Only downside was one side of the bed was pretty hard, but the other was comfortable (two beds pushed together).

Stayed 5 nights at Casa de Los Sueños and didn't want to leave! This boutique hotel is the perfect place to unplug, swim, and watch the waves. The food at Kin Ha was delicious and the receptionists were always very helpful (shout out to Francisco)! We went to the Playa Norte once or twice, and while the beaches there are stunning, we were happy to go back to the quiet side of the island to our cozy Casa :)

Termínem pobytu byl červen 2025

The breakfast at Kin Ha didn’t open until 8, and we had to leave by then so we only got one day of the free breakfast, but it was very good:)

The infinity pool was beautiful and right outside our room, so swam in it at night…really nice! Kin Ha was great and practically connected-we enjoyed jumping off the pier and the good food/drinks. We like the location but is 15-20 minutes from the main north beach and food options, but the local food places nearby are all great too! Our room had a beautiful ocean view! AC was great!

Termínem pobytu byl červen 2025

Bed a little hard.

Beautiful ocean views from all the pools and restaurant. Quiet. Large rooms. Good food. Great service.

Termínem pobytu byl květen 2025

It was windy

Everything. Especially Carlos.

Termínem pobytu byl duben 2025

Golf cart broke down but that was a minor inconvenience.

Staff was very friendly and accommodating. They went out of their way to make sure your stay was perfect. Special shout outs to Carlos, Roger, and Jessi.

Termínem pobytu byl únor 2025

Very little to no hot water and water pressure

Excellent location and staff was amazing!!!!

Termínem pobytu byl únor 2025

Carlos the manager was friendly and helpful. We would definitely return!

Termínem pobytu byl únor 2025

Room lacked comfort, no chairs, bedding and little thin. No outlet in the bathroom, no mirror in main bedroom. Pool bar should be operational

Authentic, great view, nice connect to restaurant Kin Ha. Carlos the day hotel assistant was fabulous!

Termínem pobytu byl leden 2025

Property is clean and well maintained but dated, kinda tired. Presidential Suite kitchen very sparsely furnished.

One of the best locations on the island. Presidential Suite is expansive, large clean beautiful private pool, million dollar views. Staff is very friendly and professional. Included breakfast has 8-10 options and is freshly prepared and delicious.

Termínem pobytu byl prosinec 2024

Love, love this property. People are great, location is amazing and sister property Kin Ha makes the trip worthwhile. Highly recommend it.

Termínem pobytu byl říjen 2024

Nothing

I liked the no edge (infinity) pool. I loved all of the Talavera and traditional details. The entry is beyond beautiful. I liked the plants. Thank you to this boutique property for being pet-friendly and including a big breakfast each morning available to you until noon! The room was just perfect as well, all you need. And last and most importantly, the staff are fabulous! The beach club, Kin Ha, below staff are exceptional. Shout out to Carlos at check in and for any want we had. Shout out to Juan and Sol at Kin Ha beach club!

Termínem pobytu byl září 2024

There was nothing I didn't like.

Everything! The staff were so friendly and helpful, the room and view were fantastic, the food was excellent and portions were very large. I felt very safe and well cared for. And Maggie, Martin, and Nina (the lovely four legged staff members) were adorable!

Termínem pobytu byl červenec 2024

Very little! The only thing I’d recommend is that the breakfast options be expanded to include some lighter/healthier options.

A perfect location and warm ambience coupled by attentive staff

Termínem pobytu byl duben 2024

Carlos, Roger, Roberto and Chris are there for you and do their best to provide you with information and what you need to have a wonderful time

Termínem pobytu byl duben 2024

Great staff

Termínem pobytu byl únor 2024

Not sure it was the best value,$300/ night but it does include a restaurant breakfast. There is no beach which is not clear from the website.

Nice, comfortable rooms, good views. Supportive and helpful staff. Easy to get taxi to events. This is a much quieter location away from the chaos of North Beach area.

Termínem pobytu byl únor 2024

Excellent views, friendly and helpful staff. Would stay here again.

Termínem pobytu byl únor 2024

The housekeeping / cleaning was not "5 star" in our standards. We didn't get clean towels even thoug we stayed over a week and the floor was not clean even after cleaning. Other parts of the hotel were clean all the time. Breakfast is ala carte and there is a lot to choose from. It is very mexican - american and we kind of missed all the fresh and healthy stuff like yogurt, vegetables, cereal....Good size portions though.

The location is amazing and the service very good. Good bed and nice view from the room (we stayed in King Suite). It was easy to move around the island from the hotel and we enjoyed the silence since all the party life is on the northen part of the island. Kin Ha restaurant / beach club is great!

Termínem pobytu byl leden 2024

The view was gorgeous!!!!

Termínem pobytu byl leden 2024

Nothing!

Wonderful hotel! The property is amazing! We booked an ocean view room and the view was stunning. The property also has an infinity pool with just as gorgeous view as the site’s photos. If not better! The hotel is connected to a lovely restaurant, Kin Ha, that has a gorgeous dock and water front lounging area. It is very nice as the best loungers are reserved for hotel guests. The breakfast that comes with the room is excellent. You can eat at Kin Ha or go to Mayan Club at Playa Norte (the downtown busy part of the island). The staff were all so kind and helpful. Highly recommend!

Termínem pobytu byl leden 2024

Love this hotel- will stay here again-Kin Ha Beach Club was awesome!

Termínem pobytu byl listopad 2023

Nothing - All good

Welcoming manager Carlos, great position and facilities, great pool and view back to Can Cun, great breakfast and access to water park and restaurant.

Termínem pobytu byl říjen 2023

Comfortable, quiet, staff went above and beyond.

Termínem pobytu byl říjen 2023

All was perfect

The host was amazing! Thanks Carlos and Roberto for you kindness! This place is a jam beautiful view design and great people and atmosphere! I wish I could’ve stay there more

Termínem pobytu byl září 2023