I do wish they had their own parking. Make sure you listed to the advice on how to get to the central Medina, it can be confusing.

We actually didn’t want to leave, it felt like home. Younes sat us down right away with mint tea and reviewed the entire map of Fez with advice. He also negotiated parking for us. The room was large and comfortable. The entire staff was friendly. Breakfast by the gorgeous pool was amazing. The location was very convenient, right inside a gate to the Medina.

Stayed in July 2025

It was very hot during our stay (40+) so the walk to and from the blue gate for eating and exploring a couple of times a day became challenging. We mostly caught taxis (cheap) from Bab Ziat to save our energy for exploring the inner medina.

Stunningly beautiful and peaceful riad, gorgeous pool and garden. Fabulous staff. Huge room.

Stayed in August 2025

The riad is simply beautiful.

Stayed in July 2025

It is a 20 minute walk into the main part of the souk. I think that if we'd been closer in, it might have simply been too noisey. We found getting away from the souk was fine for us, but it meant if we did want to see the souk, we had to plan to walk meaningful distances up and down hills.

For the American tourist, it's difficult if you do not speak French or Arabic to navigate Morocco generally. Because of the talented team that Proprietess Monique has assembled, we could understand pretty clearly and arrange all sorts of things to do without trouble. The pool area was overused by us! We loved our experience living like royalty in her palatial riad. Our rooms far exceeded our expectations as well. The food for breakfast was great and the quality exceptional. Oh, and the morning coffee! Wow.

Stayed in May 2025

Beautiful cozy Riad and very clean and the people works there are so helpful and friendly. Big thanks for Ebtisam for the best breakfast in our trip and Yones of course .

Stayed in May 2025

We only discovered the rooftop by chance. There are great views of the medina and the landscape, and there are sunbeds and mattresses for sun worshippers. A plus which could be mentioned on the website maybe?

The Riad has a very authentic atmosphere, cool, spacious, carefully designed and decorated in the traditional Riad style. The garden is lovely, with a careful choice of plants and an attractive pool, deep enough to really swim. The staff were very friendly and helpful. Breakfast was generous and well-presented. The bar offers wine and beer, very welcome after a day of sightseeing! If arriving in Fes by train, it is helpful to ask the staff to arrange a taxi, as like most riads it is not otherwise easy to find. The riad arranged an excellent guide, Raschid, for a day trip around the medina.

Stayed in May 2025

This riad was stunning, one of the most beautiful place we've ever been. Every detail is cared for, the staff is cordial and nice. I really suggest to book this riad if you want to stay few days in Fes!

Stayed in May 2025

I can't think of anything I would want to be different.

Outstanding in every way. Far exceeded our expectations. Beautiful, huge room, wonderful gardens and pool, terrific breakfast, and charming staff.

Stayed in April 2025

Very peaceful, beautiful Riad in a great location. Great breakfast by the pool. 10/10

Stayed in April 2025

There is a carpark down on the main road that you need to walk past, and there were always men there and along that street who felt necessary to comment at us every time we passed. As two girls travelling, this did get a bit wearing. Not the fault of the riad but to be aware of this on the location.

Really stunning riad with superb staff. Breakfast was gorgeous and room great. Absolutely great facilities. Would have been great to have a sun lounger at the pool is the only thing.

Stayed in April 2025

Lovely Riad, very welcoming team who helped us with taxis, restaurants and travel.

Stayed in April 2025

The room we got was not comfortable at all. The beds were one floor lower than the bathroom, so you had to go up a floor (think middle of the night…) if you needed the toilet… The bathtub was high and you had to maneuver to get over, and then while you are showering water goes everywhere because there is no curtain. You have the option to sit down in a “chair” in the tub, but it is awkward to shower that way. The bathroom has a constant bad smell.

The Riad is absolutely stunning, decoration and ambiance amazing. Staff is great, super friendly and helpful.

Stayed in April 2025

This place is magical. We had three wonderful nights in the Norma Suite. The building itself has been beautifully restored and our room was huge and extremely comfortable. The property is on the edge of the medina near a gate and about a 10 min walk from the main part which made it easy to find and also a peaceful retreat after the busyness of the medina. The proprietor Monique was very welcoming and the manager Younis and the rest of the staff were wonderful - nothing was too much trouble! I highly recommend this riad and would definitely stay here if I was back in Fes.

Stayed in April 2025

After staying in a few other riads around Morocco I can say Riad Norma was by far the best. It had a beautiful design and was very comfortable. The best part was the staff though. Younes and his team were amazing. Younes had the warmest smile and was always there when I had any questions. Laundry was pretty expensive though at 250 dirhams.

Stayed in March 2025

Nothing!

All staff are very friendly and helpful. Serene atmosphere. Excellent breakfast. Lovely space. A great base for exploring the town.

Stayed in April 2025

Nothing.

Everything really. My first review of such kind. Breakfast, room, inner yard.

Stayed in March 2025

We were disappointed the roof terrace was closed. Certain niggles such as the bath plug didn’t close properly and a couple of the window shutters were broken. It would have been nice to have had eggs offered at breakfast.

We were looked after very well by the charming staff. Our room was majestic and the bed extremely comfortable.

Stayed in March 2025

The host is a marvelous woman ! The staff is smiling , friendly, and helpful. Breakfast is a beautiful spread but not nearly as beautiful as the place it is served. The rooms are lovely and spacious. I cannot recommend this ryad highly enough; we had a wonderful experience here.

Stayed in March 2025

There was nothing not to like

Absolutely everything from the moment we arrived we felt at home and made to feel like part of a family. All of the team were so friendly and helpful and Younes gave us great advice . Breakfasts were So delicious and presented by such a wonderful person whose name we didn’t get but the most warm smile. In the evening after getting back from supper we are always greeted with a flask of hot water and the same when we came back in the afternoon. The room was huge comfortable bed and so cosy and warm when it rained . All in all we couldn’t have picked a better Riad just a shame that it was the wrong time of year to enjoy the pool and garden but another time Thank you to the whole team at Riad Norma it made our trip to Fez so special and we will miss our first night not in that fabulous bed !! Please thank all of the staff for us and apologies for not getting their names Julie and Tony London

Stayed in March 2025

We were in the Tosca suite. Very large and comfortable. Beautifully decorated. Everything worked as should. Nice bath. WiFi was okay. The riad looks fantastic with lovely areas to enjoy a glass of wine or 2. Parking nearby at a reasonable price.

Stayed in February 2025

Everything was perfect!

Absolutely everything! Gorgeous property, elegant, clean, comfortable. The manager Younis, the staff day and night, the location, the breakfast. One of the best experiences I ever had. Thanks to all and each one of you at Riad Norma!

Stayed in February 2025

The staff were amazing, warm and generous. I felt at home. Younes was very helpful and Ibtisam kept us smiling and well fed!

Stayed in February 2025

The hot water in the shower took longer than expected

The riad is nice, spacious and the staff SUPER helpful! Breaksfat was GREAT! Ask for eggs if you want them...

Stayed in February 2025

The only thing about Riad Norma that is not 10/10 is the distance from restaurants and the main area/blue gate. It's not massively far but is a 10/15 min walk and there is really only one restaurant close by so you need to pace yourself if you're going out all day and in the evening. We took the advice on where to eat and had some lovely meals.

Beautiful Riad, with a gorgeous well maintained courtyard and small garden area with pool. The staff were really lovely and very helpful. Pre arrival communication good and pick up from airport arranged smoothly. The breakfast was excellent and our room well equipped and very comfortable. All in all an excellent week

Stayed in February 2025