Reviews of Camino Real Acapulco Diamante 5 stars
Carretera Escenica km 14 Baja Catita Fraccionamiento Pichilingue Diamante, 39880 Acapulco, Mexico
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Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe restaurant, the bed and pools. Staff had good attitude
Quantity of staff impacted in slow service
Reviewed: 25 July 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe location is amazing and the facilities are great.
Poor maintenance in rooms and general facilities, swimming pools were not clean regulatly and even chemicals were left without dilution. Some rooms have been refurbished. However, this information is not shared. Only one room for handicap is available, and they forced you to upgrade if you need the room.. The service is mediocre and inconsistent in housekeeping, beach and swimming pools, and restaurants. It is a shame, as the place could be amazing with the proper management.
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewPrivate beach
Food is too expensive
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewThe staff and the views were great
A little isolated for us
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewThe location, the pools ans the service
The shower pressure in the room bathroom was too low
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewEverything!
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 March 2025 · Stayed in February 2025
Verified reviewReviewed: 22 March 2025 · Stayed in February 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewEverything!!! Staff was super nice, food was great, valet was awesome, facilities where beautiful, the room was gorgeous, location was perfect and I loved Muñeca the cat boss! 10/10 I would recommend this to anyone going to Acapulco.
Nothing negative my stay was perfect
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in January 2025
Verified reviewLocation
Staff service and food
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewNice view!
Terrible service, front desk not helpful. Super slow. Oversold, not enough space for the guests at the pool. Air conditioning not cooling enough, they said couldn’t fix it.
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewThe position is superb, next to a forest area in a quiet bay. Not in the main Acapulco area, which was fine by us. Lobby area/ bar is lovely, open and airy. Small but clean beach. Absolutely lovely staff and we had a package that included a great breakfast and free drinks 6-7 pm ! They have a hotel Cat who is really cute.
There was some building works going on , some kind of pagoda restaurant, will be lovely when it’s done but was a bit noisy at times. Didn’t affect our stay really.
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewThe property was great. The service was good. The food was good. It was a bit pricey value was OK.
I liked about the property the safety of the location. It was a bit difficult to leave the property due to its location.
Reviewed: 19 December 2024 · Stayed in November 2024
Verified reviewReviewed: 19 November 2024 · Stayed in November 2024
Verified reviewReviewed: 22 September 2024 · Stayed in September 2024
Verified reviewNice, friendly staff.
Small sandy beach, small sea swimming area, from early morning the swimming area in the sea is surrounded by boats and jet skis, because of this the water and air are dirty because of the fuel and its smell. The food seemed to be varied, but we didn’t like it and weren’t impressed. The hotel is still undergoing repairs after the hurricane, the floors in the hallway are covered in lime, some of the stairs are blocked.