Reviews of Del Mar Inn Rosarito 3 stars

Always have a good stay at this hotel. Would definitely come again.

It’s a little noisy if ur a lite sleeper. The traffic on the Main Street. However this is not the hotel fault.

The hotel was bigger than it seemed, the room was cozy. I liked the free breakfast that was included, it was delicious. The pool was nice because it was heated! Close walking distance to other businesses.

The pool water could've been cleaner, but we still got in :)

Location

The carpet was dirty

It’s located right on the Main Street of Rosarito. It’s 5 minutes to the beach and shoppings for food, gas are pretty convenient.

Cleaning job is not too good, you need to ask for change of towels. There was out of water for three hours.

Great location, everyone is nice and professional, the breakfast that is included in the price was good.

Close to shops and beach

Sliding door lock was broken and our key to open our room wasn't working and you have to go down stairs again and you go back up to the room and still didn't work. back to the reception . But they don't have a phone in the room to call reception

I like the location and pleasant staff. The well lit secure parking made us feel comfortable.

The bathroom needs updating.

Clean , courteous, parking, secure, breakfast was delicious , waiters were courteous

No negative comments

All of it was good

The breakfast was good, but they had only one option 😕

Clean hotel room and comfortable bed

Lots of street noice and NO HOT WATER

The property was clean. Clean towels .

I am writing to express my deep disappointment with my recent stay at Del Mar Hotel in Rosarito. When I arrived on Friday around 8 p.m. to check in, I was told my room was not ready due to a water heater issue and that my reservation had been canceled. I was never informed of this in advance. I was told that someone had called me, but I received no such call. In fact, I had been calling the hotel during the day to advise that I was running late. The staff said Booking.com was responsible for notifying me, but the result was the same — my family and I (including four children) were left at night without a place to stay. I was told it might take an hour to fix the problem, so I searched for another hotel name Hotel hacienda Corteza Most were fully booked. The only one I found had poor conditions — broken air conditioning, damaged curtains, and a broken window — so I left and returned to Del Mar Hotel. Thankfully, the water heater was fixed, and we were finally able to stay. However, there was no gesture of accommodation, discount, or apology for the significant stress and inconvenience caused. In addition, I had booked two rooms with two beds each for a total of 8 guests. The booking clearly stated that breakfast was included for everyone. However, at breakfast, I was given only 6 tickets and told that the other 2 guests (both children) were not included and I would need to pay for their meals. This is misleading, as the booking promised breakfast for all guests. This experience caused unnecessary stress, additional expenses, and disappointment. I request that you review my case and offer appropriate compensation for both the check-in incident and the breakfast charge. I am requesting a refund for my recent stay at Hotel Hacienda Condeza Rosarito due to unacceptable conditions and the hotel’s refusal to assist me. When I checked in, the rooms were in poor condition and there was no air conditioning.

Location

I've stayed here before and I'd say they have the cleanest, most comfortable rooms and beds in all of rosarito, beds are better than home 😆 🤣, it's a few blocks away from the bars but if you don't mind walking a few minutes then definitely check this place out

Usually great place,,this time the water to the hotel was off from when I arrived Thursday night to late Friday night, couldn't shower, use the bathroom, nothing....finally got the water on and things worked as they should, i booked that room a month in advance they could've at least told me the water was off before I drove all the way from Los Angeles, I'd probably stay there again, but they could've handled that very differently

I liked the location and that it is walking distance from different places. I liked the breakfast. I enjoy my stay because it was simple.

I was charged 6 dllrs for a dirty towel!. They are suppossed to clean it. All I did was put it on the floor in the shower so I wouldn't slip. They told me they can't wash it off and after I explained, they said there was a different floor towel I was supposed to use. The stains were clearly dirty from the floor, no chemicals, makeup or anything. I ended up paying because I didn't want to make a big deal. They showed me the towel in the reception claiming "they tried to remove the stains". That part was honestly dissapointing.