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Reviews of Casa Kay

Residencial Playa del Secreto #20, 77710 Playa del Carmen, Mexico

#13 of 483 Holiday rentals in Playa del Carmen

Guests' Choice

Review score

Based on 52 apartment reviews

9.2

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 6 April 2025

    10
    Peaceful place to stay.
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Great place to stay! Close enough to Puerto Morelos and Playa del Carmen for activities. Quiet, beautiful location. This mini home is top-notch! Superior communication from owner.

    Stayed in April 2025

  • Reviewed: 6 April 2025

    10
    A beach paradise away from the crowds!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    If possible to keep the pool running, especially when there is too much sargassum on the shore and the sea is not enjoyable! We used the pool anyway but it would have been better to feel the water a little more to be able to reach the filter

    Casa Kay is a PARADISE! The property was all what we needed: simple, furnished and on the beach! Isolated from the crowd, it gives you the space to reconnect and enjoy the sea!the kitchen has everything to cook a meal, and was perfect since Casa Kay is a little far from groceries or restaurants. Riger was bringing us some coconuts and that was very appreciated! The pool, even if small, was perfect when the sargassum started to be too much.

    Stayed in April 2025

  • Reviewed: 15 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Simple apartment, just by the beach. Kitchen is equipped for cooking. Owner provided solt, cooking oil and pepper. quiet location, beach not crowded. Very decent place, no shops and restaurants. Beach is nice, good entrance, no rocks. Very clean. Staff speaks english. Good value of money for such place.

    Stayed in March 2025

  • Reviewed: 29 January 2025

    10
    Fantastic location on beautiful, safe, quiet beach!
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 3 nights

    Location is remote (you need a car to reach restaurants, shops etc)

    Fantastic location on beautiful, safe, quiet beach! (almost none seaweed). Good communication with a host (clear instructions how to reach apartment). 30 min drive from Cancun airport. Apartment is simple, but well equipped and clean. Air condition is working properly.

    Stayed in January 2025

  • Reviewed: 20 January 2025

    9.0
    A little corner of paradise!
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Nothing as all facilities were working fine!

    The location was exactly has described on Booking. It sits next to the beach and this was wonderful! The beach is cleaned every day and easy for swimming. There are nice transats and you can watch the emerald sea under the shadow. There is an external shower to clean after bad in the small swimming pool. Our habitation was very luminous and comfortable with large sliding doors equipped with mosquito nets so that we didn’t need to use the air conditioning at night. Also a very quiet place. The terrace is great for relaxing under the shadow provided by the coconut trees. We loved this place.

    Stayed in January 2025

  • Reviewed: 10 December 2024

    10
    Delightful!
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 9 nights

    The location is a bit remote, but that's exactly what we were looking for!

    Location was beachside! It was literally steps to the shoreline. We loved looking out at the beautiful blue ocean waves crashing on the beach right off our balcony. Falling asleep to the sound of the ocean waves was amazing. Our host Ana was very attentive to our needs. She was lightening quick to respond to all of our needs and inquiries.

    Stayed in December 2024

  • Reviewed: 8 May 2024

    9.0
    Simple but comfortable, quiet and isolated for those who want silence
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The place doesn’t have signs or an official location o google maps, which makes it harder for transfers/transport to find you. Anna was as helpful as possible, but even sharing instructions with drivers I struggled a bit. Be mindful that Ubers do not get there and you need to buy everything you need because there’s nothing around

    Anna is super responsive and ready to help, the apartment is small but equipped in a quiet location. If you want peace and quiet, this is definitely the place for you

    Stayed in May 2024

  • Reviewed: 3 April 2024

    10
    Super relaxing escape to the caribbean
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    This is a secluded stretch of the beach and we felt like we had it all to ourselves. Apart from the others renting nearby houses, there was nobody around, which feels a bit surreal now after having been to Tulum. Ana was very lovely and super helpful, making this the perfect place to relax and soak up the caribbean

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Studio with Terrace
    • Stayed 6 nights
    • Submitted via mobile

    Everything was great. Ana was incredible as a host. Location was beautiful. Apartment was spacious and clean with everything I might have needed.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    You must need a car

    Nice spot right on the beach on a private zone Amazing view, personnel helpfull Good choice

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Peaceful oasis on the beach
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    All was good

    Location was perfect, right on a private beach, a peaceful getaway.

