I should have stayed longer to really appreciate all offerings of Riad Hanael and also to discover more of Fès besides the old Medina. Fès really is worth the travel and the newer parts of the town are worth visiting too!

It was my first visit to Fès and it was an absolute perfect trip. The Riad has been renovated beautifully, with an outstanding garden, spa are and pool. Each room and suite has its own individual touch to it. It was lovely to have dinner at night in what felt like a calm oasis. The Riad is located at the top of the old Medina, which allows you to reach the Chouara tannery and Seffarine place in just 2-3 minutes. I especially want to thank my host, Wafa, who took me in like a friend/family right away. She took her time to show me around the city, giving me precious historical background informations of Fès and also connecting me to local artisans. While the entire city is simply a historical gem, it is the people that make it beautiful and once again you could feel Moroccan hospitality, generosity and true kindness. Thank you for making this experience truly valuable, immersive and unique, I could not have asked for a better trip and will be back!

Stayed in July 2025

Nothing

Great location. Clean and comfortable. Lovely Garden with pool. Excellent staff.

Stayed in August 2025

Close to the tanneries

Beautiful riad with swimming pool that was sooo appreciated with the heat. Very friendly and helpful.

Stayed in June 2025

A beautifully restored gem in the heart of Fes This riad is a true oasis in the middle of the city - beautifully restored with incredible attention to detail. Every corner feels like a tribute to local craftsmanship, making it not just a place to stay but an artistic experience. The staff were exceptionally warm and welcoming, always going above and beyond to ensure we were comfortable and well looked after. Nothing was too much and they catered for our every need - from the owners to the waiters. Thank you. The food was outstanding, fresh, homemade, and full of flavour, prepared by talented local chefs right on site. Our stay was nothing short of wonderful, and we’re already dreaming of our return.

Stayed in July 2025

Absolutely everything

Love everything about this property especially the owner. A lovely lady who pours her heart out into her business and accommodates the guests. 10 stars! The place is very special and the history of it. I will forever treasure this experience and interaction with the owner. She is extremely talented and very sweet! The business is very new therefore I with the owner prosperity and success! Thank you for everything.

Stayed in May 2025

The breakfast was exceptional with home made dishes and delicacies. The history of the riad and its construction was so interesting and eye-opening on the beauty and the details one can find on Moroccan craftsmanship. The tour that the hosts gave us at the beginning of our stay was much appreciated! Thank you so much all for ensuring that we have a great stay at your riad.

Stayed in May 2025

Nothing

The place is amazing, a gem in the centre of the old town

Stayed in May 2025

The hotel is a new one with really nice design and touch of luxury that can be felt in all corners. Owner and staff are all very welcoming making the experience feel like home. Have not tried all other Riads in Fes, but I am sure this one is the top one

Stayed in May 2025

We stayed for 4 nights and felt right at home in this beautiful Riad. It is very centrally located in the old Medina yet relatively close to a nearby car park which is a real bonus when transporting your luggage and accessing services outside the old town. The Riad has been exquisitely restored by the family who run it - with great sensitivity to the local architecture without compromising on all the modern essentials. The owners and staff were brilliant - kind, friendly and attentive to our every need. The garden area is a beautiful, peaceful place to while away a languid late afternoon and the rooftop terrace is the perfect location for breakfast with incredible views over the old town. I can’t recommend a stay here more highly!

Stayed in May 2025

The dogs from the neighboring property were barking all night, which made it difficult to have a pleasant and restful sleep.

The warm welcome from the team, the newly renovated riad, and the lovely atmosphere made it a perfect place to relax after a day out. The food was excellent.

Stayed in April 2025

I’ve rated the property overall assuming the various items resulting from being new are worked out. In particular, CASH ONLY including your full room stay. This should be flagged more prominently in their listing, not only in policies. It should also be reiterated at check in. There are two items guests should be aware of regarding the location. 1) it’s directly across from the Choura tanneries. This is great if you wish to visit, but the smell of the tanneries is strong and almost always noticeable in the riad. I didn’t mind much, as it simply reminds me of the livestock farms I grew up on, but it’s not a pleasant smell. But for others this could be an real issue. 2) this location is on the quieter side of the Medina opposite the Blue Gate, we were targeted more near the riad by those trying to “help us” much more than in other areas. Keep this in mind.

These property is very well restored, it is beautiful and an oasis inside the Medina. Staff were very helpful and kind, and breakfast was good. We also had dinner in the hotel once and it was excellent.

