8.5

Reviews of Hotel Umma 4 stars

R-17, 85360 Ulcinj, Montenegro

  • Nermin

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review
  • Anonymous

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Lemmy

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Fahri

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review

    Everything, there is no reason for not to like the property, staff, location, food.

    Na

  • Мартин

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • 7.0 Good
    Marko

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Adem

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    All the things was great ,the staff was excellent,new hotel

    Food was great but there was little bit fruits only watermelon,needs food table for distribution and bigger glasses for water

  • Koprivica

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Ljubazno osoblje, odlična hrana, čiste sobe, predivan bazen, sve u svemu jako lijepo iskustvo i definitivno cemo se vratiti😍

  • See the hotel
  • Arnise

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
  • Albiolina

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review

    This was, without question, the worst hotel experience I’ve ever had — and I travel regularly. The food was absolutely awful: tasteless, low quality, and careless. No fruits, no desserts, no decent meals — just cheap, flavorless food that made me lose my appetite completely. The room lacked even the most basic amenities: no slippers, no bathrobe, no phone to contact the reception, nothing. How can a “4-star” hotel not provide a way to reach reception from your room? The elevator was filthy, the stairs had no handrails, and even the pool had no handrail for safe entry. There was no one to help with luggage, no sense of service, no attention to guest safety or comfort at all. This hotel was a total disappointment and an embarrassment to the 4-star rating. Honestly, unless you want to starve, be ignored, and feel like you’re staying in a cheap roadside motel, stay far away from this place. I wouldn’t return even if it were free. Absolutely not recommended.

    Property response:

    Dear Albiliona, thank You so much on Your review. Unfortunately, from time to time we have unsatisfied guests, fortunately, very few of them. Even in that case we agree to be at our guests disposal, help them and provide the best service possible. You were our very specific guest and considering this, we will take your comment as an very interesting experience which will help us understand each persons issues and problems of any kind. Thank You for choosing our hotel and being our guest. With greatest respect we hope to see You again at our hotel but next time as our most satisfied guest. Best regards!

    Dear Albiliona, thank You so much on Your review. Unfortunately, from time to time we have unsatisfied guests, fortunately, very few of them. Even in that case we agree to be at our guests disposal, help them and provide the best service po… Show more

    Hotel Umma
    3 July 2025
  • Faton

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review

    Very clean rooms, nice pool, and very kind staff

  • See the hotel
  • Trendelina

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
  • Ida

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    The food was really good; half board system applied. There were always a variety of tasty options available. The facilities were new. The location was convenient. Parking was always available. The pool was clean and very decent. Room was small, but modern and well-equipped.

    A few things that could improve: - only one elevator was functional. It would be better if both were working. - there was very limited space at the food court. It would be better to find a more convenient system to avoid long lines of food. - having a thorough clean-up of the room. In some occasions, they only picked up trash and changed the towels, even though we had requested to change the bed sheets, which were changed after day 3 of our stay in the hotel.

  • Emir

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Everything was perfect. Hotel is new one.pool and food was perfect. We are enjoy every singe minut.

  • See the hotel
  • Hanna

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
  • Albin

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review
  • Viktors

    Reviewed: 23 June 2025 · Stayed in May 2025

    Verified review

    Hotel was bran new

    Lots of problems with shower hot water, ac problems, meals was chaos None alcohol bar , next to the swimming pool not allowed owns drinks but in the bar they sell only coffee and juice some soft drinks.

  • See the hotel
  • Mersim

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Brand new hotel, new amenities, great pool area and excellent air condition, we enjoyed our stay there and for sure will be back again!

    Improvements can be done on the elevators, only 1 out of 2 was functioning during our stay at the hotel, elevator that sends you to the garage level wasn't functional at all. One thing I'd recommend is adding sea food on the menu except the fried fish that got served.

  • Caantb

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    Nice stay! New hotel with a very nice pool. The breakfast and dinner deals were great — good value and tasty options. The location is convenient, and the rooms are comfortable and clean. Overall, a very pleasant experience!

  • See the hotel
  • Rrona

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Awesome

    There was no alcohol

  • Sadikaj

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review

    The location was perfectly placed near Long Beach just a couple minutes away, the staff was amazing. Food was abdundant and very delicious. I had enough parking spaces and the rooms are very comfortable. I highly recommend this place for all who are planning to spend their holidays in Ulcin.

  • Johannes

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review

    Breakfast is very good, also the staff is trying to do everything to make the customer happy :)

  • See the hotel
  • Sahibe

    Reviewed: 8 March 2025 · Stayed in March 2025

    Verified review

    New hotel, just opened. Probably one of the best hotels in Ulcinj. The distance to the Long beach is within couple of minutes walking. There is a market nearby. Enough parking place. For sure now this is now our hotel we will stay every time we come to Ulcinj again.

  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...