Didn’t have access to private beach as we thought

Staff and comfort

Stayed in August 2025

Well when staying in a property such as this you can expect that it won't be cheap! Maybe having guests sign for purchases so that they are aware of prices an not shocked at the accumulation at checkout.

I thought the breakfast options were great and the chef's were top notch. They went out of their way to accomodate my pescatarian palate. All of the staff were amazing and super helpful!

Stayed in May 2025

I love that it’s not in a loud and busy area, it’s super relaxing and laid-back, but yet easily accessible by taxi and just a few minutes away from all the good beaches. It had an amazing pool and the most comfortable bed. The staff were absolutely amazing. There is a restaurant and bar on site, and the food and drinks are delicious. The view from the pool is really nice as well, you can see the ocean and it’s gorgeous.

Stayed in June 2025

It’s in a beautiful spot with a great view! The villa is gorgeous!

Stayed in May 2025

I wish there was beach access. Maybe Casa Ceiba and Celeste could work together to provide Casa Ceiba a day pass. The walk to the beach is not “quick and/or easy”

I loved how small it was. Running between the room and the pool was a matter of steps. I loved that it was so private!!

Stayed in April 2025

It was unfortunate that a taxi was required to go almost anywhere (but that is no different than most places along the coast)

This is one of the nicest hotels I’ve ever stayed in. Its size, decor, cleanliness, staff and setting make it outstanding. The food is also excellent. It is a beautiful hotel, the rooms are spacious and immaculately clean and the view is gorgeous. The staff go over and above to make sure you are comfortable and happy.

Stayed in March 2025

The location

The privacy

Stayed in December 2024

We liked the view; our room was spacious, huge deck, quiet, great staff. L

Stayed in February 2025

A few things could have made the trip better: A little more variety in the breakfast plates Awareness previously that to go to the beach was not as easy as we expected Everything else was great

The fruit plates were very appetizing and tasty. There was more than enough every morning. Also, there were a variety of other breakfasts available for a very reasonable charge. The very best part of Casa Ceiba is Rosie and her daughter Paula. I’ve never met two people who were so caring and willing to help with anything. I will terribly miss them and their sweet smiles and personalities. Lunches and dinners were also very good and very reasonably priced. As been Said in many other reviews, the views are beautiful, but do be aware that going to the actual beach and ocean is not as simplistic as it seems. They are definitely not beachfront.

Stayed in February 2025

Storage in the rooms could be a bit better, hooks/shelf in the bathroom would have been nice, a wardrobe or closet for 2 people would be great

Very quiet

Stayed in February 2025

The cocktails on the first day were great and then the next few days were made by someone different and looked completely different and tasted terrible (didn’t even finish them) so I think there needs to be some consistency regarding who is making drinks and the quality.

The hotel is absolutely beautiful with wonderful views, there are a small number of rooms so it never felt crowded, often when we were in the pool we were the only ones in there even though the hotel was fully booked. Rooms were comfortable and clean and well equipped. Although the property is not close to the town center, this isn’t an issue as taxis are easy to arrange and it’s a 10 min drive.

Stayed in January 2025

There is nothing we did not like. The only feedback that can be provided to the owners as this is their issue. The staff are very kind. The younger staff need to be trained on customer service. Rosy , Venessa, Ludo great. The young kids need training lacked attention to detail. Service is slow. The pool and bar service is not great. From a business perspective they would make more money if they came around every 20 mins. Bar service is important Send your staff to Otto for service training. That being said the people are so kind.

The location and views are amazing. The rooms are great. Clean large

Stayed in January 2025

Very peaceful, amazing staff! Great food. Special thanks to Ludo, Rosey, Paula😊

Stayed in December 2024

The only things to say are that the WiFi is not the best and the beach is not super close.

It is a fantastic place! It is very calm and peaceful. The food is good and the staff is very kind

Stayed in November 2024

The lack of food availability, the so-so drinks, the loud music. Wasn't happy that our room was noisy and our private pool wasn't private. The bartender stands right above you at the main pool area. The chefs were hit and miss with the dinners. Would have loved to see more authentic Mexican cuisine instead of international dishes. The road to access the property was completely full of pot-holes.

