Grace was so helpful in helping me get around and also waiting for me when my plane was late. It seems you can’t get a Uber from Mexico Airport so time was wasted and you pay a lot more with taxis. My main object in going to Mexico City was to visit the Frida Kahlo museum which I was lucky to do so as it was booked up 2 weeks ahead. 100% for Grace.

Stayed in August 2025

There is nothing I don’t like.

I have been coming to this charming, welcoming hotel in a wonderful neighborhood for many years. I love it here and feel safe and at home. Thank you!

Stayed in July 2025

No complaints

Great location in Coyoacán (colonia del Carmen) on a quiet side street far enough from the touristy area, but close enough to walk there. Lots of great food around. We stayed for two weeks and were extremely comfortable the whole time (it felt like home). The bed was comfortable and the staff were lovely, regularly asking if we needed anything anytime we saw each other on our way out or on the way in. The kitchen came in handy. Would stay there again!

Stayed in July 2025

nothing

Close location to everything you’d want to see in Coyoacan but a few blocks away from the hussle and bustle so in a quiet street. Appreciated that owners allowed me to stay in my room until I had to leave for the airport at night

Stayed in June 2025

There wasn't anything I didn't like - although there are a lot of stairs people should be aware of, the staff helped me with my heavy bag.

My room was very comfortable and homely. It was a bit cool when I stayed and the heater worked very well. The shower was excellent and the bed very comfortable. The do-it-yourself breakfast of coffee, toast and fruit was a nice bonus and the staff are lovely. It was also a great location - 10-15 minutes from pretty much everything in Coyocan, which is a beautiful neighbourhood with excellent restaurants and markets. I will definitely return if I can.

Stayed in June 2025

All good

Lovely place, clean and kind owner

Stayed in December 2024

Quiet and clean

Stayed in January 2025

We were confused about the shower wand operation. We also did not know to get a key to our dresser. We stored our items on top of the dresser. When staff entered for other reasons, they saw and gave us the keys.

Beautiful building with welcoming courtyard, water available at all levels, and breakfast provided. The breakfast included hot coffee, tea bags, cookies, fresh fruit, and selection of bread, butter and sweet spreads: honey or jam. At the self-service breakfast location, there was an microwave, coffee cups, utensils and a sink. We could eat in the front courtyard, central courtyard or in our room. The rooms were welcoming and had glass bricks letting in more light. The beds were very comfortable and the temperature was adjustable with built-in heaters. Both rooms had water pitchers and cups and microwaves present. Additionally, the larger-room had a kitchen with appliances, pots and pans, utensils, and even cooking and some seasonings. Margarita accommodated our 4 AM arrival and a last minute extra night booking for that early arrival. She also booked us a driver for Teotihuacan that first day of arrival. She also notified us of the need to book Frida Kahlo museum tickets ASAP. We did not listen {:-/ Staff was pleasant and kept the place clean. One person helped us figure out the operation of the TV and heater and had them ready when we returned from our outings.

Stayed in December 2024

I was only there for one night and had an 8:30 a.m. morning flight out of MEX so unfortunately I had to leave before breakfast (available at 7 a.m.) so I didn't get to try it. Next time! :)

The hosts/staff was super friendly. Everything was clean, functional, and comfortable. The area was safe to walk around at night as solo female traveller. I didn't realize that there is someone literally waiting for your arrival since it's a B&B so please don't be an idiot like me and show up a few hours later than you said you would.

Stayed in December 2024

Seriously - I can't think of anything.

This is a beautiful, peaceful spot located in a wonderful location. The place has lots of "extra" touches that would make it comfortable for a longer stay. The owner and staff were lovely. I completely recommend and would stay here again!

Stayed in October 2024

breakfast is not enough. (only bread and some fruits)..

very friendly staff and nice location in Coyoacan!! free water service!!

Stayed in September 2024

Cute, homely vibe, very comfortable and full of character.

Stayed in August 2024

Breakfast options are a bit limited, but okay. The rest is great.

