Opiniones del Hotel Scirocco St Julian's, Affiliated by Melia 3 estrellas

Dear Maria, Thank you for sharing your feedback and for recognising the efforts of our team — we truly appreciate it. We are, of course, sorry to hear that you had to shorten your stay unexpectedly. While we completely understand that personal emergencies can arise, our understanding of force majeure is based on events that are unforeseen, unavoidable, and beyond the guest’s control — such as natural disasters, government restrictions, or similar extraordinary circumstances. Unfortunately, in this case, the situation did not meet the criteria set out in our booking terms, which is why the prepaid booking conditions applied. We regret that you found the room uncomfortable and experienced noise from the surrounding area. Being in the heart of St. Julian’s does mean we are close to many attractions, but it can sometimes come with a livelier atmosphere. We will continue to explore ways to minimise this impact for our guests. We do hope you might consider staying with us again in the future so we can provide you with a more enjoyable and uninterrupted experience. Kind regards, Firas & Team Hotel Manager

Dear Maria, Thank you for sharing your feedback and for recognising the efforts of our team — we truly appreciate it. We are, of course, sorry to hear that you had to shorten your stay unexpectedly. While we completely understand that per… Mostrar más

Estimada Raquel, Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Nos alegra saber que encontró la cama muy cómoda, ya que priorizamos la comodidad de nuestros huéspedes. En cuanto al olor en la habitación, lamentamos que haya sido una molestia. Es probable que el olor provenga del ambientador que utilizamos como parte de nuestra política de limpieza. Si prefiere, podemos evitar su uso en futuras estancias. Agradecemos su feedback y esperamos tener la oportunidad de recibirle de nuevo. Atentamente, Firas & Team Hotel Manager

Estimada Raquel, Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Nos alegra saber que encontró la cama muy cómoda, ya que priorizamos la comodidad de nuestros huéspedes. En cuanto al olor en la habitación, lamentam… Mostrar más