    Stayed in March 2024

  • Reviewed: 20 February 2024

    10
    Exceptional
    • People with friends
    • Studio with Terrace
    • Stayed 7 nights
    • Submitted via mobile

    Everything was perfect!

    We had a great stay at Anna’s place . It is a beautiful beach front,immaculately clean and a perfect location but you need the car. I would book again. Anna was great at communicating with us and checked we were OK during our stay. Highly recommended!

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    Private and excellent stay.
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything, it’s literally on the beach

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Nice place with exclusive access to the beach.
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 3 nights

    The building overall could use some rework. It's not good-looking compared to others in the area. Sargassum seaweed is each night washed ashore. Nearby properties each morning would clean their beach sides, but, at least during our stay, Casa Kay didn't. The pool is shallow and small. The shower was decent but rather small and water pressure was low.

    The apartment is spacious, with a large bed and a large, well-furnished kitchen that comes in very handy, since there aren't nearby places where to eat. Air conditioning is working fine and the large windows all come with mosquito nets. The location is wonderful, right next to the beach, which is accessible only to the people staying at the local residencies, so it's basically private.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Lovely stay on beach!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night

    I loved being right on the beach, the chairs and shade structures on the beach, and the accomodations

    Stayed in January 2024

  • Reviewed: 13 January 2024

    9.0
    Wonderful Apartment by the Beach!
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    For people who would like to cook, more cooking utensils may be needed.

    Very private and exclusive location! The apartment is also very well-appointed. Ana was also very responsive and kind.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    10
    Ana helped us very much during our stay and we had a lovely time.
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 2 nights

    It was great, one of the best spots in whole Mexico. The beach is just wonderful.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Ana was a great host She went above and beyond with everything

    Stayed in December 2023

  • Reviewed: 27 December 2023

    10
    Exactly the sort of stay we were looking for over Christmas, couldn’t have asked for much better.
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful and private location. Ana is an outstanding host. Pristine beach for swimming and relaxing.

    Stayed in December 2023

  • Reviewed: 29 October 2023

    10
    Perfect place get away
    • Couple
    • Studio with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Amazing spot on the beach. Just perfect for relax. Host Ana very helpful. Thank you very much !

    Stayed in October 2023

  • Reviewed: 9 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights

    The location and the beach are amazing! If your wish is to escape the chaos and relish in nature and tranquility, then this is the perfect destination. The hostess is welcoming and friendly. Despite the hotel's apparent age, the apartments are clean and well-equipped for a comfortable stay. The only improvement needed is the provision of a designated area for drying swimsuits and other items. We've observed a common issue with this aspect in Cancun's hotels (Yucatan). Thank you! Our time here has been the most enjoyable during our stay on the Riviera Maya.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    10
    Our stay was too short! Just absolutely wonderful!
    • Leisure trip
    • Couple
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    This property was absolutely above our expectations. So private and beautiful! We’re coming back for sure.

    Stayed in July 2023

  • Reviewed: 5 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    - since our room didn't have a ocean view, some outdoor tables would have been appreciated

    - right next to the beach - almost private beach - everything to cook some basic meals

    Stayed in June 2023

  • Reviewed: 8 May 2023

    8.0
    We'd certainly keep this place in mind if we come back again.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights

    The air conditioner was located right over the head of the bed. It worked great and didn't make a lot of noise but personally I never like having a cool breeze blowing on me at night. I made a deflector out of cardboard which worked fine.

    The location felt very safe (inside a closed gate). I left my computer in the room while away and did not worry at all about someone entering. We enjoyed the quietness of the beach. We pretty much had it to ourselves. Granted maybe we got lucky and other properties were not booked that weekend. Really enjoyed that the TV had access to Netflix. I also want to add that Ana who I believe is the host was very helpful getting me checked in early on the first day and also got extra towels sent up to the room and asked if we needed anything else. Very reassuring having her phone number and also that she could speak English. Lastly I believe the location is super. It's about 25 minutes south of the airport and about 20 minutes north of Playa de Carmen.

    Stayed in May 2023

Showing 1 – 25

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