The chalet overall was very nice. I would definitely recommend for lone travelers or couples. Location is superb, rooms are clean and have everything you need (safety box, kettle, tea and coffee, hairdryer, etc.). Also staff was super friendly and helpful. Recommend 100%

Stayed in August 2024

Quiet homely feel, great staff, very helpful, great neighborhood with artsy vibes

Stayed in July 2024

I really liked the location of the hotel. Coyacan is a wonderful and charming neighborhood. I felt like everything in Mexico City was far away from everything so to me staying in pleasant Coyacan only made sense. The hotel itself seemed really safe to me, everything was locked at all times, and there were security cameras. It also amazed me how quiet it was. Even though the street was already not busy, the location of my room was almost completely quiet. But I could still hear the birds chirping. Very relaxing. Staff was friendly but I also didn't have a lot of interactions. Everything was very clean. Stay here if you need a quiet retreat in Mexico City. Don't stay here is you need luxury or more than a basic breakfast (I really liked the bread that was provided for breakfast).

Stayed in April 2024

The bed was a bit too firm for me but you get used to it. There was some bit of machinery outside our room that made a repetitive sound at night but not for that long.

It is in a nice quiet area but not too far from restaurants and the mercado. It is very safe and secure with two locked entrances. The grounds are lovely with lots of flowers and a cool Courtyard to have your coffee. The staff were very kind and helpful.

Stayed in February 2024

The staff were super friendly and the bed was extremely comfortable! They upgraded us very kindly since the room was free. It's a very calm oasis in a lovely neighbourhood. Thanks a lot

Stayed in January 2024

Nothing

Quiet, secure, pleasantly furnished, excellent location to walk to main plazas. We stayed in the small apartment and it was like being at home. Hostess was warm and helpful. Highly recommend.

Stayed in January 2024

As a former family house rooms are not well isolated for noise

Perfect location

Stayed in November 2023

The property is old but charming. The wall sockets are very old (I’d never seen this type before), some worked others not. The bathroom is very tight, the waterfall shower sprays everywhere including the ceiling, but it had warm water and everything one needs. The hairdryer worked intermittently. The window was openable, but the casing is not securely attached and moved within the frame during opening and closing. From the lobby to my room (with the shared patio) you climbed up one floor and down another which was part of the charm.

The staff were very accommodating and helpful. The linens were of good quality - in my experience lesser expensive properties have marginal linens, the bedding and towels were a nice surprise and elevated my comfort level. The shared patio and kitchen were delightful to take advantage of. The surrounding neighborhood was quiet and peaceful. Restaurants can be found within about a 5 minute walk and the Coyoacán plaza, artesian market and, a plethora of other restaurants to choose from are about a 15 minute walk. As a solo female traveler I felt very comfortable at the property and in the Colonia of Coyoacán.

Stayed in September 2023

We really enjoyed Chalet Del Carmen. It completely met our expectations. We would stay there again and recommend it to others. Fortunately, the weather was nice, especially in the evenings.

Stayed in August 2023

The location is fantastic. It is like having a home in Coyoacan! It is very easy to walk around and go for a coffee, a drink or a restaurant. The staff is extremely kind and helpful. They are willing to do as much as it takes to help you enjoy the stay (in my case, they waited for me until 4am in the morning and let me do the check in then so that I did not have to wait until the regular 3pm to rest after a long flight). So much appreciated!

Stayed in August 2023

Beds are on the firmer side and rooms are a bit small.

Lovely courtyard, plentiful water and snacks, good location for wandering Coyoacan, very accommodating and communicative with check-in.

Stayed in August 2023

The room was clean and the architecture of the building was very interesting, especially coming from an area in the US without many older buildings. We loved the courtyard in the middle of the building! I am glad we chose this location of the city as there was plenty to do in the area but it wasn't overwhelming with tons of people. The streets in the area were obviously well kept and it was amazing seeing the bright colors of the buildings and many plants.

Stayed in February 2023