Bed mattress was hard and uncomfortable

Love the patio and rooftop and the decor. The staff was amazing. They were so helpful and kind. They helped me out from the time I had booked the rooms until we left. They breakfast was delicious!!

Stayed in July 2025

The room could have been bigger, there was no conditioner

I only stayed for a night and the room was comfortable. I didnt get to experience the breakfast or rooftop pool.

Stayed in August 2025

great & helpful staff that even walked me to an early morning taxi. The beds are very comfortable and the roof with the pool was lovely!

Stayed in July 2025

This place has a great atmosphere, is clean, and the breakfasts are delicious... but it's the incredibly friendly staff that makes the biggest impression. Their smiles and kindness are invaluable.

Stayed in August 2025

Nothing really, this is one of the best places I have been to.

The staff was so welcoming and friendly. We were a group of women only and still felt respected and and cared for in a respectful way. All the little things that went wrong were picked up very well by the staff and the were very consideratie of every situation. Lachen, Yves, Aziz and Aymen and the others guys we got to know were amazing.

Stayed in July 2025

The team at Riad Nesma, the sun terrace and pool for those hot days.

Stayed in July 2025

Everything has been just perfect

Stayed in July 2025

Perfect location, quiet about 10 minutes walk from main square.

Stayed in July 2025

The water in the shower was too hot. It was difficult to take a shower because once it gets hot, it won't go back to normal or cold temp, even if I adjusted it to cold temperature,it didn't change. I needed to turn it off then turn it on again after few minutes to be able to finish my shower. I forgot to report it to the staff since it was always late when I use the shower and then,in the morning, we were already busy preparing to leave for our tour that I forgot about it. Maybe if I told the staff,they could have done something with the water temperature of the shower.

The room has it's area where you could hangout/sit/relax. It is spacious enough for all our luggage which we liked the most because we can easily move around and get our stuff from the luggage when we need it. The rooftop is beautiful. We always eat our breakfast there and the food they serve was also good. Always with fresh orange juice. The pool at the roof top is nice. It was just a bit cold at night when we were that we were not able to use the pool. The location is perfect coz it's just few steps away from the main road where you can get a taxi. Outside this property is already the alley with many vendors and it leads to Medina square. It's just few mins away going to the Medina. All the staff were nice and very helpful. Big thanks for all their help.

Stayed in June 2025

2 soap dispensers in the room were broken and never replaced even if told 2 times. Taxi fee from Riad too expensive (20 euro to the airport when the real cost is 7 euro).

Everything was perfect. Staff is amazingly welcoming and polite. Breakfast is generous and is made of omelette, yogurt, fresh fruit, cake, and 2 different moroccan breads and pancakes. All the Riad is super clean (staff always clean throughout the day, inside and outside). Terrace is big and the pool is perfect. Water is warm and it is very nice to get into it. Always under the sun with comfy sunbeds. Unfortunately, the jacuzzi wasn't there (under construction) but that didn't bother us. Room for 3 is good size with nice lighting. Perfect shower pressure. Beds are comfy (the single bed was hard but it was the comfiest, in my opinion) Location is perfect. Many restaurants, shops, groceries, taxis and ATM around (2 min walk).

Stayed in May 2025

NOTHING! Everything was perfect

EVERYTHING! The staff were amazing! Picked up from the airport and met by staff at the drop off point. They collected our bags, welcomed us to the beautiful inside courtyard with tea while they checked us in. We stayed on night in the Imperial Suite and one night in the Standard room. Both were absolutely impeccable. They let us leave our bags in the room and placed them in our new room for us. It was my husband’s birthday, and surprised him at breakfast (delicious selection) with a cake and lovely Happy Birthday song. We can’t fault a thing! The location is superb, and so close to Jemaa El-Fnaa Square. All staff were so attentive and helpful. The rooms and the whole Riad is very clean. Would 100000% recommend staying here!

Stayed in May 2025

Just hearing the neighbors early in the morning

Perfect location, so clean and nice. The staff is so kind.

Stayed in April 2025

Great staff, excellent location and good breakfast.

Stayed in February 2025

hot tub was out of action but that’s a small issue - probably not needed as the temperature warms - may have been due to recent rain to be fair .

lovely staff - very helpful and courteous great location lovely decor

Stayed in April 2025

Nothing in particular.

The location was great being just off Tinsmith Square. Short walk into the main square but on the periphery so that you can easily get taxis to/from the airport. staff were excellent and couldnt do enough for you. Breakfast was great and plenty of it.

Stayed in April 2025

Nothing

Amazing place in the heart of the Medina, and the staff were very friendly, and very helpful. Well recommended

Stayed in April 2025

high carb breakfast- mainly because it didn’t help my low carb diet !!! Everything else was great

Loved the heated swimming pool, and open until midnight. Perfect rooftop retreat after exploring Marrakesh. Location is fantastic - short walk into centre square, fantastic shops along the way. Round the corner from Palace too

Stayed in March 2025

The staff are exceptional - Brahmin and the guys in reception and Yves and everyone looking after guests. Imane in the spa is really wonderful and offers a great service.

Stayed in March 2025

Nothing

Location is perfect for walking and for getting picked up by taxis, tours, and guides

Stayed in March 2025

Location is great. Close to the main square and Souks. Staff were all excellent - friendly and helpful (especially Yves). Breakfast served on the outside terrace was very good. The terrace pool and jacuzzi are a real bonus. Our room was a great size. Great value. Manicure and pedicure with Imane was superb. Would definitely recommend Riad nesma

Stayed in March 2025

Everything was fine

We had stayed in Riad Nesma the previous Saturday night (8th March) as part of an organised group after trekking in the Sahara for 5 days, so knew what to expect when we came back. We were able to leave our big trekking bags in the Riad when we travelled to Fes for the week, which saved us lugging them on the train. When we arrived back at Riad Nesma we enjoyed the rooftop pool and jacuzzi, as we hadn't had time to try them on our previous stay. We would definitely book Riad Nesma next time we are in Marrakech.

Stayed in March 2025

Ao many things- the beautiful decor, the pure white fluffy towels and the kind considerate and very professional staff

Stayed in March 2025

Everything was good

Stayed in February 2025

The only quibble would be that it isn't stated clearly that the Hamman at the Riad is for women only. Some places will allow couples together or separate times for men and women and we had partly booked this place for the Hamman.

This is a beautiful place -from the amazing carved door that welcomes you to the quiet rooms in a prime location in the old part of Marrakesh. It is a very short walk to many of the key sights in the city. We ( afamily with two teenage boys) stayed here after a 5-day car trip to the desert south east of Marrakesh and it was wonderful to come back to a it of luxury and soak in the pool and hot tub. The staff were very helpful and went out of their way to make our stay the best. We would very much recommend it and would come back here if visiting Marrakesh again.

Stayed in February 2025