10 Calle 42 Norte A, 77718 Playa del Carmen, Mexico
#9 of 483 Holiday rentals in Playa del Carmen
Guests' ChoiceBased on 103 apartment reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.5
Staff
9.5
Value for money
9.4
Free WiFi
9.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: 5 September 2025
Juan
United StatesNothing
Everythimg
Stayed in September 2025
Reviewed: 4 September 2025
Patty
CanadaUnfortunately we were facing the street that had another property with several dogs barking quite often.
The room had all amenities needed for the week. The staff were fantastic and everything was clean.
Stayed in August 2025
Reviewed: 30 August 2025
Iona
United KingdomCleanliness, quiet, location, pool
Stayed in August 2025
Reviewed: 4 August 2025
Gray
United StatesThere was nothing to dislike.
Alizee Towers was absolutely amazing. It provides more than a space. Instead, it offered the convenience of home. Not only was our room well decorated, it was efficient. The builders thought of everything. We were able to cook, refrigerate, and store food items. In addition, we had a great seating area as well as a great balcony for enjoying people watching. The staff was welcoming and helpful. They assisted with both internal and external questions. Since this was our first visit, there was an adjustment, especially because of our language deficiency. However, they made us comfortable regardless of the challenges. It was wonderful!
Stayed in July 2025
Reviewed: 28 July 2025
Froese
MexicoThe service was very good. We parked on the street but had no problems there. The pool looked very nice and the gym aswell. It's very secure, you have an electronic key that let's you access the building and your floor, without that key you can't use the elevator, I thought that was cool. There was a small confusion since I reserved our room on Booking.com and there the price was a different price than when we arrived, they clarified it was because of taxes. And there is a $4,000 peso security deposit, just to be aware so you have the funds, they return it promptly after your stay a long as there's no damages. The shower was great, hot water and good pressure. The bed was super comfortable, very fluffy and cozy. If you're staying for longer they do have a nice kitchen area in the room and a table. Fully stocked with dishes, pots, utensils. There's a fridge, microwave, coffee maker, hot water boiler, toaster oven and juice press.
Stayed in July 2025
Reviewed: 6 July 2025
Katelyn
United Statesn/a
My experience at Alizee Tower was amazing. The studio was beautiful, amazingly clean and spotless, it has a fully-stocked kitchen, and it was super cozy and comfortable. It really made my trip exceptional! The cleaning staff did an amazing job as well. The staff at the front desk was super friendly and they made it feel like home! I would love to come back, I will definitely be staying with Alizee again!
Stayed in July 2025
Reviewed: 25 June 2025
Cheryl
United StatesN/A
Great property, location and staff! Ana is wonderful-she checked us in. Everyone we encountered was friendly and helpful. The location is great-near restaurants, grocery store and 5th Ave. The studios are nicely appointed and clean; it has everything needed for a stay.
Stayed in June 2025
Reviewed: 12 June 2025
Theodis
United StatesN/A
Great centro location!
Stayed in June 2025
Reviewed: 12 June 2025
Dominic
United Kingdomn/a
Amazing apartment, the location was perfect, was a walking distance from all the shops and restaurants, there was also a supermarket very close. The apartment was clean and had everything I needed and the hosts were very friendly. Very safe neighbourhood.
Stayed in June 2025
Reviewed: 6 June 2025
Ricardo
United StatesDidn't like that we had to buy supplies for bathroom/take out trash but it may just be common procedure there. Nonetheless, my stay was great.
The location is good and the hotel room/amenities is nice and clean. The lady that welcomes us was really nice and polite.
Stayed in May 2025
Reviewed: 16 May 2025
Iona
United KingdomCan’t think of anything
Excellent property. Rooms comfortable, spotless and quiet. Staff really friendly and helpful. Excellent value for money and loved the location
Stayed in May 2025
Reviewed: 9 May 2025
Melissa
United StatesEverything, it’s cozy, it’s clean, good location. I Love Ana at the front desk she is always friendly and helpful.
Stayed in May 2025
Reviewed: 6 April 2025
Rene
United KingdomBeautiful modern apartments, super comfortable bed. Has a pool and mini gym that was super. Very well located, close to cafes and restaurants, just a block away from the Main Street. Everyone was super friendly and polite.
Stayed in March 2025
Reviewed: 6 April 2025
Firdevs
CanadaThe staff were very helpful and friendly. I loved the location as it was close to everywhere we wanted to go.
Stayed in April 2025
Reviewed: 24 March 2025
Monika
Australianothing to fault
i liked the location as it was walking distance to everything i wanted. It had a cute coffee shop / bakery at the bottom which was a bonus. The room was very clean and tidy and the service was great.
Stayed in February 2025
Reviewed: 7 March 2025
Sebastien
United StatesThe sink got clogged
A good property overall.
Stayed in January 2025
Reviewed: 2 March 2025
Debbie
CanadaNothing
Property was clean and well taken care of. Modern in appearance and had all of the conveniences required for a vacation.
Stayed in March 2025
Reviewed: 28 February 2025
Yan
United Statesthe smell of the bathroom.
Almost everything. The place is well-equipped. perfect location and clean
Stayed in February 2025
Reviewed: 24 February 2025
Cesar
MexicoAll good
Good
Stayed in February 2025
Reviewed: 19 February 2025
Mati
United StatesBalcony too small
New, very modern. Furniture all of excellent design.
Stayed in February 2025
Reviewed: 12 February 2025
Bruna
AustraliaNothing bad to say!
Great apartment, clean, well located. Amazing communication and lovely staff.
Stayed in February 2025
Reviewed: 7 February 2025
Dalib0r
SerbiaEverything that I can say about this place can be told in one word. Perfect!
Stayed in February 2025
Reviewed: 4 February 2025
Dámaris
United StatesGym closes too early.
Location and very clean
Stayed in February 2025
Reviewed: 3 February 2025
Honora
AustraliaThe bed was a little hard for me as I’m small but I still loved the place and would come back and Anna gave me extra blankets to pop down to make it extra comfy.
The staff! Anna and Abi, the property manager and front desk staff were so kind and helpful it truly made the stay so wonderful. Aside from that the cleaners were amazing, room was spacious with a balcony looking down the street to the ocean, gym, rooftop pool and really fast WiFi which was needed as I was working. The Italian cafe downstairs was great for meals and coffee, heaps of taxis outside, supermarket only a few blocks and there’s a little tienda on the corner for fruit, juice, coffee and plant based milks. It was also very secure and safe. I absolutely loved my stay here and will probably be back soon again to work remotely. Thank you Anna and Abi - you are amazing!
Stayed in February 2025
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