Stayed in April 2025

The Riyad is beautiful at the heart of old town. It was wonderful waking up by the Riyad’s serene garden, the sounds of birds and the water running in the pool. The staff were kind, sweet, and very helpful.

Stayed in April 2025

1-The Smell of the Leather processing facility next door. The "Madabigh" The traditional leather processing facility smell so bad, it is not that bad in the facility but still very noticeable. they may need to usr defusers or aromatic dispensary or plant more aromatic plants. 2- the breakfast verity and quantity was not that good.

Great staff and reception, friendly and help full.

Stayed in April 2025

Beautifully restored building with huge rooms and delightful garden in the heart of the medina.

Stayed in April 2025

Notting Because everything was perfect

The hotel is so beautiful The garden The service is fantastic

Stayed in April 2025

I literally loved everything about this Riyad.

The place is a gem in the old city of Fez. Everyone in the team was exceptionally kind and helpful and understanding. Everything is brand new and impeccably clean. I travelled during Ramadan and the iftars and dinners were delicious (it safe to say that the meals were actually the best I have tried in Fez)... I would come back just to show this beautifully restored place to my family!

Stayed in March 2025

Nothing, everything was great

It is like a paradise hidden by a wood door. The building is beautiful, our room was big and clean. The pool is small, but great for a dip. The food was good.

Stayed in April 2025

Brand new renovation in amazing traditional yet contemporary style. A small piece of paradise surrounded by chaos. Loved it and will come back.

Stayed in April 2025

Beautiful riad in a nice location to the Medina. Also great service. Most of the time Zouhair was there and he was a great host.

Stayed in March 2025

Amazing Service and an unique beautiful and calm Riad in the old medina❤️

Stayed in April 2025

Me and my friend stayed here for 4 nights. The Riad itself looks amazing and the location is perfect for exploring the Medina. It's also very close to the old tannery. The rooms are nice and clean and the staff is super hospitable. They made sure everything was perfect and even arranged dinner for us when it was very late and we didn't have any where else to go. Special thanks to Zouhair. He is part of the staff and we made friends with him. He told us a lot about the old Medina and the city of Fes and made our time in the Riad extra delightful. Overall I would really recommend staying in this Riad!

Stayed in April 2025

★★★★★ Our stay at Riad Hanael in Fez was beyond amazing! From the moment we arrived, we were warmly welcomed and felt right at home. A special thank you to Mohammed, who took exceptional care of us—always attentive, kind, and making sure we had everything we needed. His hospitality truly made our stay unforgettable. The Suite was absolutely perfect—spacious, beautifully decorated with traditional Moroccan details, and impeccably clean. The bed was super comfortable, and the peaceful atmosphere made it the perfect retreat after exploring the Medina. The Riad itself is stunning, with breathtaking architecture and a calm, relaxing vibe. Every corner is filled with charm, and the attention to detail is remarkable. Despite being in the heart of Fez, it was incredibly quiet and serene—a true oasis! The food was another highlight! The breakfast was fresh and delicious, with a variety of traditional Moroccan treats. We also had dinner at the Riad, and the flavors were simply outstanding. If you’re looking for a luxurious, authentic, and peaceful stay in Fez, Riad Hanael is the place to be. We will definitely be back! ✨🇲🇦

Stayed in April 2025

We were expecting to visit SPA after a long drive from Marrakech, however, at 18:00 we were informed that SPA was not working and that we needed to inform 5 hours before if we wanted to use the facility. But it was not mentioned anywhere, so we didn't enjoy our stay in the Riad as expected.

It had a great location and breakfast. The room was spacious and freshly refurbished.

Stayed in March 2025

This is a brand new hotel and definitely still a bit of a work in progress. It has the potential to be outstanding however there were a few quirks that need to be remedied before it can achieve its greatness. Proximity to the tannery while great for other reasons brings with it the odor and a concentration of flies which should be addressed and remedied for the price. The staff should work on their answers to inquiries which will certainly become FAQs to make them more useful outside of the hotel (booking guides and taxis seems to be the extent of their wheelhouse). Small inconveniences like payment in cash (NOT listed on here, this website btw), cold & hot water issues, etc were handled inefficiently. Most importantly, in reaction to said hiccups, the owner seemed most concerned about our potential review and explaining their newness as the cause of the inconveniences than the more appropriate reaction of ‘how can we make it right?’ which would coincidentally solve the review issue itself down the road.

Beautifully renovated property with spacious and lovingly decorated rooms. Locationally excellent - on the far, tannery side of the medina which is much quieter but not too deep of a hike in. The facilities were lovely and the staff were kind and gracious.

Stayed in April 2025