Opiniones del Riad La Vie 5 estrellas

Hi Javier, This review is absolutely FALSE. These are the facts: 1) You attempted to flee Riad La Vie after a 4 night stay for 4 people without paying. 2) You claimed you had already paid through Booking prior to your arrival, which you had not until we issued your bill on the day of your checkout. You were not able to present any proof of payment or bank statements to prove this alleged payment to Riad La Vie. We are a well established business that manages our payments in an organized manner. Our systems do not allow a double charge of a reservation. 3) You created a chaotic scene inside of our establishment that threatened our team as well as our other guests. It is astonishing to read this review after your attempt to scam our small family business. We pride ourselves on our hospitality, professionalism, and care for our guests. We wish you the best of luck in your future travels.

Hi Javier, This review is absolutely FALSE. These are the facts: 1) You attempted to flee Riad La Vie after a 4 night stay for 4 people without paying. 2) You claimed you had already paid through Booking prior to your arrival, which you ha… Mostrar más

Hi Clara! It was very special for us to host you lovely ladies. Thank you for taking the time to review your stay at Riad La Vie. It is our pleasure to offer our guests the option of a firm or soft mattress, to which we accommodated your preference of firm. We are happy you enjoyed our location and rooftop. It really is amazing how you can enter the zen environment of Riad La Vie and escape the hustle and bustle of the Medina. The rooftop is a wonderful place to dine. We wanted to note that we also serve eggs, homemade yogurt, a variety of pastries and freshly baked Moroccan breads all with your choice of drinks ranging from tea, coffee, and freshly squeezed orange juice. It is always our pleasure to cook a special request of a guest as well. Regarding our daily rotating dinner menu, we offer a 4-course meal that includes a soup, starter, main dish, and dessert. Every day is a different Moroccan dish. We do stick with Moroccan cuisine to introduce our special guests to this country’s wonderful cooking. Dinner includes one large bottle of filtered water enough for 4 adults. Additional bottles of water are extra. If our guests do not wish to add the extra expense, we do also offer refillable glass bottles of filtered water. Please be assured that upon your request of more complimentary water, we served you filtered water from an environmentally friendly sanitized glass bottle of filtered water. Our water filter is a reverse osmosis filter that may have a different crisper taste than the standard filtered bottled water that is initially served. Regarding the printer issue, we had a temporary paper jam that was luckily able to be resolved quickly. Unfortunately we had already shown you an alternate printing location nearby in case the printer couldn’t be fixed and you had already printed the boarding passes. We always print boarding passes for our guests and it was just unfortunate timing. Lastly, please be assured that the safety and security of our guests and their belongings are our top priority. The key drop off is located within the control and access of our concierge team only. We implemented this system instead of our guests keeping their keys due to the request of guests as the keys were frequently getting lost and misplaced. If a guest wishes to keep their room key on them and not turn them in when they leave the hotel, that is of course perfectly allowed. In conclusion, we are so happy you loved our team and your welcome cookies and tea. It is our Moroccan hospitality tradition to welcome our guests with open arms.

Hi Clara! It was very special for us to host you lovely ladies. Thank you for taking the time to review your stay at Riad La Vie. It is our pleasure to offer our guests the option of a firm or soft mattress, to which we accommodated your pr… Mostrar más

Hi Zaida! Thank you for appreciating the beauty of the rooftop landscape. It really is a sight to enjoy during mealtimes or just while you relax. Yes, we also wish we had a large swimming pool we could dive into 😉. Unfortunately due to our boutique size we could only have a plunge pool that definitely serves a purpose in the hot summer months. We are happy you were able to get refreshed and take advantage of this. Thank you again for your kind words.

Hi Zaida! Thank you for appreciating the beauty of the rooftop landscape. It really is a sight to enjoy during mealtimes or just while you relax. Yes, we also wish we had a large swimming pool we could dive into 😉. Unfortunately due to our … Mostrar más

Hi Emilio! It was our pleasure hosting your family. We are so glad you enjoyed your stay with us. Our daily rotating menu of Moroccan cuisine is very customizable if children prefer something different or there is a dietary restriction. We are very happy to accommodate any dietary preferences.

Hi Emilio! It was our pleasure hosting your family. We are so glad you enjoyed your stay with us. Our daily rotating menu of Moroccan cuisine is very customizable if children prefer something different or there is a dietary restriction. We … Mostrar más