Reviews of Novotel Monte-Carlo 3 stars
16 Bld Princesse Charlotte, Monte Carlo City Centre, 98000 Monte Carlo, Monaco
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewClose to everything
Thank you for your kind words regarding our receptionist staff. We are delighted to hear that you found our location convenient and our team helpful during your stay. We look forward to welcoming you back to Novotel Monte-Carlo in the future. Best regards, Novotel Monte-Carlo
Thank you for your kind words regarding our receptionist staff. We are delighted to hear that you found our location convenient and our team helpful during your stay. We look forward to welcoming you back to Novotel Monte-Carlo in the futur… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewI had a fantastic stay at the Novotel Monte-Carlo. The location couldn’t have been more convenient – just a short walk from the train station, which made arriving and getting around very easy. We arrived much earlier than expected, around 11am, and were pleasantly surprised that our room was already ready for us. It was such a thoughtful welcome after travelling and really set the tone for the rest of our stay. The hotel itself was modern, comfortable, and had everything we needed. I’d definitely recommend it to anyone visiting Monaco and would happily stay again.
Thank you for your kind words regarding your stay at Novotel Monte-Carlo. We are delighted to hear that you enjoyed our convenient location and that your room was ready upon your early arrival, facilitating a smooth start to your visit. It is our priority to provide a comfortable and modern atmosphere for our guests, and we are pleased to know that you found everything to your satisfaction. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Monaco. Best regards, Novotel Monte-Carlo
Thank you for your kind words regarding your stay at Novotel Monte-Carlo. We are delighted to hear that you enjoyed our convenient location and that your room was ready upon your early arrival, facilitating a smooth start to your visit. It … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe facilities in the room were minimal with a paper cup and no face cloths. The pillows were tiny and uncomfortable. The staff in the pool area were rude and intimidating
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewit was just ok ... very standard , staff not very knowledgeable , took ages to check in ... usually stay in Novotels around Europe but this is one of the worst for the money . Oh i forgot the housekeeping ... rather just do it myself
Staff not very with it , Housekeeping poor ,
Thank you for taking the time to share your feedback. We sincerely regret to hear that your experience did not meet the high standards we strive to uphold. Your comments regarding the check-in process and housekeeping have been noted, as guest satisfaction is our top priority. We appreciate your loyalty to Novotel and will use your insights to enhance our services moving forward. Best regards, Novotel Monte-Carlo
Thank you for taking the time to share your feedback. We sincerely regret to hear that your experience did not meet the high standards we strive to uphold. Your comments regarding the check-in process and housekeeping have been noted, as gu… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewFantastic
Thank you for your exceptional feedback. We are thrilled to hear that you found your experience fantastic. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Novotel Monte-Carlo
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewPool and outdoor area
Got excavated and no apology. False alarm Ask to tip the restaurant after spending 800euros 450euros for one night very expensive Paid extra for breakfast and parking
Thank you for your feedback. We regret that your experience was impacted by the construction and appreciate your understanding. Regarding the dining experience, gratuities are at guests' discretion. We strive to offer value and hope to welcome you again for a better stay. Best regards, Novotel Monte-Carlo
Thank you for your feedback. We regret that your experience was impacted by the construction and appreciate your understanding. Regarding the dining experience, gratuities are at guests' discretion. We strive to offer value and hope to welc… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe Hotel is quite nice, but there is a massive problem with the staff
I trusted my car, a Ferrari, with the valet parking, paid €29 for the privilege, only to witness the 2 morons take my car and drive it like idiots, they played with the settings on the car, and let the roof down after I had just put it up. I have a video of the 2 morons entering the car park excessively revving the engine, gesturing to the car park camera, then when they entered the car park I heard them revving the engine furiously again. This is unacceptable a and I urge anyone thinking of staying here DON'T the staff are disrespectful and rude.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewAmazing location Night view on the Sea Port side
Thank you for your kind words regarding our location and the stunning night views. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Novotel Monte-Carlo
Thank you for your kind words regarding our location and the stunning night views. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Novotel … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in May 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNothing
They lost my items dress and hat
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything was excellent – the location is great, the hotel is very clean, and the restaurant inside the hotel was a big plus. I really enjoyed my stay and would gladly come back.
Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location, cleanliness, and the restaurant's offerings. We look forward to welcoming you back to Novotel Monte-Carlo in the future. Best regards, Novotel Monte-Carlo
Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location, cleanliness, and the restaurant's offerings. We look forward to welcoming you back to Novotel Monte-Carlo in the future.… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation , service,breakfast , staff was good
Bathroom i dont like it,,
Thank you for your positive feedback regarding our location, service, breakfast, and staff. We appreciate your comments about the bathroom and will take them into consideration for future improvements. Best regards, Novotel Monte-Carlo