The room is very small for 3 people. Window faces the corridor so there won't be any privacy if you leave the curtains open.

helpful staff. We arrived really early after an overnight bus and the hotel was full. But we were able to check in as soon as the first guests left. Breakfast was good. Convenient location. There's laundry service next door. Short walk to Marimba park and main street.

Stayed in August 2025

My only complaint would be that our room was right next to the breakfast area, so it got a little noisy in the morning if you were trying to sleep in. But this actually helped us wake up on time, so it wasn’t a problem for us.

Easy walking distance to the Marimba Park, where you can find live music and dancing Wed-Sun. Our room was small, but had everything we needed, including a shower with good water pressure and hot water. The staff were lovely and very accommodating.

Stayed in July 2025

A sweet older hotel, with traditional charm. The staff members were kind, friendly and welcoming. Everyone from the young ladies at reception, housekeepers and breakfast lady. Good WiFi, hot water in the shower and a comfortable bed, lots of pillows.

Stayed in May 2025

Able to check in too late. Facilities absolutely clean. Comfortable. Breakfast was really good. Service was great.

Stayed in March 2025

The breakfast!

Stayed in March 2025

garage was a bit far, and had weird hours but really it was no problem....

nice, clean, good breakfast we booked a junior suite which was only 20 pesos more and itvwas good because it was big and far from breakfast arra noise...

Stayed in November 2024

The staff was not too welcoming at the beginning.

The hotel is nice and comfortable. And the breakfast was excellent. Faustina was particularly kind and her food delicious.

Stayed in November 2024

Breakfast next to our room

Stayed in October 2024

Coffee was disappointing for being in chiapas where it's known for good Coffee. Can be a bit noisy in room when there are families with children staying.

Good location near parque marimba, staff was very friendly, decent breakfast in the mornings.

Stayed in September 2024

Although the breakfast buffet offers three different hot options, we didn't like any of them so we went out to get breakfast. Most rooms are around the atrium and only have a window there, so not really outside. This was not a problem for us, we anyway keep the windows and curtains closed to keep out the heat. There are also rooms on the street side with real outside windows, but they're supposedly quite noisy.

Excellent WiFi and airconditioning. Helpful staff. Clean. Adequate breakfast buffet.

Stayed in August 2024

Súper nice hotel in a great location. Everyone who worked there was so nice and helpful. Good value for money!

Stayed in February 2024

No printed menu for breakfast options - for guests with limited Spanish language skills that was a challenge.

24 hr check in was invaluable, arriving after midnight is always a challenge for weary travelers. Breakfast included was good. Comfort of beds great. Bathroom great.

Stayed in January 2024

The double bed was small for 2 person, but the room had 2 beds so it wasn't a problem.

The staff was exceptional, very kind, helpful, nice! Also the air conditioning and the wifi was great. It was quiet, slept easily.

Stayed in January 2024

Small room

Stayed in December 2023

Good for overnight stay, good breakfast and helpful staff

Stayed in December 2023

the room smelled moldy and couldnt get ventilated since the windows was directed to the patio.

it's closed to "centre" of Tuxtla, the breakfast was ok (choice from menu), wifi was good, for one night is ok

Stayed in November 2023

very nice hotel close to the centre of the city, rooms are nice, breakfast good and tasty, staff at the reception very helpful.

Stayed in November 2023

Staff was really nice with tips and waited for us as we arrived late in the evening. You have a few options at breakfast, location is nice.

Stayed in October 2023

Nada

Todo

Stayed in October 2023

The staff at the shop coffee is so nice.

Stayed in October 2023

The staff was nice. They could not talk english, but via translate we made it work. The breakfast was okay. There were a lot to choose from. It startede early and was almost until noon. We booked a trip and they helhed with everything. Their tips are on spanish and NOT english. But it was a nice trip.

Stayed in August 2023

Its clean Service was wonderful Hotel is near everything Will definitely come back

Stayed in August 2023

More of a tip: parking is 1 block or so away on a gated property. When you arrive by car, you can put the car on the street in front of the entrance and the front desk staff will come with you to direct you. Everytime you need to come and go by car someone will have to go with you to open the gate. Almost always someone was there within minutes. It's for security of the car and your belongings, so I understand the system.

The high score is largely because of the staff who present likely the highest degree of professionalism for a property of this type. This goes for the reception staff at check in (easy), the doorman who walked with me to the parking and offered to help with luggage all the time, the cleaning staff who made everything perfect, the maintenance who make it all look pretty, and the restaurant staff who prepare fresh breakfast al gusto, also for vegetarians. One time I was busy during breakfast time and they prepared a meal for me and brought it to my room. So sweet. I requested a room with good wifi. The wifi in the room was functional. The property is safe, 24 hr staff/security, and looks amazing on the inside. The room has a good working a/c, the bed sleeps nice, and there is a small desk. I was blessed with a warm shower on my last night. The temperature fluctuates on the other days, mostly cold or luke warm. Not sure if this can be changed. Tuxla is not everyone's cup of tea I assume. I loved the city. It's very lively, did not feel unsafe, not even at night. Lots of restaurants nearby, the main square is just behind the property. Many vendors of foods and other stuff. Easy to get to the canyon from here.

Stayed in May 2023

it’s cozy

Stayed in June 2023