware: none of these prices were printed anywhere except for those ordering a la carte. I could hear the loud music every night from the disco bar that is part of the small commercial complex the hotel is part of. In other rooms, you could hear people in the neighbouring rooms. There was a leak on a my room, in the bathroom. One of my colleagues had a little pond in the middle of this room. No idea where it came from, and when the staff was informed they didn’t provide a solution. “Ahorita mandamos a alguien” often means that things will get resolved by themselves.

The gym is small but it has enough machines for cardio and weights. The pool and jacuzzi are cool although I didn’t have time to use them.

Stayed in May 2025

The gym was very basic and run down. I t definitely needs renovations. Also, the elevators were very small and took a long time.

The room was clean and comfortable, and the shower was very nice

Stayed in March 2025

Old rooms and weird smell in the room

Location

Stayed in December 2024

It was clean

Stayed in August 2024

Everything was good

The location

Stayed in May 2024

Breakfast wasn't included

Comfy bed, many restaurants nearby, good view

Stayed in April 2024

The staff in the front desk was rude when we first got there, it was 5am and the lady was visibly irritable and prissy. The room service phone never worked and there was no hair dryer in the room even though it was listed.

The location and the rooms

Stayed in March 2024

Noise from one of the bars in the plaza impacted (mainly) my room since it was in the corner next to it.

Great location, especially if you have to be close to the Tecnologico de Monterrey. The plaza where it's located is filled with restaurants, and convenience stores. Nice view from the room, which has everything you might need.

Stayed in February 2024

It was very convenient too many different restaurants and shops, and the staff was great. We attended an amazing New Year’s Eve party.

Stayed in January 2024

There was noise, like a machine was humming somewhere nearby eventhough I was on a 17th floor.

It is very well located in south Monterrey, near the Tec

Stayed in January 2024

Location

Stayed in November 2023

The place is dated and wear and tear.

Good and safe location.

Stayed in November 2023

The views of the city in any part of the hotel are awesome. Great for pictures

Stayed in October 2023

Location

Everything and everyone

Stayed in October 2023

Nothing

Everything

Stayed in July 2023

There are a few bars in front of the hotel that play loud music until 1am or so. The hotel should improve the sound proof windows. Difficult to sleep with the noise.

A good location for visiting schools nearby. Restaurants nearby are good.

Stayed in May 2023

the elevator takes a long time, that was the only issue I had

room, location

Stayed in May 2023

Located right next to the University Campus. Easy to reach by car or taxi. Spacious room.

Stayed in March 2023

comfortable

good location

Stayed in March 2023

Ubicación

Stayed in March 2023

Price. A bit on the pricey side but it’s ok. They should have an option to increase temperature on the ACs. It was super cold when we visited and we couldn’t increase the AC temperature.

The views are amazing. We loved the views. Also clean and your typical hotel chain standard

Stayed in March 2023

One person at the reservation desk that was unpleasant to deal with at times.

Clean, nice location, comfortable.

Stayed in February 2023