To be fair about our rating, it did rain all five days we stayed, so we were a bit stymied by the weather. But we did have the villa to ourselves most of the time, and the main pool area all of the time. The included breakfast was good (fresh fruit, yoghurt, granola, but if you wanted anything else it was al a carte. We ate most of our dinners at the restaurant because we didn't feel like going out in the rain, and we had some major issues with the food on the night of our anniversary, but the night manager really took care of us by comping our meal. (They were also exterminating the kitchen the next morning, and it seems like the cook might have pitched a fit that night.) A lot of the time the dishes we wanted to order were not available, but probably because the hotel was pretty empty. Our main waitress was new but she was very attentive and gracious. I noticed that another one of the waitresses just sat looking at her phone most of the time. The drinks were kind of hit or miss. Good pina coladas but margaritas were so-so. We had rented the honeymoon suite since we were celebrating our anniversary, but we really didn't use the private pool (because it's not really private). The room was very noisy because you could hear all of the noise from the common areas overhead. Even when the restaurant was empty, they had loud disco music blaring. We did ask them to change the style of music to something more soothing since we were the only ones there most of the time. The manager took care of it right away. The guacamole was delicious, we had some almost every day in the afternoon!

Stayed in October 2024

Nothing

Huatulco has a large number of huge resorts often with all in deals and if thats what you want dont choose this property. But if you want a perfect small hotel with a fantastic staff just off the beaten track with a perfect small beach nearby then this is for you. We loved it and the staff could not have done anything more to make our stay more comfortable or stress free. Fantastic location to explore the area then pop back to the hotel for peace and quiet.

Stayed in October 2024

Very remote. No beaches nearby. Had to take taxis every day to get anywhere. The restaurant was very limited in its menu options. The breakfast is pretty skimpy. A fruit plate with a tiny bit of yogurt and granola and a single piece of toast or a pastry. I asked the front desk if it was possible to pay the 10 extra pesos to get pancakes and she said no. I was there for six days, and luckily the chef took pity on me and gave me avocado toast one morning and a sandwich the next. They really need to be more flexible about the breakfast options. The free breakfast is worth 180 pesos so why not let people pay the extra to get what they want.

It was very quiet. Beautiful suite. The views were incredible and the sunrises were breathtaking. It’s a great place to chill out. The staff was wonderful. They let me free snorkel equipment which was great.

Stayed in October 2024

It's hard to find something we didn't like...we had our own car, but many taxis are available if you don't...it's away from the party and noise of the city, but easy to visit those as well.

Comfort. Parking. Good Wifi. Friendliness of the staff. View of the Ocean. Buena Onda💓

Stayed in September 2024

Not easy doing down to the beach Not good wifi in case you want to work

Cozy, well preserved place

Stayed in September 2024

Everything was perfect!

Cada Ceiba is on the top of a mountain that overlooks the ocean.. beautiful scenery!! The staff were accommodating and incredibly helpful with recommendations around the area.

Stayed in July 2024

The view from our room was awesome, looking out to the beach. The rooms are a very good size, the receptionist was very helpful and great attitude. The bed was a bit hard for me. We ended up not staying the 2 nights, because the location was not near the beach.

Stayed in July 2024

Hospitality is they priority

Stayed in July 2024

Nothing

This place was perfect and the folks who work at Casa Ceiba are top notch. The views from the rooms and property are great and it is located in a very quiet area which is important to us. It is a small, initimate hotel and being adults only is a real added bonus. From the moment we walked in the front door to when we left they treated us like family. :) Vanessa and Paulina work the front and are so warm and friendly. Whatever you need, they will do their very best to accommodate you. The food in the restaurant is excellent and Mario is a master bartender ;) I hardly ever drink cocktails, but I couldn't pass his up! Our server, Ludo, was full of interesting info about the area and Mexican history. We also met the night man who was wonderful to chat with over our morning coffee! The AC in our room worked well which was welcome. We throughly enjoyed our stay at Casa Ceiba and would love to return next time we are in the Hualtulco area. Thanks guys.

Stayed in April 2024

Access roads and location. You will need a ride for everything

It has beautiful views, it is super neat and clean, and staff is dedicated and friendly

Stayed in May 2024