Reviews of Voila Bagatelle 3 stars
Mall of Mauritius, Moka, Mauritius
Loading
Guests also reviewed these properties:
Steinberg, Germany
Calgary, Canada
Kissamos, Greece
Reykjavík, Iceland
Bianzè, Italy
Nuova Gibellina, Italy
Peschici, Italy
Almen, Netherlands
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewstaff at the restaurant was very friendly especially virousha
there is no concierge and porters to take your belongings to room.
Dear YAGAMBARAM, Thank you for taking the time to rate our level of service and providing us with your feedback following your recent stay with us. We note with pleasure that you enjoyed the level of service provided by our restaurant staff members. May I take this opportunity to thank you for your kind words for Vidousha. Adapted to our business model, it is true to say that we do not provide luggage service as it is designed for uncomplicated, distinct, and intuitive experiences. The whole team members and I look forward to the possibility of welcoming you back at Voilà Hotel. Kind regards, Béatrice Fabre Hotel Manager
Dear YAGAMBARAM, Thank you for taking the time to rate our level of service and providing us with your feedback following your recent stay with us. We note with pleasure that you enjoyed the level of service provided by our restaurant sta… Show more
Reviewed: 16 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe property is so nice. It’s neat. Close to bagatelle mall. Perfect for work
Dear Aisha, Thank you for taking the time to rate our level of service and providing us with such a pleasant review following your recent stay with us. We are pleased to read that you thoroughly enjoyed your stay with us, and that our accessibility and strategic location next to one of the largest shopping malls over the island were at your convenience. Our Team takes pride in serving our guests and do their utmost to make it a memorable experience. I am pleased to read that you left with such an impression. We look forward to welcoming you very soon at Voilà Hotel. Kind regards, Béatrice Fabre Hotel Manager
Dear Aisha, Thank you for taking the time to rate our level of service and providing us with such a pleasant review following your recent stay with us. We are pleased to read that you thoroughly enjoyed your stay with us, and that our a… Show more
Reviewed: 30 July 2025 · Stayed in May 2025
Verified reviewReviewed: 26 July 2025 · Stayed in May 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewOverall the hotel is nice with an ideal location next to the Bagatelle Mall!
The breakfast was the same exact thing every day so that was a bit of a downer.
Dear Myra24, Thank you for taking the time to rate our level of service and providing us with your feedback following your recent stay with us. We note with pleasure that overall, you enjoyed the level of service provided by our staff members, as well as our strategic location next to one of the largest shopping malls over the island. Please rest assured that our Chef, Stephane, has noted your comment concerning breakfast and is continuously improving on his menu. We look forward to welcoming you very soon at Voilà Hotel. Kind regards, Béatrice Fabre Hotel Manager
Dear Myra24, Thank you for taking the time to rate our level of service and providing us with your feedback following your recent stay with us. We note with pleasure that overall, you enjoyed the level of service provided by our staff me… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in May 2025
Verified reviewThis place is where i stay during my visit to mauritius. I like the sraff, the clean area, the walking around the mall etc. It is a nice place for both business and family stay
Nothing specific
Dear Sivakumar, Thank you for choosing our property once again and for the time taken to share your comments with us and the community of travellers. We note with pleasure that you thoroughly enjoyed the level of service provided by our staff members, cleanliness, as well as our strategic location next to one of the largest shopping malls over the island. Our Team takes pride in serving our guests and do their utmost to make it a memorable experience. I am pleased to read that you left with such an impression. We look forward to welcoming you very soon at Voilà Hotel. Kind regards, Béatrice Fabre Hotel Manager
Dear Sivakumar, Thank you for choosing our property once again and for the time taken to share your comments with us and the community of travellers. We note with pleasure that you thoroughly enjoyed the level of service provided by our s… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewWater pressure in shower was very good. The breakfast was tasty. The staff pleasant.
The air con in the gym was set at a very low temperature, and it was too cold, considering its winter time. The shower was not cleaned properly. Water leaking under the washbasin every day.
