The room was quite dark. Breakfast is decent but the choice is limited, especially compared to the paid breakfast menu. There is kitchenette in the room but no utensils of any kind -- no plates, cutlery, glasses, mugs, nothing. A very odd oversight.

Very good location. Spacious and nicely decorated room with an excellent bathroom. Roof terrace has a great view of the city. Buffet breakfast is excellent, though it only happens on weekends.

Stayed in January 2025

The bed was a little soft

All

Stayed in September 2024

The lights in bathroom were so dark.

The breakfast was great and so was the service at the restaurant. The location was a plus!

Stayed in February 2024

No, especially. But room temperature was a bit too cold in the morning.

Interior, furniture are wonderful. Bed was very comfortable. I love bath tab very much. We had wonderful breakfast included. Hotel staff was so friendly and helpful.

Stayed in February 2024

The parking was bit far away for my preferences, but during the year-end, I would not have wanted to drive in the town anyway. Too many people and too many cars. Most attractions are accessible by foot from the hotel's location, so the car was not needed.

The breakfast was delicious. It was very Mexican, and there was enough food, even though it was not a buffet. Their specialty dish was so tasty that I ate it two mornings in a row. The staff was excellent. From Paulina in reception, to Andrea as a breakfast server, to Gus the hotel manager, to Sergio and Francisco as the bellmen. Everyone was courteous and attentive and made us feel very well cared for.

Stayed in January 2024

Beautiful room, roof deck and comp breakfast was a bonus!

Stayed in November 2023

Nothing

Very modern and nice bedroom. Food was very good and the personnel where very kind

Stayed in October 2023

I actually live in San Miguel and Agua Santa has become my personal retreat. Whenever I know there is to be a festival which would be noisy in my neighborhood, I book my reservation at this charming hotel because even the Mexican fireworks are barely noticeable once you are inside...It has become my home away from home! Everything here is perfection from the spacious and comfortable lobby with several desks/tables to the tastefully decorated bedroom/living area. The bed is super comfortable with lots of pillows and there are wonderful curtains that serve to black out all exterior light. The complimentary full breakfast is served by a lovely family on the upper outside terrace. As beautiful as everything is about this hotel, what makes it even better is the owner, Fernando has put together a remarkable staff of kind, helpful and cheerful individuals who help to make ones stay memorable.

Stayed in September 2023

Very nice, clean and comfortable rooms. Great staff. Great breakfast. And good location. Would recommend 10/10

Stayed in August 2023

I loved Everything! Seriously there wasn’t anything not to like!

The entire staff was welcoming, helpful and HAPPY! Loved my room. WI-FI was excellent. Beautiful B&B,Location can not be beat…away from the noise in town…can not hear street traffic! Cardo has turned into a scenic boulevard over the last several years!

Stayed in July 2023

Universal complaint that there is no conditioner in the room so I had to buy it.

The room was beautifully decorated and very comfortable. There was sufficient lighting so you could read and a nice sofa for relaxing. In one of the reviews, it said that the water pressure was bad but that wasn't my experience. There was a rain showerhead plus a handheld unit that was adjustable and I found that someone had closed it so I just had to move the dial to open the flow again. I was pretty happy spending time in the room and other areas of the hotel. The location was very quiet.

Stayed in July 2023

The terrace view is stunning, included breakfast was delicious, and the room is beautiful.

Stayed in May 2023

I booked reservation for a suite with terrace and when I got to the hotel I was given a room with two windows only facing the street. I placed my concerned at the front desk and I was told that that’s all they had without an apology.

Beautiful building with beautiful decor.

Stayed in February 2025

We booked a family suite that said it had a separate bedroom and then a main room. When we arrived we had just a normal room which did not match the description we booked. When we inquired with the front desk, we were told that even though the description we were given in our confirmation said separate bedroom, it was the same as this one room that we were given. We were not given a discount to bring the rate down to a normal room rate. So in the end we paid for the most expensive room available and did not get what we paid for.

Stayed in November 2023

On the first night, there was no hot water in the shower, so we had to shower with cold water. They said they would fix it while we were out, but when we came back, not only was there no hot water but the shower would not turn off. The person left in charge had to shut down the entire water source for the hotel because there was no other way to shut off the water. At 6 a.m., the water started up again. needless to say, we did not sleep at all that night. Upon talking to the manager, she said we would get refunded for the night, and to our surprise, we were only returned half the amount. It has been impossible to get in touch with anyone since. Truly disappointed.

Large room and good breakfast. Pretty close to the center of San Miguel.

Stayed in October 2023

No air conditioning in a suite. Far from the center but priced as if it was.

Facilities were beautiful

Stayed in May 2023

Nothing

I loved how clean, safe and beautiful it was. The location was perfect.

Stayed in November 2023

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Stayed in June 2025

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Stayed in June 2025

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Stayed in March 2024

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Stayed in January 2024

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Stayed in October 2023

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Stayed in October 2023

There are no comments available for this review

Stayed in June 2023