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Reviews of El Encanto Inn & Suites 4 stars

Morelos 133, CP23400 San José del Cabo, Mexico

#31 of 51 hotels in San José del Cabo

Guests' Choice

Review score

Based on 143 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 29 June 2025

    9.0
    Excellent place to stay, relax, and to get to know the town of San Jose del Cabo. Great customer service to guests by st
    • Leisure trip
    • Family with young children
    • Junior Suite with King Size Bed (across the street)
    • Stayed 4 nights
    • Submitted via mobile

    The room we booked had a kitchenette but unfortunately it was not available due to remodeling. We were placed in main building and no kitchenette was available in our room.

    Charming and quaint hotel in excellent location. Right in the center of San Jose del Cabo. Reception was exceptional and maintenance kept the place clean and tidy.

    Stayed in June 2025

  • Reviewed: 28 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with King Size Bed and Pool view at Main Building
    • Stayed 3 nights

    Loud music on the weekend from nearby through out the until approximately 4 a.m. We have had stayed here in the past and had the same experience. Would we return. The answer is yes. The location in old town San Jose del Cabo is great, the restaurant adjoining El Encanto is has great food, service and ambience.

    Stayed in March 2025

  • Reviewed: 16 April 2025

    9.0
    Great location for being in the heart of town.
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds (across the street)
    • Stayed 1 night

    The bathrooms were a little dated, but functional and adequate for a short stay.

    The location was perfect for walking around town. The staff were very friendly and helpful.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds (across the street)
    • Stayed 2 nights

    We were there during the St. Joseph's festival which was 2 blocks away and extremely unable to sleep noisy until 2:30 am. Don't go then. It was during 3/26-27 in 2024.

    Gardens are beautiful. We had a room with a garden/pool view. We previewed the annex which was nicely landscapes and the rooms smaller. The location is terrific. There was an attached restaurant that we only tried for breakfast which was excellent.

    Stayed in March 2025

  • Reviewed: 30 March 2025

    7.0
    It was "ok".
    • Leisure trip
    • Group
    • Standard Room with Two Double Beds (across the street)
    • Stayed 1 night

    The hotel could warn guests about the difficulty of accessing the hotel when there's an Art Walk. Many streets were closed, and eventually we left the car on another road and walked to the hotel. This was after a good while of extra driving and circling around. In addition, the hotel could advise guests about where to park on the street (and parking rules) in case their own lot is full or inaccessible. I would have preferred to be in the main building of the hotel and not in the accessory building.

    I liked the beauty and ambiance of the main part of the hotel, as well as the proximity to the Art Walk and the "historical" district of San Jose.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    9.0
    Perfect for what I was looking for.
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Double Beds (across the street)
    • Stayed 1 night
    • Submitted via mobile

    Dark inside. No real view

    Right in the heart of town. Clean, lovely pool and restaurant

    Stayed in February 2025

  • Reviewed: 14 March 2025

    9.0
    Magical gardens and charming pool
    • Leisure trip
    • Group
    • Suite with King Size Bed and Pool view at Main Building
    • Stayed 2 nights
    • Submitted via mobile

    My bed squeaked excessively with movement. It was an old iron bedstead

    Excellent location to fabulous local restaurants

    Stayed in February 2025

  • Reviewed: 14 March 2025

    9.0
    Great visit
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds (across the street)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in March 2025

  • Reviewed: 11 March 2025

    9.0
    Beautiful traditional style Mexican accommodation
    • Leisure trip
    • Couple
    • Suite with King Size Bed and Pool view at Main Building
    • Stayed 2 nights
    • Submitted via mobile

    Noise from other venues and the street depending how light a sleeper you are. Parking is an issue. Shower needed updating.

    In the centre of town. Traditional style Mexican hotel. Staff very helpful and friendly. Nice pool. Beautiful garden. Restaurant attached is really good.

    Stayed in March 2025

  • Reviewed: 8 March 2025

    8.0
    Very nice
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds (across the street)
    • Stayed 1 night
    • Submitted via mobile

    Probably the same old towels we had two years ago. No wifi password in room or given at check in. No instructions for television.

    Beautiful old hotel Great location Grounds are wonderful

    Stayed in March 2025

  • Reviewed: 2 March 2025

    9.0
    I’ve stayed before, the staff, rooms and experiences are consistently excellent, the staff cannot control loud music tha
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds (across the street)
    • Stayed 1 night
    • Submitted via mobile

    It was Friday night, we had to listen to Mexican music ( which I like) but not at 02:00 for 3 hours.

