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Reviews of Voila Bagatelle 3 stars

Mall of Mauritius, Moka, Mauritius

#5 of 6 hotels in Moka

Guests' Choice

Review score

Based on 274 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    7.6

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 3 August 2025

    8.0
    NICE
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The property is so nice. It’s neat. Close to bagatelle mall. Perfect for work

    Stayed in August 2025

  • Reviewed: 7 July 2025

    8.0
    Value for money
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was the same exact thing every day so that was a bit of a downer.

    Overall the hotel is nice with an ideal location next to the Bagatelle Mall!

    Stayed in July 2025

  • Reviewed: 25 June 2025

    9.0
    A little Home away from your home
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing specific

    This place is where i stay during my visit to mauritius. I like the sraff, the clean area, the walking around the mall etc. It is a nice place for both business and family stay

    Stayed in May 2025

  • Reviewed: 13 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The air con in the gym was set at a very low temperature, and it was too cold, considering its winter time. The shower was not cleaned properly. Water leaking under the washbasin every day.

    Water pressure in shower was very good. The breakfast was tasty. The staff pleasant.

    Stayed in June 2025

  • Reviewed: 18 May 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Average breakfast but you can’t expect more for the price one has paid. As a working breakfast, it’s ok

    Stayed in May 2025

  • Reviewed: 23 April 2025

    9.0
    I REALY HAD AN AWSOME STAY AT THE HOTEL
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    IN MY OPINION I HAVE NO COMPLAINS AS ALL WAS PERFECT ESPECIALLY THE STAFF THEY REALY MADE ME FEEL AT HOME AND ALSO THEY SO KIND AND FRIENDLY.

    I THINK THE BREAKFAST WAS GREAT WITH A LOT OF FOOD TO CHOSE FROM AND THE LOCATION SUPERB AND WOULD DEFINETLY BOOK THE SAME HOTEL WHEN HAVE TO TRAVEL BACK TO MAURITIUS

    Stayed in March 2025

  • Reviewed: 11 April 2025

    8.0
    good, convenient hotel. comfortable stay.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights

    the hotel restaurant left much to be desired.

    convenient, clean, staff were generally amiable and helpful.

    Stayed in April 2025

  • Reviewed: 1 April 2025

    8.0
    It was good enough for the price.
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights

    Limited toiletries. Ants

    Proximity to mall/grocery/restaurants

    Stayed in March 2025

  • Reviewed: 17 March 2025

    9.0
    The pearl in the Paradise
    • Business trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing specific. They can keep some vegetarian food for breakfast . Upma, boiled veggie something

    The staff are so nice. Rooms are small but neat. The calmness and nice surroundings lovely place for business and family Dedicated house staff , mainly women in all section, excel in their commitment to satisfy the guest

    Stayed in March 2025

  • Reviewed: 6 March 2025

    7.0
    Stay v nice and Tree Sha in the restaurant was excellent as were the other resto staff
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The standard room was much to small so we upgraded

    Fast v good n location v practical

    Stayed in February 2025

  • Reviewed: 5 March 2025

    7.0
    Good hotel with good location.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    The rooms could be better soundproofed. Everyone don't like the bathroom with view. I think that check-in was a bit slow.

    Breakfast was good with many options. Location is great, with access to Bagatelle mall. Hotel is easy to get by car and parking spot was easy to find.

    Stayed in March 2025

  • Reviewed: 2 March 2025

    6.0
    A good place for a short visit.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast has too few choices.

    Proximity to shopping mall.

    Stayed in February 2025

  • Reviewed: 25 February 2025

    9.0
    Great
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    I had to pat for breakfast after checkout

    friendly staff

    Stayed in February 2025

  • Reviewed: 19 February 2025

    9.0
    If you are traveling for business, this is a great location and value for the money.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 6 nights

    I am not a fan of bathrooms without doors or proper walls. Luckily, I was traveling alone this time. Be aware though if you are traveling with family or coworkers, that you will not have privacy in the bathroom or shower.

    The breakfast was okay. However, if you have a restricted diet such as I do (vegan), there won't be much to eat for the amount of money paid (was only able to have some fruit and toast). For those without diet restrictions, it would be a better value. I like the location of being by a mall.

    Stayed in February 2025

  • Reviewed: 4 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 11 nights
    • Submitted via mobile

    There wasn’t so much variety in the meals.

    The staff are welcoming and amazing.

    Stayed in January 2025

  • Reviewed: 2 February 2025

    6.0
    Could be better for the price
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Water wasn’t flowing away from the shower cubicle and was about to run into the bedroom floor and that’s just from having a shower and I had to asked few times at reception to get this sorted, tea cups didn’t get changed and instead has a wipe through… Not enough choices for breakfast considering that Ive paid for it and fit a short walk you can get better breakfast

    Was close enough to the city and other places that I needed to visit

    Stayed in January 2025

  • Reviewed: 27 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Sometimes the room was not cleaned when we came back in the evening.

    Beds and black out curtains as it kept out the heat of the day and sun out in the morning while we slept.

    Stayed in December 2024

  • Reviewed: 22 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 6 nights

    i didnt like the fact that bedsheets are changed two days later given the huge amounts i paid. The room was smaller than expected I was asked to quit my room for maintenance one day before my exit which i found very unprofessional without any explanations even after i requested to know the reason why.

    i didn't take breakfast at voila but the food was good. I had christmas dinner and the food was good.

    Stayed in December 2024

  • Reviewed: 10 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Open toilet - no door

    Location / Price / Value

    Stayed in January 2025

  • Reviewed: 10 January 2025

    6.0
    The staff at the restaurant are so good and friendly. They ensure comfort for everyone.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    1. At checkout, the receptionist was insisting that I had paid less nights until I had to show the payment voucher and the booking confirmation with the amount! I thought the system is up to date with such matters. 2. The shower cap was offered for one day only; it was taken away after one use and not replaced despite requesting the receptionist for one.

    Breakfast is so routine- same eats everyday; the location is perfect

    Stayed in January 2025

  • Reviewed: 7 January 2025

    6.0
    My third stay at this hotel. Young unprofessional staff who forgets your requests. I arrived with my friend who had book
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are cold and not professional .

    Excellent location for shopping

    Stayed in January 2025

  • Reviewed: 25 November 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Water pressure issues and no water one morning.

    The location to the Hall and great food.

    Stayed in November 2024

  • Reviewed: 24 November 2024

    6.0
    Enjoyable but not value for money
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    It is supposed to be a three star hotel. But, service is not up to the mark. The air conditioner in my room was not having temperature control and fan control was not working. One light on the mirror was not working. Staff not rude, but not polite also.

    Excellent location. Good restaurant. Punctual airport transfers.

    Stayed in November 2024

  • Reviewed: 23 November 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Pricy Poor breakfast

    Location Extended check-out Close to mall

    Stayed in November 2024

Showing 1 – 25

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