Reviews of Urgoo hotel 3 stars

Excellent location just off the main square - we could walk to the Gandan Monastery, Chinggis Kahn Museum, shops, restaurants and coffee shops. The apartment was a very generous size with a very comfortable bed. Perfect.

Good location

I don’t think it was very clean

The location of the hotel is perfect. Walking distance to so many great places. The included breakfast is so good. If you're looking for a budget hotel in the middle of everything, this is it! I'd definitely stay here again.

The two women I dealt with on reception were excellent, very helpful and knowledgable. Both had good English which I really appreciated. Location great for museum, state store and the square. Lots of restaurants in street plus very good chef at Urgoo.

Spacious room, fairly comfortable bed. Good location.reception staff usually friendly

Management atrocious and when arrived; tried to charge us more than booking amount. Room only cleaned once in 5 nights. Breakfast often late (forgotten on 1 instance) or none of your choice left. Meaning days of dirty breakfast dishes in the room. Dishes left in the lift on floor, when reported, still not removed.

The location is very good. The room is big. The hot water is very stable

Many equipments are almost broken, the tile in the toilet….etc

Good location. Staff organised taxis for me. Good sized rooms.

The way the shower was built / constructed is of an average standard.

Everything. Location, staff and food

Nothing

Location.

There are many things that make Urgoo Hotel an excellent choice: It's on a pretty street next to restaurants and less than 5 minutes walk from Sukbaatar Square (which incidentally is also the terminus for the airport bus); breakfast options are good; and rooms are spacious and comfortable. I arrived in Ulaanbaatar very unwell, and staff went out of their way to ensure I was properly cared for in every way (water, food, healthcare) while I recovered. I was so grateful for that, especially as I was travelling solo.

Breakfast was served until 11, and was delivered to the room, which had a small kitchen for making tea and coffee. The location was great - very central (opposite the old museum and close to the new Chinggis Khan museum) and close to a small street packed with bars and restaurants.

Check in easy, staff great, lovely breakfast

Mostly great - friendly staff, a nice breakfast, good wifi speed for conference calls and a comfortable bed. Really couldn't ask for much more.

No hot water in the bathroom (Room 404). Not fixed during my stay, but they did organise for me to shower in another (unoccupied) room when I needed. This worked out fine, but was a bit of a hassle. A larger mug / cup would have been good for tea / coffee.

The receptionists are very friendly and supportive.

The place may be too authentic. But overall a good experience.

location, location, location. the staff were excellent and even made a breakfast to go at 2am after coming up for a wake-up call. super nice.

the only minor thing was the shower knob

Room was spacious and quiet. Staff was very helpful and responsive, the location is perfect right near the square.

No hot water