Reviews of Casa de la Loma 5 stars
MOZART No. 380, 58290 Morelia, Mexico
Loading
Guests also reviewed these properties:
Cordoba, Argentina
Hannover, Germany
Pontypool, United Kingdom
Passignano sul Trasimeno, Italy
Zakopane, Poland
Mikóháza, Hungary
Macuto, Venezuela
Guilin, China
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewVery lovely..some repairs needed like a new showerhead. Security latch broken. Cable loose on the TV, we had to repair. We were in a room with a terrace, very nice treat. Beds were great! A bit of road noise but I slept so not bad at all. Secure parking on site. Close to an amazing restaurant & museum called San miguelito.
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 12 February 2024 · Stayed in February 2024
Verified reviewI booked a room with hot tub but when I arrived the staff told us that they couldn´t gave us that room because it was no longer available but I already payed for it! Really bad logistics and service!
Reviewed: 26 November 2023 · Stayed in November 2023
Verified reviewEvery person on the staff made me feel welcome and took care of my every need. From front desk to kitchen to spa services, best vacation ever!
Stairs are a little difficult for me, but I felt safe because they helped. Everything was perfect -- no negatives.
Reviewed: 23 November 2023 · Stayed in November 2023
Verified reviewReviewed: 4 November 2023 · Stayed in October 2023
Verified reviewReviewed: 18 September 2023 · Stayed in August 2023
Verified reviewLove the breakfast, love the room, but what I love the most room was confortable but the beautiful view of the city of the room I had, very good experience
Not much to.say, had great experience, nice staff, nice location
Reviewed: 10 July 2023 · Stayed in July 2023
Verified reviewReviewed: 24 June 2023 · Stayed in June 2023
Verified reviewThe view of the city from our room.
The shower and jacuzzi did not work properly
Reviewed: 26 March 2023 · Stayed in March 2023
Verified reviewReviewed: 7 February 2023 · Stayed in January 2023
Verified reviewReviewed: 25 January 2023 · Stayed in January 2023
Verified reviewReviewed: 21 January 2023 · Stayed in January 2023
Verified reviewThe room was very comfortable and clean. The restaurant was very nice except when I ordered onion soup they didn't have any. There are a lot of stairs, which is to be expected but the lighting near the stairs was not very good, and because I'm older my eyesight is not good in the dark. I would definitely stay there again.