I cannot imagine a better base for my week long course in Oaxaca. Calle Reforma was the perfect location for me between the bustle of the city centre and the barrio of Jalatlaco where I was attending a course. Easily walkable and with so many wonderful places to visit closeby it's a great spot. My room was large, pristinely clean and comfortable and the staff went out of their way to look after me, including letting me have a quick, early breakfast on a couple of days when I need to get to class early. Gustavo and the team were so friendly and nothing was too much trouble. I'd return in a heart beat and highly recommend this beautiful oasis of calm.

Stayed in June 2025

None

Very attentive and kind staff. I really enjoyed the spacious and clean room .The free breakfast was a nice touch and they are able to bring it into the room, which was amazing. They always clean our place super well and replenish free bottles of water which is always appreciated after a long hot day.

Stayed in June 2025

The hotel is small so expect some level of noise.

Everything about this stay was perfect. I totally recommend for a calm retreat.

Stayed in May 2025

Great location with everything within walking distance, kind service, and modern decor – we loved our stay!

Stayed in April 2025

Steps to get to our room!!!

Good location…. Small & perfect for our small travel group

Stayed in March 2025

Pillows were quite thin and not very comfortable.

Great location. Really nice style/aesthetic. Staff were very friendly and helpful. Good breakfast too! Pretty well insulated from noise from the street too (I'm very sensitive to noise at night and didn't have any trouble sleeping).

Stayed in February 2025

Beautiful house, decorated with stunning paintings and crafts. Location was great, and staff very kind and helpful. Since the hotel only have four rooms it’s very intimate and nice.

Stayed in February 2025

Staff is good but they could get a real concierge maybe

Great design with outdoor/indoor , breakfast , location

Stayed in January 2025

Service, attention and quality in the room

Stayed in November 2024

Very helpful staff Delicious breakfast Stylish amenities

Stayed in December 2024

Great staff and very cool facility. The location was between the square and the entertainment district making it easy to go either direction.

Stayed in December 2024

Street noise and barking dogs could be heard in the night, but ear plugs were provided, so it was no big deal.

Casa Carmen was perfection; from the stylish Mexican aesthetic, to the excellent service, to the delicious breakfast! The location was within walking distance of all the city sights we wanted to see. The bed was comfy and the room was spotless. I would definitely stay again.

Stayed in November 2024

A few things just to keep in mind: there are very few outlets in the room, so for multiple devices plan the charging :) Also there is a club outside and on Saturdays it goes until 2 AM. However hotel provides ear plugs to help the guests.

We lived in a suite which was spacious and well equipped with basically everything we needed. We really loved the terrace and we enjoyed our breakfast there. It was great private island. We loved the bathtub in the terrace! Their bed is incredibly comfortable! The pillows too. The staff and services were amazing! We were so well taken care of! I also like their take on sustainability. It is a very boutique hotel, only 4 rooms and they do fantastic job to take care of guests the best they can.

Stayed in November 2024

If you arrive by car, this might be important: The only thing I didn‘t like is that on booking it says they offer parking but they don‘t. They recommend parking places near the hotel but they are soooo pricy and we paid over 100€ for 2 nights parking. So this is the only downside when coming by car

Perfect room, very friendly staff and perfect breakfast options. They really go the extra mile to make the stay most comfortable.

Stayed in October 2024

Staff and service just top notch. Great decor and comfortable room with artistic touch everywhere

Stayed in November 2024

The mattress was a little hard.

The location and the staff were fabulous.

Stayed in October 2024

All was perfect

We loved the personalized service provided by all the Staff, they were very attentive . The room was beautiful decorated and the breakfast just delicious.

Stayed in August 2024

I honestly can't think of anything. Our stay was magificent.

Absolutely fabulous boutique hotel in Oaxaca. We stayed here for 5 nights on our honeymoon and couldn't have asked for a more perfect place. The hotel has only 4 rooms, two upstairs and two downstairs. The upstairs rooms are INCREDIBLE and both have a private patio with an outdoor bathtub. The breakfast is spectacular and served on the private patio. I would stay here again in a heartbeat! In fact, we'd come all the way back to Mexico just for this hotel!

Stayed in June 2024

Only downside was that we had rain during our visit, and the patio didn't drain well and had a large puddle.

With full time staff and only 4 rooms, we got a lot of excellent, prompt personal attention. The staff was exceedingly friendly and seeking to please. Breakfasts were outstanding too.

Stayed in June 2024

Nothing.

We loved our stay at Casa carmen reforma! Our room was "carmen" and it was amazing. Clean, nice, and felt so Chic! Having an outside bathtub on the patio was awesome. We use it a lot! We celebrated our anniversary there so it was super special. The staff made us feel at home. Especially Gustavo!! (Who we saw the most), but every employee was always helpful and nice. The breakfast was so good. We will definitely come back.!

Stayed in May 2024

Bed was advertised on booking as larger than 2 meters long and as extra large bed. That is important to me, and a reason to choose a property or not. But in actuality the bed was very short. I’m 1.93m and my feet were dangling fully outside of the bed. I had to sleep in a fetal position for five nights. The bed is the most important thing in a hotel. And I feel like this is false advertising, since they explicitly advertise the room with an extra long bed. My complaint about this wasn’t addressed at all during five nights. All communication stopped at that point. There were so many closets, but so little closet space. They were very shallow, so we couldn’t store our bags in them and therefore our room was filled with our bags. Form over function. Breakfast had to be ordered downstairs every day. There’s a phone in the room, but not a menu. This means you have to get up, shower, dress, go down and order. Then they’ll bring the breakfast up after 30 mins. It would be much more relaxing if you could order on a form the night before. On Saturday there was a lot of loud noise from a party nearby. Other nights not. Room was fairly small for the (steep) price. Nowhere near the advertised 51m2. The terrace was large though. Because there is no bar, I was happy there is a stocked minibar. But at this room price they could have included that like many Mexican hotels do. The place has a kitchen and about five people just being there 24 hours a day doing nothing else but opening the door for you and serving breakfast. Why not let them bring drinks and snacks? It must be very boring for them as well to just hang around all day with no other purpose than to open the door when you ring the bell. (You can’t enter on your own). There are just four rooms with five staff members. This feels kind of awkward.

The house is beautiful. It’s amazing. It looks like museum. Very architectural and with art. The room, bathroom and terrace were beautiful. Very tranquil and secluded. Very clean. Turndown service. Delicious breakfast. The location is perfect. I thought it would be a walk to the center, but in actuality it’s in the center, but also close to other cool neighborhoods east and north. Couldn’t be better. Some reviews mention street noise, but this didn’t bother us at all. Yes you can hear some cars driving on the road, but it’s not honking horns or like a highway. The outdoor terrace with the beautiful cactus was a very nice place to relax.

Stayed in May 2024

10/10 all the way. Great neighborhood/location, perfect personnel, incredible room, delicious breakfast, amazing style, super cozy (only 4 rooms). Book it.

Stayed in May 2024

You heard lots of street noise, including music from a wedding until 2am

Very beautifully decorated and nice fresh breakfast. Great central location and the rooms were a good size

Stayed in April 2024

I would have liked not to have to pay for an extra drink at breakfast.

Decor and styling was beautiful - great location although a little noisy.

Stayed in March 2024