Reviews of DoubleTree by Hilton Queretaro 4 stars
Luis Vega y Monroy 410 Colinas del Cimatario, 76030 Querétaro, Mexico
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Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewStaff location
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back to our hotel soon.
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewPerfect location, nice food, clean rooms
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back to our hotel soon.
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 December 2024 · Stayed in November 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewReviewed: 15 February 2024 · Stayed in January 2024
Verified reviewReviewed: 30 January 2024 · Stayed in January 2024
Verified reviewLocation served us well.
Breakfast buffet lacked a fresh quality.
Excellent day We really appreciate your feedback as it makes us improve every day, we hope to see you again soon. Best regards
Reviewed: 24 December 2023 · Stayed in December 2023
Verified reviewReviewed: 6 December 2023 · Stayed in December 2023
Verified reviewReviewed: 15 November 2023 · Stayed in November 2023
Verified reviewClean and kind staff
No hot water, wifi doesn t work, breakfast is awful, old rooms with meccanical noise during the night.
Good night, Mr. Edoardo. We are very sorry that you suffered from these inconveniences during your stay, we appreciate your comments because they help us improve, we hope you will give us another chance on your next trips to Queretaro, I know we will be able to exceed your expectations.
Good night, Mr. Edoardo. We are very sorry that you suffered from these inconveniences during your stay, we appreciate your comments because they help us improve, we hope you will give us another chance on your next trips to Queretaro, I k… Show more
Reviewed: 28 September 2023 · Stayed in September 2023
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 August 2023 · Stayed in August 2023
Verified reviewReviewed: 12 August 2023 · Stayed in August 2023
Verified reviewReviewed: 29 July 2023 · Stayed in July 2023
Verified reviewThe staff was extremely nice and helpful. U are right across the street from a large grocery store with a cafe and a small food court which is extremely convenient. The room is decent size and the TV has a lot of English speaking channels which my daughter appreciated.
I think there was bugs in our room. My wife and daughter both got bit multiple times and it always seem to show up after waking up the next morning. Some additional fumigation of the room might be necessary.
We greatly appreciate your recent stay with us and the time you took to answer our survey. I am very sorry about the bugs issues and that this has generated a bad experience. I am pleased to inform you that we will work hand in hand with maintenance for proper follow-up and that it will not happen again. We hope to have the opportunity to welcome you again.
We greatly appreciate your recent stay with us and the time you took to answer our survey. I am very sorry about the bugs issues and that this has generated a bad experience. I am pleased to inform you that we will work hand in hand with ma… Show more
Reviewed: 12 June 2023 · Stayed in June 2023
Verified reviewReviewed: 2 May 2023 · Stayed in May 2023
Verified reviewReviewed: 28 April 2023 · Stayed in April 2023
Verified reviewall good
comfort
Reviewed: 10 April 2023 · Stayed in April 2023
Verified reviewThe rooms are spacious and clean.
The shower leaked a little into the bathroom floor.
Reviewed: 10 April 2023 · Stayed in April 2023
Verified review