Thank you very much to Rosy. She helped me a lot🙏.

Stayed in March 2025

Everything was perfect. There is no elevator which we were already warned and was no issue for us.

The location was perfect, easy to get everywhere by foot. Also all very clean, and the room was amazing.

Stayed in March 2025

Nothing we disliked- everything was amazing! Wish we could have stayed longer

Beautifully designed. It takes your breath away at first sight once the door is opened. Staff is amazing, very clean rooms and common areas- and the decoration is top notch. Special nod to Rosy, so sweet and diligent. Prime location with one of the best views of SMA. We had the María room, and it was just perfect. So perfect we even cancelled some reservations and just enjoyed some wine and beers. We'll be back for sure!

Stayed in February 2025

The windows are not soundproof so we could hear all noise from the street! As the hotel is located two blocks from the Parroquia, you can hear the bells early in the morning.

The location and comfort. Beds and bed sheets are super comfortable! The staff (Rossy) are super helpful and kind. There is no parking available but have a valet parking service to help you park your car.

Stayed in December 2024

Beautiful view, the stunning sunset view from the balcony, you can take a deep breath and enjoy the peaceful view. The hotel is very clean and luxury

Stayed in November 2024

Parking can be a challenge but not an issue if you are not driving.

The decor and furnishings were excellent. The staff was amazing. Our room had a roof top patio with amazing views. Located close to the square.

Stayed in October 2024

There was nothing I didn't like about this hotel.

The hotel was beautiful. My room had 2 outside areas for sitting. The location was very convenient.

Stayed in September 2024

You could hear people walking back to their room very loud but as soon as they got into their rooms it was okay. Obviously this happened more than ones as various couples came in and out from the hotel late at night.

The room was very spacious, very clean and comfortable. The staff was very helpful, felt welcoming. The hotel is about a ten minute walk to el centro which was a plus.

Stayed in July 2024

Amazing value in beautiful location. Clean and spacious.

Stayed in July 2024

No elevator, for people with reduced mobility it is difficult to reach your room. It has limited facilities and it closes its door because of a lack of full time staff. No parking space.

Well located within walking distance of major places and downtown. Excellent staff

Stayed in June 2024

The staff was not friendly when we checked in. The staff the next morning was pleasant and welcoming. The sunken bathtub and shower head are hard to work with. Struggled to use the shower and get in and out of the bathtub. Hot water ran out in 5 minutes.

Location, spacious room, nice design and dcor

Stayed in May 2024

Only wish it had a pool or hot tub.

Clean, comfortable, quiet and lots of character. Terrific staff.

Stayed in March 2024

Air conditioning was not ideal. It gets hot in SMdA, specially if your room is on 3rd/last floor No elevators (only service for carrying up suitcase happens at later night when a very kind young man is at the reception ) Very little foreign languages spoken. Speaking Spanish is an asset Neighbouring domestic dogs are very vocal at times No mini bar No room service

Loved the location. Close to some beautiful designers/Artists from Mexico both in fashion and art. The architecture of the hotel and its interior design My room had a large veranda/balcony overlooking the town and it monuments The cleanliness of the rooms, the sheets, bathroom, and the rest of the property Had a fridge (empty) Nespresso machine with 2capsules per room per day 2medium size water bottles per day (more if asked) Calm rooms (my sons on the street side)

Stayed in March 2024

Great location, close to everything. Beautiful room with terrace.

Stayed in February 2024

NA

Everything.

Stayed in February 2024

Fantastic property, great location and friendly staff :)

Stayed in February 2024

Always a lovely stay, with comfortable well designed rooms. Staff lovely as well!

Stayed in February 2024

Bathroom tub is hard to get into, one needs to ‘climb’ onto it, so it can be an issue for those with mobility issues. Plus the bath tub drain is clogged so was standing in 1 inch of dirty water after a few seconds of showering. Also when staying in room facing the street, the cars passing at night are quite disruptive to sleep.

Beautiful room, clean, well appointed, central location but quiet, friendly front desk personnel

Stayed in January 2024

The bathroom wasn’t like I was expecting (looks pretty old)

We’re pretty comfortable, good location, good staff

Stayed in December 2023

Friendly and helpful staff. Beautiful room. Great location.

Stayed in September 2023

The fact we had to leave.

The staff was friendly and extremely helpful. We were right there by the square, the park, restaurants, bars, shops, and the wedding venue Casa Cien. Waking up to the view and having coffee on the balcony was breathtaking.

Stayed in October 2023

N/A

Excellent location

Stayed in September 2023

The location of the Nespresso coffee maker was on a bottom shelf and not easy to use. Could be me, but my “hot” water for tea didn’t work. If you use facial clothes, bring your own. Same with liquid bath soap.

Location is excellent. Cleanliness is excellent! Modern and cozy! Air conditioning works great, as does the hot water! Staff is wonderfully friendly and helpful! The mini-fridge is ample. 1600w blow dryer included. Staff is attentive, very helpful, and never intrusive. 24-hr assistance. Loved the ample balcony overlooking the courtyard. Ample storage; no need to live out of my suitcase. Great experience!

Stayed in July 2023

No elevator for the rooms on the 2nd floor.

The location and the decoration.

Stayed in April 2023