Camino de los Ranchos #1 , Parcela #7, 22750 Valle de Guadalupe, Mexico
#62 of 79 hotels in Valle de Guadalupe
Guests' ChoiceBased on 243 hotel reviews
8.3Cleanliness
8.4
Comfort
8.3
Location
8.7
Facilities
8.1
Staff
8.7
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 31 July 2025
Nicolas
United StatesThey have things in constructions that kill the vibe, also the rooms are not very clean.
The pool area and location
Stayed in July 2025
Reviewed: 25 July 2025
Ethel
United StatesIt’s clean, it’s maintained. The atmosphere feels very welcoming and they had a play ground for kids; that’s a plus! The night view is amazing because they added lights to their trees.
Stayed in July 2025
Reviewed: 15 July 2025
Cctripp
United StatesThe bathrooms were a bit uncomfortable. There were no towels on the first day and the little fridge is locked by key and we weren't offered one. Minimal criticism as the overall experience was great.
Great location, lots of upgrades since the last time we went. The pool was amazing and the food at the restaurant was superb. Great breakfast too and overall good value.
Stayed in July 2025
Reviewed: 19 June 2025
Bruce
United StatesThere were a couple of different pools that we could use and they were both great. The rooms were nice,clean and quiet. The best part of the whole stay was the restaurant. This place is amazing. I can’t believe that it was not on 5th avenue in New York. A must go.
Stayed in June 2025
Reviewed: 12 June 2025
Stephanie
United StatesThe pool was dirty and not kept up. No towels were stocked to use for the pool. The pool area was not very clean..
It is quiet and I like the location.
Stayed in June 2025
Reviewed: 16 May 2025
Arroyo
United StatesThe only thing I did not enjoy was that the downstairs bedroom can hear everything from the upstairs, like when they were walking and taking a shower, but it wasn’t too big of a problem.
The property was beautiful, many photo opportunities. The spa was amazing! I like that they have restaurant and activity recommendations for travelers.
Stayed in April 2025
Reviewed: 18 April 2025
Salvador
United StatesOur first night was a long once. there was a party by our room and it was incredibly loud between music and drunk people laughing. The party stopped until 4 am and the hotel never did anything to stop it.
Overall great attention by the staff. Front desk people could have better attitude answering the phone, but they are not rude. The facilites are very clean and location is just perfect.
Stayed in April 2025
Reviewed: 24 February 2025
Kristina
United StatesThe walls were very thin...so you could hear people next door and below your room. The first day & night we had only 1 wash cloth & hand towel; however the next day the maid left us neither of those items. We didn't like it that there were cats on the property - especially laying on chairs, loungers........ as my husband is highly allergic.
The grounds were beautiful and the food very good. The staff was very friendly and helpful. Some of the wait staff at breakfast were very slow. I would stay there again. We would have like to try the spa.
Stayed in February 2025
Reviewed: 4 December 2024
Jae
United StatesThe water pressure was low in the showers and no hot water. Also the hot tub in the main area was off
I love the property
Stayed in November 2024
Reviewed: 2 December 2024
Abraham
United StatesPaper thin walls can hear the people next door snoring.
Restaurant on site and a couple of pools.
Stayed in December 2024
Reviewed: 24 November 2024
Olaf
United StatesThe bathroom was not so clean. The shower floor was dirty, and the shower drain was too small, causing the water level to rise inside the shower. There was an awful sewage smell coming out of the shower drain that made our stay very uncomfortable.
The location is great, the restaurant was great, the rooms were pretty big.
Stayed in November 2024
Reviewed: 20 October 2024
Stanislav
MexicoNice grounds, friendly staff, beautiful place. Rooms are simple and a little be to old.
Stayed in October 2024
Reviewed: 14 September 2024
Juan
United StatesThe restaurant
Have many damage in much areas
Stayed in June 2024
Reviewed: 14 September 2024
Lori
United StatesI would say room was a little warm . It would have been nice if room was cooled off prior it took awhile to cool room. Very high ceilings with one small air conditioning unit. Water pressure in shower bad one day better the next .
We were upgraded to the Master suites it was such a nice area. The property is very nice beautiful pools. Food was excellent , service from everyone excellent . Chairs and fire pits on our personal deck very nice.
Stayed in September 2024
Reviewed: 20 August 2024
Elias
United StatesRoad to get there
quietness
Stayed in July 2024
Reviewed: 19 August 2024
Gilbert
United StatesNo fire wood When needed but they had propane in pool area fire pit , so that work
Pool and restaurant
Stayed in August 2024
Reviewed: 18 August 2024
Daniel
United StatesThe food
The pool
Stayed in July 2024
Reviewed: 4 August 2024
Jorge
United StatesThe continental break was not up to the place. I get a much better breakfast at Holiday Inn
The place is beautiful the staff is very friendly and helpful.
Stayed in August 2024
Reviewed: 12 July 2024
Maryellen
United StatesIt needed some maintenance in some of the rooms. Room didn't get cleaned even though the clean room sign was out and the put it back inside but didn't clean the room. A/C needs to be working better.
Stayed in July 2024
Reviewed: 11 June 2024
Michael
United StatesIt was super quite and clean. The staff is really nice and friendly.
Stayed in June 2024
Reviewed: 6 May 2024
Rita
United StatesThe bathroom sink was not clean and rust in sink. The shampoo and body wash were empty not filled. Found trash in bathroom. Staff at front desk were friendly upon check in but not at check out.
Room was nice but not a suite like we paid for. The bed was really comfortable. No towels in room but when requested they arrived immediately and staff on sight and at bar pool were very friendly.
Stayed in May 2024
Reviewed: 16 April 2024
Nelson
United StatesRestroom doesn’t have exhaust fan
Restaurant and bar
Stayed in April 2024
Reviewed: 11 April 2024
Sonia
United StatesHad to pay extra for everything (15 min yoga class, breakfast)
Beautiful property. Had so many activities and options of things to do right on site!
Stayed in April 2024
Reviewed: 1 April 2024
Valdez
United StatesHad issues with my room
It was nice
Stayed in February 2024
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