Avenida Jose Marti 178, 11800 Mexico City, Mexico
#56 of 573 hotels in Mexico City
Guests' ChoiceBased on 333 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.2
Value for money
8.9
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 September 2025
Ricardo
United StatesThe breakfast and rooms were excellent
The installations and attendants were great!
Stayed in August 2025
Reviewed: 7 August 2025
Hector
United StatesI believe that although the hotel was great! the pricing could be more competitive.
Staff was friendly and amazing
Stayed in August 2025
Reviewed: 4 August 2025
Jackson
Trinidad and TobagoExcellent hotel, great location safe neighborhood,
Stayed in July 2025
Reviewed: 30 July 2025
Laila____
AustriaBreakfast was slightly basic and had few vegetarian or allergen-free options, e.g. milk alternatives or at least lactose-free products. Like, why put ham in the salad?? Or in the scrambled eggs. No smart TV. Quite thin walls.
Really good value for money! Quick problem solving (loud people in the neighboring room were told within minutes to quiet down). Spacious room and bathroom, and I liked the layout because it provided some additional privacy between them. Clean. Facilities were functional. Good location near the subway and the "in" areas but without the noise. Water dispensers on every floor.
Stayed in July 2025
Reviewed: 19 July 2025
Robert
MexicoLarge comfortable room. Restaurant and breakfast are good. You can have eggs made to order. Location is close to Condessa and Roma.
Stayed in May 2025
Reviewed: 18 July 2025
Julia
United StatesReally clean , quite place
Stayed in July 2025
Reviewed: 7 July 2025
Maria
MexicoI liked everything. The place is beautiful and comfortable.
Stayed in April 2025
Reviewed: 7 July 2025
Sarah
ChinaAlthough the location was generally good, it may not be ideal for solo female travelers. The surrounding area lacks easily accessible cafes, bars, or restaurants that feel comfortable to walk to at night. Roof access was also a disappointment, as the listing included photos suggesting it was available, but it was not. Noise could be an issue at times. While no boiler noise was experienced, furniture such as chairs scraping across the floor from rooms above could be clearly heard while lying in bed. This was a minor but noticeable annoyance. Additionally, the shower flooded during use, which was inconvenient.
The stay was very pleasant. The hotel is in a walkable area with a handful of restaurants and cafes nearby. With a bit of effort, it’s possible to walk to La Condesa, Roma Norte, and some tourist attractions. Mexico City is a great walking city, and the location worked well for that. It’s also about a 20-minute ride to the airport with no traffic, so if you’re booking an early morning flight, it’s especially convenient. The price was great. Breakfast was delicious, and the service in the restaurant excellent. The room had a window that opened, which is rare and made the stay more comfortable. The water dispenser was convenient, and the maid service was excellent and very attentive.
Stayed in June 2025
Reviewed: 1 July 2025
Hillary
United StatesAll was perfect for our needs! No complaints!
Wonderful and gracious staff! Very approachable and eager to help when we needed som assistance with an Uber. We appreciated that English was spoken, too. Beautiful hotel and the breakfast served was plentiful and delicious! Looking forward to our return next week on our way back to the USA!
Stayed in June 2025
Reviewed: 20 May 2025
Sonia
United StatesA/C didn’t work so good
Everything was great. From front desk to cleaning staff service was excellent . The breakfast buffet was delicious.
Stayed in April 2025
Reviewed: 12 May 2025
Kyle
United StatesDated bathroom.
Comfy bed. Free parking. Good location.
Stayed in May 2025
Reviewed: 30 April 2025
Robert
MexicoThis is a comfortable hotel located near Condesa neighborhood. Comfortable bed, shower, all good. We had a room with a sofa, which was nice. The restaurant and breakfast were both good. The staff are very helpful.
Stayed in March 2025
Reviewed: 27 April 2025
Blanca
United StatesLocación
Stayed in April 2025
Reviewed: 22 April 2025
Jenny
CanadaCoffee served with breakfast was very weak, blanket on the bed was only long enough to cover our legs. When we arrived to check in at 6am (we paid for the previous night and confirmed that the front desk would be open), only a cleaner who didn’t speak English was available. It took a while to find someone to help us and we were very sleepy!
Friendly staff! Free coffee machine in the lobby that made strong espressos and a water dispenser on our floor as well as 2-4 new bottles of water in our room each day. The room overlooked a quiet street and was cool and peaceful. An easy, pleasant walk to Condesa!
Stayed in April 2025
Reviewed: 20 April 2025
Virginia
SpainGreat location close to Condesa (you can walk there), the hotel is great, bed is huge, and everything very clean. Staff is super nice, breakfast is decent.
Stayed in April 2025
Reviewed: 18 April 2025
James
United StatesWe stayed in a Junior Suite with Jacuzzi. The room was very spacious, with a large desk & chaise and was very quiet. The Jacuzzi was great. The included buffet breakfast was simple but well-prepared with a few changes each day. Servers brought hot coffee to the table. The staff was very friendly and helpful.
Stayed in April 2025
Reviewed: 10 April 2025
Angelica
United StatesI would have love if the rooms had mini refrigerators.
Big rooms. Kind personal. Location. Breakfast.
Stayed in April 2025
Reviewed: 5 April 2025
Shantanu
United StatesThe photos showed terrace pool and terrace seating area which was actually the jacuzzi only for junior suite. No restaurants at walking distance.
The breakfast was good and room was cleaned with fresh towels everyday. Hotel kitchen was good and kitchen staff was very nice
Stayed in April 2025
Reviewed: 31 March 2025
Hector
United StatesOutstanding location, great facility and super friendly people
Stayed in March 2025
Reviewed: 31 March 2025
Hannah
United StatesPresidential suite was totally worth it for the patio! Great value for the price, fantastic staff
Stayed in March 2025
Reviewed: 24 March 2025
Derek
MexicoGreat location Friendly staff
Stayed in March 2025
Reviewed: 23 March 2025
Shelly
CanadaWifi was a bit intermittent. Taxi to airport, arranged by hotel, overcharged us...was 400 pesos but hotel quoted less.
Room was nice, up to date, and clean. Had a nice shower, bed was really comfortable and it was quiet. Breakfast was fine. The hotel is in the Escandon neighborhood, which is 2-3 blocks south of Condessa, so was extremely convenient and seemed to be a nice neighborhood (didn't spend much time there). It was just a half hour walk to an entrance to Chapultepec Park.
Stayed in March 2025
Reviewed: 21 March 2025
Katryna
ColombiaIt would be nice to have a mini-fridge and a microwave in the room for small things. The mattress was on the firmer side. The water pressure and temperature consistency in the shower was lacking (but none of this was enough to ruin our stay!)
All the staff were lovely and helpful. It was so nice to have a great hot breakfast selection and potable water included! Room was clean and quiet. A/C and the bathroom fan both worked really well. The blackout curtains were effective.
Stayed in March 2025
Reviewed: 20 March 2025
Marco
MexicoA little more cleaning
Nice room and cozy bed
Stayed in March 2025
Braunlage, Germany
Atyraū, Kazakhstan
Carrick on Shannon, Ireland
The Woodlands, USA
Split, Croatia
Madison, USA
San Rafael, Argentina
Broadford, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content