    The location and plants

    Stayed in March 2025

  • Reviewed: 25 February 2025

    8.0
    Worthwhile quaint hotel nice location
    • Leisure trip
    • People with friends
    • Standard Room with Two Double Beds (across the street)
    • Stayed 1 night
    • Submitted via mobile

    We stayed in the suites across the street which are not near pool or restaurant - the rooms are nice but we did notice the sheets were not clean on our first night

    Quaint charming and very central with great helpful staff at front desk

    Stayed in February 2025

  • Reviewed: 7 February 2025

    8.0
    A most convenient location
    • Leisure trip
    • Couple
    • Suite with King Size Bed and Pool view at Main Building
    • Stayed 1 night

    Noise from bar a block away, but that cant be helped.

    Room, location and the cutest garden and pool!

    Stayed in January 2025

  • Reviewed: 1 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds (across the street)
    • Stayed 1 night
    • Submitted via mobile

    Beautiful gardens, nice clean rooms. Loved the location!

    Stayed in January 2025

  • Reviewed: 7 January 2025

    9.0
    Relaxing stay in Cabo.
    • Leisure trip
    • Family with young children
    • Suite with King Size Bed and Pool view at Main Building
    • Stayed 3 nights
    • Submitted via mobile

    Location top - amidst art district with bars and restaurants. But still pretty quite and couy with nice garden and pool.

    Stayed in January 2025

  • Reviewed: 11 December 2024

    9.0
    Lovely retreat in the middle of cute San José
    • Leisure trip
    • Couple
    • Suite with King Size Bed and Pool view at Main Building
    • Stayed 4 nights
    • Submitted via mobile

    The sweetest little hotel in the heart of San José, quiet but in the middle of life, if you want to join. The rooms are big and lovely and the staff is amazing. Everything you want (breakfast, restaurants, bars, art galeries, shopping, pharmacies…) is super close and the little swimming pool offers a wonderful opportunity to refresh.

    Stayed in November 2024

  • Reviewed: 6 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with King Size Bed and Pool view at Main Building
    • Stayed 3 nights
    • Submitted via mobile

    Pool was cold

    Stayed in November 2024

  • Reviewed: 28 November 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Suite with King Size Bed and Pool view at Main Building
    • Stayed 7 nights
    • Submitted via mobile

    No hot water in sink faucets , no room in bathroom for personal items . Had to go to reception to get water for coffee and to use in bathroom , a water cooler in the room would have been better for the price

    Beautiful grounds , rooms were comfortable , bar and restaurant were really good , staff was the best part , they were amazing and friendly

    Stayed in November 2024

  • Reviewed: 23 November 2024

    8.0
    Great location!
    • Leisure trip
    • Couple
    • Suite with King Size Bed and Pool view at Main Building
    • Stayed 3 nights

    They have a policy, that does not let you take a towel to the beach. I think most people that arrive by plane, don´t bring a towel, and for the price we are paying, I think they can put a system in place, to lend a towel to guests! Our room (Besame Mucho) does not get WiFi signal, so the TV/Netflix does not work well. The pool is freezing cold, would be great to make it warm! While the location and service are great, it seems a bit overpriced, but this seems to be a general condition in San José del Cabo.

    The location is amazing, and the staff is very friendly. Food at the restaurant Habanero´s is also great.

    Stayed in November 2024

  • Reviewed: 20 November 2024

    9.0
    Beautiful Property
    • Leisure trip
    • Couple
    • Suite with King Size Bed and Pool view at Main Building
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was underwhelming, and it didn't include lotion or conditioner, plus no free parking or breakfast.

    Staff were very accommodating with allowing us to stay at the pool after checkout. The room was very pretty, clean, and comfortable. The grounds are lovely, and the location is great.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    8.0
    Enjoyed our 3 night stay and would recommend El Encanto to friends.
    • Leisure trip
    • Couple
    • Suite with King Size Bed and Pool view at Main Building
    • Stayed 3 nights
    • Submitted via mobile

    Noise at night from bands. Into the late hours, even at the main building. No hot water in the sink, but good shower, lots of hot water there.

    Bed was excellent. Quaint property. Quiet during the day. Clean. Nice pool Location, location, location. Very friendly staff. Restaurant next door is excellent.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    8.0
    Okay for one night if you sleep late. Next morning was fine.
    • Leisure trip
    • Couple
    • Junior Suite with King Size Bed (across the street)
    • Stayed 1 night
    • Submitted via mobile

    The room was at the building across the street and is next door to a disco. The music was loud and played until 2am. The music was too loud and could not sleep even with earplugs.

    Beautiful main building and comfortable bed.

    Stayed in November 2024

  • Reviewed: 17 July 2024

    8.0
    Been there before, I love the quaintness and location
    • Leisure trip
    • Couple
    • Suite with King Size Bed and Pool view at Main Building
    • Stayed 1 night
    • Submitted via mobile

    The location and it’s a cute place

    Stayed in July 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds (across the street)
    • Stayed 1 night
    • Submitted via mobile

    Very beautiful setting, even the entrance to rooms across the street Good amenities Excellent octopus salad at Habaneros Great location!

    Stayed in March 2024

Showing 1 – 25

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