Dear Port-Louis, Thank you for taking the time to rate our level of service and providing us with your feedback following your recent stay with us. We note with pleasure that you have enjoyed the level of service provided by our staff members, the water pressure, as well as breakfast. I have taken good note of your comments regarding the shower cabin and the leakage. Please rest assured that our Maintenance Manager and Housekeeping Manager have been briefed for necessary improvement, and corrective measures have already been taken. The whole team members and I look forward to the possibility of welcoming you back at Voilà Hotel. Kind regards, Béatrice Fabre Hotel Manager
Dear Port-Louis, Thank you for taking the time to rate our level of service and providing us with your feedback following your recent stay with us. We note with pleasure that you have enjoyed the level of service provided by our staff me… Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewAverage breakfast but you can’t expect more for the price one has paid. As a working breakfast, it’s ok
Dear Vivek, Thank you for taking the time in providing us with your feedback following your recent stay with us. We note with pleasure that overall, you enjoyed the level of service provided by our staff members. The whole team members and I look forward to the possibility of welcoming you back the next time you decide to visit the island. Kind regards, Béatrice Fabre Hotel Manager
Dear Vivek, Thank you for taking the time in providing us with your feedback following your recent stay with us. We note with pleasure that overall, you enjoyed the level of service provided by our staff members. The whole team members … Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in February 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in February 2025
Verified reviewHe staff in the restaurant were very nice
Dear Green, Thank you for choosing our property and for the time taken to share your comments with us and the community of travellers. We note with pleasure that you thoroughly enjoyed the level of service provided by our staff members. Our Team takes pride in serving our guests and do their utmost to make it a memorable experience. I am pleased to read that you left with such an impression. We look forward to welcoming you very soon at Voilà Hotel. Kind regards, Béatrice Fabre Hotel Manager
Dear Green, Thank you for choosing our property and for the time taken to share your comments with us and the community of travellers. We note with pleasure that you thoroughly enjoyed the level of service provided by our staff members.… Show more
Reviewed: 23 April 2025 · Stayed in March 2025
Verified reviewI THINK THE BREAKFAST WAS GREAT WITH A LOT OF FOOD TO CHOSE FROM AND THE LOCATION SUPERB AND WOULD DEFINETLY BOOK THE SAME HOTEL WHEN HAVE TO TRAVEL BACK TO MAURITIUS
IN MY OPINION I HAVE NO COMPLAINS AS ALL WAS PERFECT ESPECIALLY THE STAFF THEY REALY MADE ME FEEL AT HOME AND ALSO THEY SO KIND AND FRIENDLY.
Dear Sbusiso, I am pleased reading your review and thank you for the time taken in providing us with same. All our team members are dedicated to the wellbeing of our guests and in providing memorable experiences, I am pleased to note that you left with such an impression. Pleased rest assured that your kind words will be shared with the whole team. We look forward to welcoming you again soon. Kind regards, Béatrice Fabre Hotel Manager
Dear Sbusiso, I am pleased reading your review and thank you for the time taken in providing us with same. All our team members are dedicated to the wellbeing of our guests and in providing memorable experiences, I am pleased to note that… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewconvenient, clean, staff were generally amiable and helpful.
the hotel restaurant left much to be desired.
Dear Hao, We appreciate you taking the time to evaluate our quality of service and giving us your thoughts after your most recent visit. We are pleased to hear that you found our hotel clean, convenient and that you enjoyed the level of service offered by our staff members. I have taken good note of your comment concerning the restaurant. Please rest assured that our Food & Beverage Manager has been notified for ongoing improvement. We look forward to welcoming you very soon at Voilà Hotel. Kind regards, Béatrice Fabre Hotel Manager
Dear Hao, We appreciate you taking the time to evaluate our quality of service and giving us your thoughts after your most recent visit. We are pleased to hear that you found our hotel clean, convenient and that you enjoyed the level of … Show more