Loud music playing outside on the patio immediately outside my room, which was very audible because the bathroom window was broken and wouldn't close. Staff were quite confused when I asked for the music to be turned off and was initially told it would be on all night, though eventually it was turned down. I find this crazy, especially given the relatively high price for Lilongwe - please turn the music off without guests having to ask! Otherwise the hotel was fantastic so this was a shame.

Very comfy bed, friendly staff, nice meals.

Stayed in May 2025

If you’re a light sleeper, request a room upstairs. First floor rooms have a bit of noise from routine maintenance around the property in the mornings.

Great staff!

Stayed in July 2025

Staff were really helpful

Stayed in January 2025

Staff were very good and went out of their way to be helpful

Stayed in January 2025

The tap in the bathroom sink area was a little unstable and could be strengthened. I would say a little maintenance or DIY could be done to enhance the beauty of the place. At the reception area the silver artifact items on display could be polished.

The staff were amazing, helpful, friendly and always greeting you with a smile. The rooms were a good size for 2 people and cleaned daily, the place is quiet like a hidden gem just a little outside the main city. Now the breakfast was delicious, (not buffet style) freshly made off the menu daily. I tried most of the meals off their menu and they were all delicious and made with love as ordered. The staff were wonderful and the service was great. So far, it was my best stay in Malawi.

Stayed in October 2024

If you order a car service, you need to ask carefully about destination and price so as not to be surprised with the final bill. And it is overpriced. Fresh vegetables could be served in restaurant

It is a nice hotel located in a calm area 12 with all necessary amenities, a nice restaurant and excellent service. Safe and guarded. Good WiFi and a wide range of TV channels. They follow sustainability rules (eg. not changing hanged towels), which is great as in many Western hotels this rule is not obeyed.

Stayed in August 2024

The breakfast was very good with multiple options and freshly squeezed juices. Food at the restaurant was also good. The hotel is clean and the staff are helpful.

Stayed in August 2024

The bed is horrendously high, besides the hard mattress, which makes it quite uncomfortable. The room water provided is not bottled; so I'm not sure how safe it was for drinking.. And very little in-room entertainment. Have to watch live sports in the restaurant. Am also not sure whether it's the design, but there's a lot of noise that gets through into the room from the corridors.

The location is great and convenient if you have business to do in the city centre. The restaurant also serves decent food and has friendly staff.

Stayed in August 2024

We really enjoyed the breakfast and dinner, and the rooms were clean. The location was also very convenient.

Stayed in May 2024

- I found the airport transfer a bit pricy - I wish they had a gym, although the area is nice for a morning run

- Quiet place, clean, good internet and friendly staff

Stayed in March 2024

Nothing

Clean and quiet. Nice people

Stayed in March 2024

The first room faced the car park and right next to the front door. However on mentioning noise, I was immediately moved to quieter room.

Good location, well organized, nice decor. Great staff, awesome breakfast, good restaurant food. Lovely restaurant manager. Rooms lovely.

Stayed in March 2024

This is a new hotel, with very few areas for improvement: -biggest issue: rooms are in a corridor that echoes and amplifies all noises through the hotel; you need earplugs to sleep if you are a light to medium sleeper. They know about this, as there are numerous signs abound "keep quiet!" but that if course doesnt do the trick. Maybe invest in some noise-cancelling doors, carpets, doors between reception and rooms, etc? -water in the room is in a non-sealed flask. Looks nice, but this cannot be trusted. Replace by glass, closed bottles in fridge.

Fantastic boutique hotel: great service, wonderful spacious rooms with great amenities, fast internet, superb breakfast, very good restaurant attached...

Stayed in February 2024

Bamboo has the best beds. They are big, dressed in crisp white bed-linen and under a canopy of mosquito netting. Perfect for a good night’s sleep. WiFi was also good and reliable.

Stayed in February 2024

Location is a bit far from everything

Comfortable, friendly and good food!

Stayed in January 2024

My room was a bit squashed. Getting around the bed to open the window was difficult. I am not sure if there are bigger rooms. I would have opted for a bigger one.

The restaurant location is good and breakfast was very good. I was happy and comfortable. The staff are very friendly. I got to the hotel with a terrible flu and they offered me ginger which was very kind.

Stayed in December 2023

N/A

The restaurant had vegan/ vegetarian options, which was a bonus for me.

Stayed in November 2023

Lighting in the room, room at ground floor might be a bit noisy.

Clean, nicely furnished room and lounge. Good restaurant. Staff always available to support

Stayed in October 2023

Food got sick on in the lounge

Pleasant staff

Stayed in September 2023

Restaurant in the evenings was a little too dark, Brighter lighting would be great.

Very clean and comfortable beds. I liked the food at the restaurant as well.

Stayed in July 2023

The restaurant needs to improve Room was too dark at night

The staff was nice and he room large

Stayed in August 2023

Great place to stay on a work trip. Friendly staff, good wifi, good breakfast. Fully recommend if you're passing through Lilongwe. Excellent value overall.

Stayed in July 2023

Can't understand why the Bar and Restaurant area and the very pleasant garden are not physically linked given that these are basically adjacent, thus specifically if you want to linger over a drink and have a smoke you have to go yo the garden via reception and not directly.

All good

Stayed in June 2023

Nothing at all.

Modern, clean, affordable. This is the place!

Stayed in July 2023