- Very humid room with no window. - Air conditioner was loud.

- Breakfast quality was great, and all the staff were exceptionally kind and helpful – special thanks to Cynthia! - The Hotel ist located in the middle of the center of Mexico City, you’re able to explore the city easily

Stayed in July 2025

Room lacks lighting and underpowered noisy air condition

Very spacious room, big mini bar assortmemt, cute breakfast

Stayed in May 2025

Our room had only one window, which functioned as the door to access the room from the common areas; if we wanted to have some natural light, people walking outside could peek into our room. The bathroom is basically part of the room (only separated by a frosted glass partition which didn't go all the way to the ceiling), so keep that in mind if you're looking for privacy.

Excellent location, generous breakfast, comfortable huge bed, polite and helpful staff.

Stayed in April 2025

It was overall a bit too dark, around the facilities and rooms lacking character and personal touches breakfast was a letdown too pricey for what you get

The staff was super friendly and helpful, every single one from bellman to receptionists 🫶 The location was great, although it can get really busy around there. The hotel itself is nice but felt a bit outdated in parts

Stayed in January 2025

Weird extra charges for certain parts of breakfast- it should either be included or not. No water in the room, which has been mentioned in other reviews and they still haven’t addressed, they said the reason for no free water was the no plastic bottle policy. This is commendable on some level, but every hotel I stayed in in Mexico offered water in the rooms in glass refillable bottles. Just felt like a way to make you pay for water from the minibar- and there was just a tiny bottle. Not good enough for the cost of this hotel at all. Finally, my room had a bad smell…the window was opened when I checked in presumably to try and remedy this, but it was very noticeable through the night.

The location, the roof top bar, the historic building

Stayed in January 2025

Breakfdast can be improved. Pool area lacks character and feels outdated - same with roof top bar.

Great location if you want to stay in the city center. Cool rooms, layout, comfy beds and linen, well stocked bar, good quality toiletries, welcoming staff.

Stayed in August 2024

The only thing we didn't like was the restaurant downstairs playing tecno music during the day, which was audible if our windows were open.

A delightful boutique hotel in the bustling historic centre of Mexico City. The staff were helpful and obliging. Any problem was attended to promptly and the rooms were quite unique in their design, if a little dark.

Stayed in August 2024

Can be quite dark, it takes some getting used to it Also, really didn’t appreciate the fact that for that price there’s no water available in the room. Had to go to front desk to complain to be told that we could have some water from the mini bar free of charge. Compared to other hotels in the area we stayed at, I think this is very off putting. I ended up going to 7/11 to buy water as we were so thirsty.

Super central spot in an amazing historical building. Great rooftop bar

Stayed in July 2024

The hotel staff followed us to our room. It was very unpleasant having eyes on you as if you didn’t belong there or as if you were up to no good. I understand the guards are there to make sure certain people aren’t making themselves in the facility without permission but the staff need a better way of checking people going in because following behind us made us feel very uncomfortable and unwanted. Try better please. Should have someone checking keys near the elevator before people enter this way they aren’t guessing and making guests feel uncomfortable.

The ambiance was perfect and I loved the decoration of the facility and the rooms.

Stayed in July 2024

The restaurant downstairs can be noisy but ear plugs are provided!

Fantastic location for the centre of the old town and a great, quirky building. The rooms are luxurious and interesting and the breakfast worth getting up for!

Stayed in July 2024

Rooms are very dark. Reception staff aren’t that friendly, though the breakfast staff are. Air conditioning is noisy and doesn’t work well though there was a fan in the room (we were there during a rare heatwave so you should ordinarily be ok)

Stunning property, old palace, superb huge rooms, right in the centre of downtown Mexico City by the historic sights, fabulous breakfast

Stayed in April 2024

- Lighting is terrible (makes for difficulty getting ready) - AC was in desperate need of a service (noisy and not cold - we were moved to a different room due to a broken unit and the new rooms unit was worse)

Beautiful property, design was wonderful and convenient with shops downstairs and a restaurant. The rooftop pool was a lovely addition along with the rooftop bar/ restaurant where we had some good cocktails and a great lunch by the pool

Stayed in April 2024

Something is wrong with the HVAC system in our roo

Food, design, service were all excellent. The room - number 3 - had a funky smell - perhaps due to the air conditioner. It made everything feel less “clean” - even though the cleanliness of the room was very good.

Stayed in April 2024

It’s a beautiful building with central courtyard and roof terrace with pool, bar and restaurant. Our room was wonderful as were the breakfasts with great staff. The location could not be better.

Stayed in February 2024

There is no winter time sitting area other than your room.

Great location downtown

Stayed in January 2024

Central location, nice rooftop, rooms where quiet.

Stayed in February 2024

Charging for extras such as Western breakfast or cappucino opposed to a black coffee. Thought the ground floor was a bit odd with other restaurants / shops. Not to take away from the beautiful hotel. We probably booked the wrong location - apart from landmarks, we really didn't like Centro and should have booked to stay in Roma, the hipster area. Better bars, felt safer and more our vibe.

Great breakfast. Lovely rooftop. Beuatiful rooms, albeit a bit dark. Let us use the pool after check out, which was great, as we wanted some sunshine before our flight.

Stayed in January 2024

No windows in the bedroom. AC leaked Lighting in room too dark or not working

Beautiful and historic building Good breakfast

Stayed in January 2024

We got completely different room without windows, so we alwqys woke up into dark for the same price

Nice building

Stayed in January 2024

The lighting in the rooms was very low and difficult. We would’ve liked a kettle so we could make tea and coffee in the mornings.

A lovely quirky hotel in a former Spanish mansion built in the 17th century. Had lots of atmosphere and the rooms were large and the staff were excellent. The location is brilliant as you are just near the historic centre so easy to get to the Aztec, Temple and Cathedral and some brilliant, Restaurants, chops and chops

Stayed in January 2024

Adjacent to shopping center. Could have better lighting. Dark at times

Amazing location, great building, original feel

Stayed in December 2023

The pool was way too cold to swim in and the jacuzzi was pretty filthy and not hot enough.

Amazing location, helpful staff, chic and comfortable bedroom and superb breakfast.

Stayed in December 2023

a few hiccups sorted efficiently and quickly.

perfect position. great architecture. staff v helpful

Stayed in November 2023

The bathroom was not private at all. could not have windows open because of privacy issues. Very poor room layout

Breakfasts was fantastic, the building and area were beautiful.

Stayed in November 2023