That I wasn't able to extend my stay.

Everything!!

Stayed in July 2025

Felt like it was understaffed in terms of service at the pool bar as well as delays in ordering food at dinner with in their restaurants

It was beautiful, clean and the food was delicious.

Stayed in July 2025

When we checked in we were told that the rooms we booked weren’t available . We did not appreciate that,but after we said that we were going to a different resort the rooms somehow were available.The resort doesn’t need to do that! If we booked two ocean view rooms and we paid for it they have to be ready. No games needed. Thank you

The staff was excellent, helpful, courteous ,friendly and work very hard! Jose at the Italian restaurant Rosato was amazing!!! Thank you for a lovely stay!

Stayed in June 2025

N/A

Friendly staff

Stayed in June 2025

Food can improve.

Staffs are super friendly and hardworking.

Stayed in June 2025

Staff was amazing, housekeeping left towel animals they made in response to my kiddos notes to them, servers were amazing, bartenders were adorable while making my 9 yr old virgin pina coladas, front desk was always more then helpful with any request. Everyone went above and beyond at this location. 10/10 recommend for family stays!!

Stayed in June 2025

It is a very nice hotel, very clean, the rooms have enough space and very comfortable beds. Food is delicious, we ate at Cevicheria and had dinner at 2 of the restuarants. Breakfast is also good. There are alot of options for entertainment such as board games, ping pong, volleyball and a kids club. There is also a coffee shop where the cakes and ice cream are very good! The staff is very nice, at our arrival we met axel and naomi, then Chef Hector during the Chef Parade and Miguel at the Bar. They always had a positive and friendly attitude. We really enjoyed our stay :)

Stayed in June 2025

The staff is amazing . The options for dinner are her and the pool is big enough

Stayed in May 2025

buffet not open for lunch or dinner.

good location and view

Stayed in February 2025

N/A

Amazing staff; food was great, rooms were clean and hotel was not overcrowded at all.

Stayed in May 2025

Food could be better. Some restaurants are good but others not really. Pastries were terrible. Drinks were Ok

Very clean and comfortable hotel. Friendly staff. Nice ambience.

Stayed in April 2025

Excellent experience. Everything was super impeccable. We were well received, very clean, the food was excellent and the staff were all super careful and helpful.

Stayed in April 2025

Maybe, if price is slashed to half, will book a whole month stay 🤣

Everything about d hotel .

Stayed in April 2025

Staff was excellent and took great care of us.

Stayed in March 2025

Nothing it’s fantastic

The landscaping is beautiful. The hotel is big but not too big. Easy to move around . Beautiful rooms and clean.

Stayed in March 2025

Everything was great! The food was good at all the restaurants. Only thing was the main pool closed later at 9 pm and the adult pool closed at 6pm! Backwards the adults pool should stay open till 9pm. We paid for the upgrade to go the adult pool and it closed way too early. Also should be able to order food from the other lunch restaurants at any pool. Over the stay was great! Not to much entertainment on property for the Mexican dinner party it should add dancing and a DJ for a real party.

Stayed in March 2025

Time share and sale staff.

Pool for kids.

Stayed in April 2025

The loud music from the bar blaring past 11pm kept me up. Lady night people on our floor made a racket in the wee hours that lasted for hours, but we didn’t call downstairs to complain so I can’t blame the hotel for some guests inconsiderate behavior.

Beautiful ocean views, pool, and beach with friendly attentive staff to bring you drinks. Delicious restaurants with professional staff. Don’t miss’s fiesta night.

Stayed in February 2025

Nothing

Everything

Stayed in January 2025

Nothing

Staff was attentive and very friendly and cared. Great location, beach front and 15 minutes from airport. Resort was Private and secure. Food was very good and ambiance was lovely. Resort was intent on everyone enjoying their stay!

Stayed in January 2025

Only One thing, There are a few ladies there that do not leave you alone about sitting in on a Conference for Timeshare. They say it’s only for a Hr. But I know better.

They did not Disappoint for the Christmas Holiday. Everything was perfect

Stayed in December 2024

Nothing I didn’t like, this was my 6 visit over last 25 years. It just keeps getting better.

The staff was incredible starting with Ernesto the restaurant manager to all his team they were friendly, helpful and we had great service. Included in these people and I know there were more. Patricia and Yuliana were so attentive as well as, Joni, Andreas, Rafael, Ignacio, Cruz, and Andria. The food was always delicious. On the front desk was Monica who was so helpful. The room itself was beautiful with great view and excellent service. Can’t wait to come back.

Stayed in October 2024

Because of the zice of the hotel a Carne Asada in the middle of the restaurant’s and the pool could cause a heat and smoke. Nothing that you can not manage but kind of disturb.

This a very carefully distributed hotel, lobby near to the restaurants and elevators, very convenient if you do not enjoy large hotels.

Stayed in September 2024

Reduction of beach area facilities.Elevator problem. TV problem during World Series game one night.

Sonne Club and staff : Rafi & Nacho ! Front desk : Yvette's help. Lupita's performance Tuesday night in bar area.

Stayed in October 2024