Reviews of Hotel Boutique Casa Hipil

Everything was great

The only downside was that the patio area had a strong smell of dog poop, which was pretty unpleasant.

Muy lindo y tranquilo, el personal muy amable

The hotel charged twice for my stay and they refuse to give me the money back. During our stay they always said they need to talk to the manager first, but they promised me that we get the money back. After we left we were in contact on whatsapp, but after a while they just ignored me. They read my messages, but no respond anymore and they are not picking up the phone as well!!!

Nice quaint setting with a small pool and friendly staff

Breakfast was a little disappointing where you had to go as it was at another hotel

Amazing place

The ac was very loud and the music played the whole night . The staff was very nice about it .we upgraded to a family room

We really loved this place, quiet and peaceful with a colourful cute garden (with a little plunge pool) where we could take a break from the noise of the city. They have a microwave and coffee machine and lovely dining area.

We booked because it said it had a kitchen and we were looking forward to cooking but when we got there the hobs weren't working so there was no way of cooking our own food, which was really disappointing.

Good location, nice small property with just a few other guests, and very attentive staff. They allow guests to access facilities with sister property next door which is nice and useful as that is whee the main pool and Restaurant are located.

It still takes a good couple of minutes to walk to the city's main attractions and the neihgboir houses next to the hotel make some loud noise at night and have some fowl odors from dogs in the backyard.

It was a modest room but clean; we had a lot of space in our room. The location was good and the personnel was very friendly

No air conditioning in the bathroom, we booked for two adults + 3 kids, and we only had one king-size bed and one bunk bed (4 beds in total)

Prefect for our couple nights stay, quiet room with view of the pool!

Harder to find as ‘hidden in plain sight’ with not too much signage, we did arrive in heavy rain storm!

Great location, simple yet clean and comfortable very good value.

It was very central location, walkable to the city centre.

One of the shower didn’t work. We didn’t have towels and had to ask for it. The room door wasn’t easy solid - not very safe and confortable to know that anyone could get in easily.

The rooms were clean and comfortable beds, and the location was really good.

There was no water at the during the first hours of our stay. It is awful to arrive and not being able to take a shower. When the water finally returned no one informed us. There was no water pressure in the shower. We decided to leave the hotel 1 night before our check out date.

Location is great, next to the center. Our room was clean and in general quite ok. There is a big common kitchen which is very useful.

Very noisy at night, we could hear all the cars from the streets outside, and also the people from next room. In general Valladolid is a noisy city, it’s hard to avoid it unless you decide to stay far from the center or spend loads of money in a luxury hotel.

Ideally located - a short distance from the centre. Beds were comfy and room was spacious. We had a nice small cosy swimming pool outside as well. Staff were kind and helpful.

The shower gel was almost empty when we arrived and not refilled at all on the second day of cleaning. We had to request for it being refilled. The hair drier was not working. The hotel staff knew about it as when we called them they already had the hair drier in hand before we asked for it. Could have been left in the room rather than having a defect one. Kitchen utensils (for cooking) were oldish and could ve replaced.

Very beautiful space, amazing room for a family. The bathroom could have a been a little more functioning, the hair dryer was broken and could not use the two showers at the same time.

It was very hot in Valladolid so we really appreciated the airconditioning in the room. We had the standard room, located just on the corridor in front of the reception. That was a bit funny because if you opened the door, you could see the bed. The room does not have any windows but that was mentioned in the room description. For the rest, the room is basic but sufficient for our stay there. The staff is very kind and helpful. There is a common kitchen we made use of to have our breakfast in the morning. There is also a fridge the guests can use which is very nice. Tea, coffee and drinking water is free available for the guests, which is nice.

The toilet didn't function properly. Water kept flowing if you didn't open the top of the water tank and pulled the floating device. It wasn't a big issue for us but maybe good to have that fixed.

Beautiful place to stay, great location in fabulous Valladolid - quiet but close to the centre, lovely dipping pool and able to swim in Hotel Aurora too…very friendly staff, good facilities and close to lots of nice restaurants.

Nothing