Reviews of Fairmont Monte Carlo 4 stars
12 Avenue Des Spélugues, Monte Carlo City Centre, MC 98000 Monte Carlo, Monaco
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff were lovely, attentive and accommodating. It really made our stay feel welcoming.
There was a rude old lady in one of the shops within the hotels. She didn’t acknowledge us at all when we entered even though we politely said hello.
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAmazing location and views. The rooms are comfortable and the beds are wide and comfy.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIn the center - perfect location
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAmazing
Dear Chantel, Thank you so much! We're thrilled you had an amazing experience with us. We hope to welcome you back soon! Alexandre Ariel - General Manager
Reviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewA it was okay Fruit was very hard .
Did not get walk in shower as requested as I have problems getting in bath .very frightened I would slip as I am on my 80s
Dear Marie, Thank you for your feedback. We’re sorry to hear that the fruit did not meet your expectations and that your request for a walk-in shower was not fulfilled, especially given your needs. Your safety and comfort are very important to us, and we will share your comments with the team to improve our service. We hope to have the opportunity to welcome you again and provide a better experience. Alexandre Ariel - General Manager
Dear Marie, Thank you for your feedback. We’re sorry to hear that the fruit did not meet your expectations and that your request for a walk-in shower was not fulfilled, especially given your needs. Your safety and comfort are very important… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect, near the Casino, shops, restaurants and with great views of the F1 hairpin. Our Garden View room was elegant, with the most comfortable bed we’ve ever slept in, a nice bathroom with Le Labo Rose 31 amenities and a balcony with a sunbed to relax. Breakfast was varied and really good. The hotel has two rooftop pools, Amu & Nikki Beach. Loved that hotel guests also get free entrance to Nikki Beach; however, the guest area was usually full - but we managed to get sunbeds and really loved the vibe. Would definitely come back!
The only downside is that the Nikki Beach area for hotel guests is quite small and fills up quickly, so you need to go early to make sure you get a spot, otherwise you’ll have to pay just like a regular customer.
Dear Bianca-Alexandra, Thank you for sharing such a detailed and positive review! We’re thrilled to hear you enjoyed the perfect location, elegant room, and the rooftop pools. It’s great that you appreciated the complimentary access to Nikki Beach and the relaxing vibe. We also appreciate your feedback regarding the size and availability of the guest area, which will help us improve. We look forward to welcoming you back for another fantastic stay! Alexandre Ariel - General Manager
Dear Bianca-Alexandra, Thank you for sharing such a detailed and positive review! We’re thrilled to hear you enjoyed the perfect location, elegant room, and the rooftop pools. It’s great that you appreciated the complimentary access to Nikk… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewLocation
all good
Dear Bonbon, Thank you for your positive feedback! We’re glad you enjoyed the location and hope to welcome you again soon. Alexandre Ariel - General Manager
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat staff, superb breakfast and excellent location
Our first room was next to Buddha Bar which played extremely loud music until the early hours of the morning, meaning we barely slept. However the next day the hotel moved us immediately to a quieter room.
Dear Tona, Thank you for your kind words and for sharing your experience. We’re glad our team and breakfast made a positive impression, and we appreciate your patience regarding the noise issue. We're happy we could quickly find a quieter room for you and hope your next stay will be even more restful. Looking forward to welcoming you back! Alexandre Ariel - General Manager
Dear Tona, Thank you for your kind words and for sharing your experience. We’re glad our team and breakfast made a positive impression, and we appreciate your patience regarding the noise issue. We're happy we could quickly find a quiet… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewRestauration
Bruit Nikki beach
Dear Roberson, Thank you so much for your feedback. Hope to welcoming you soon at the Fairmont Monte-Carlo! Kind regards, Alexandre Ariel - General Manager
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExcellent location and second room was very comfortable
We were told at arrival that we had been given an upgrade but in reality it was a significant downgrade due to the hotel rooms being oversold. It was sorted for our second night but it meant we couldn’t unpack and only actually got the room we paid for 21hrs. We should have been offered a partial refund for the terrible room we had for the first night. Not the service you expect from a significant chain.
Dear Emma, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the initial room situation and understand how disappointing that must have been. Your comments are important to us and will be shared with the management team to help improve our service. We appreciate your understanding and hope to have the chance to provide you with a better experience in the future. Sincerely, Alexandre Ariel - General Manager
Dear Emma, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the initial room situation and understand how disappointing that must have been. Your comments are important to us and will be shared wit… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe staff were friendly and helpful, and the location was excellent with beautiful sea views.
Most services in the hotel were extremely overpriced, especially the laundry service and the food.
Dear Hetmi, Thank you for your valuable feedback. We’re pleased to hear that you appreciated our staff and the location with its beautiful sea views. We also take note of your concerns regarding the pricing of some services and will share this with the relevant teams for review. We hope to welcome you back and provide an even better experience next time. Alexandre Ariel - General Manager
Dear Hetmi, Thank you for your valuable feedback. We’re pleased to hear that you appreciated our staff and the location with its beautiful sea views. We also take note of your concerns regarding the pricing of some services and will share t… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewThe view. The rooftop terrace. Everything was perfect.
Can’t remember anything that was subpar
Dear Sylvain, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the view, the rooftop terrace, and that everything was perfect during your stay. We look forward to welcoming you back for another flawless experience soon! Alexandre Ariel - General Manager
Dear Sylvain, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the view, the rooftop terrace, and that everything was perfect during your stay. We look forward to welcoming you back for another flawles… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGood location
The wait to check in and the disorganised and inconsistent approach to mixed families visiting
Dear Levi, Thank you for sharing your feedback. We're sorry to hear that your experience did not fully meet your expectations, especially regarding the check-in process and the feeling of inconsistency. Your comments are important to us and will be shared with the relevant teams for review. We hope you’ll reconsider and give us another opportunity to provide a better experience in the future. Alexandre Ariel - General Manager
Dear Levi, Thank you for sharing your feedback. We're sorry to hear that your experience did not fully meet your expectations, especially regarding the check-in process and the feeling of inconsistency. Your comments are important to us… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified review