Reviews of Riad Ommeyad Suite & Spa
13 ZENJFOUR BAB GUISSA MEDINA, Fes El Bali, 30000 Fès, Morocco
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Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe service was exceptional. We were very well taken care of by the staff at Ommeyad. Moreover, the room was very spacious and equipped with all the amenities that made our stay extremely comfortable and enjoyable.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe view from the restaurant, the bedroom (large comfortable bed) and the garden. The masseuse and the lady in charge of reception were both wonderful.
The use of keys for the door and safe. They need to upgrade to a digital safe and digital key cards. The standard of the food in the restaurant is not good especially considering the prices they are charging.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewWe really enjoyed our stay in Fes. The hotel had spacious, clean rooms that made for a very comfortable stay. The staff were always ready to help and incredibly friendly, which made a big difference. The breakfast was also very good, with a nice variety to start the day right. Highly recommend!
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewLast week, I stayed at Riad Ommeyad with my mom, brother, and sister, and we had an incredible experience! Everything about this place was perfect. The rooms were beautiful and very clean, and the location was ideal for exploring the city. The best part, though, was the staff – everyone was so kind and welcoming, making us feel completely at home. The food in the restaurant was delicious, especially the chicken tajine, which was our favorite! Breakfast was also great every morning, and we had a super relaxing massage in the spa. A big thank you to Cenade Youssef, Adib Abdellatif, Zakaria and their colleguages who took such good care of us. Their kindness and hospitality made our stay even better! Also their colleguages from the reception and the cleaning staff were very kind. We definitely recommend Riad Ommeyad to anyone visiting Morocco, and we will for sure come back in the future! Thank you, Riad Ommeyad, for a fantastic stay!
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Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewThe location was perfect, just at the entrance of the medina. The room was big and comfortable with a big TV and a wide choice of channels to choose from. The staff at the reception were exceptionally kind. They helped with excursions, train booking, taxis, etc. A special mention to Fatima, who made several telephone calls to help me out to sort a few matters. They offer a typical maroccan treatment in the spa, which should not be missed. A wonderful stay.
There's a small gym in a nice location near one of the gardens. A few machines need service.
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewStaff top
Reviewed: 9 January 2025 · Stayed in January 2025
Verified reviewThe staff always went out of their way to please. Really friendly. Special thanks to Fatima.
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewA wonderful stay in a beautiful riad! The rooms were spacious, clean, and full of authentic Moroccan charm. The staff was incredibly welcoming and attentive, making sure every detail of our stay was perfect. The location is ideal for exploring Fez, and the peaceful ambiance of the riad was the perfect escape after a day in the bustling medina. Highly recommended for anyone visiting Fez!
No thing
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewThe stunning architecture and decorations showcasing the best of Moroccan craftsmanship ! The professional and warm service (Huge thanks to Fatima-Zahra, Imane and all the team who made our stay very confortable). The hot tub in the room was awesome to relax after exploring the Medina. The palace is near one of the gates to the Medina which enables to leave the car in a secured public parking provided nearby and walk easily to explore the old town.
Nothing - everything excellent
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewI was truly touched by the remarkable kindness and helpfulness of the staff. From the moment I walked through the doors, I was greeted with warm smiles that immediately made me feel at ease. Whether it was the concierge’s thoughtful recommendations, the attentive housekeeping who went above and beyond, or the restaurant team who took extra care to ensure every meal was perfect, every interaction reflected genuine hospitality. Their eagerness to assist, patience, and kindness turned my visit into an unforgettable experience. It’s rare to encounter such a dedicated team, and they deserve every bit of recognition for their efforts in making guests feel cherished and valued.