Reviews of Riad Essaoussan
25, Derb El Ganayez, El Mouassine, Medina, 40030 Marrakech, Morocco

Loading
Guests also reviewed these properties:
San Diego, United States
Marans, France
Ischgl, Austria
Mostar, Bosnia and Herzegovina
Portimão, Portugal
Far Sawrey, United Kingdom
Pula, Croatia
Riverside, United States
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewYoussef was the most incredible host! He was attentive to our needs, even if meant checking in late at night and checking out super early. He even accompanied us (a group of female travelers) to our taxi in the middle of the night to ensure we felt safe. The location is amazing, especially during the day, as you will find yourself in the center of various street markets. I would definitely recommend staying here!
N/A
Reviewed: 14 May 2025 · Stayed in April 2025
Verified reviewLocation was superb with an amazing sea view. The room was beautifully decorated. Breakfast was spot on.
We liked everything - some might not have liked the long thin spiral staircase.
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewYouseef was amazing. He was very welcoming and made our stay feel safe and super comfortable. He had great recommendations for food and onwards travel! Definitely book with him! Best human ♥️
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewThe location is great. It's in the medina area.
The room is too small. There is no wall or glass as a barrier of the shower room. No table and chair for resting. There is only a tiny window in the entire small unit so the cirbulation isn't good enough.
Thank you for your comment, we appreciated your stay with us you are very kind and respectful , jUste tell you that we cannot please everyone we do our job properly and we accept advice and remarks so that we improve our establishment
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewGreat place to stay if you want to be in the hear of Marrakech
Reviewed: 21 February 2025 · Stayed in January 2025
Verified reviewI thought it served breakfast and that's why I booked but there was no breakfast. Bedsheets were OK. But the blankets I'm not sure if it gets cleaned regularly. The towels were very old and didn't smell good but they were clean. The roof top was good. The size of the room was good
That there was no breakfast even though it said breakfast available. The towels didn't smell good abd were too old. The rugs also looked well worn out and didn't look clean .
Reviewed: 9 January 2025 · Stayed in January 2025
Verified reviewvery good location
the riad requires large investments in the cleanliness and condition of the building. There is no heating, hygiene is poor, employer does not know English and gives misleading information.
You are a great editor, first you must know what a Riad is? Then our Riad is located in the old city Medina so our Riad is an old building renovated but keeps its old Moroccan architecture. You look for luxury you can go to the big hotels in the new city but all our customers who are looking for the charm and culture of the country come to stay with us but you have no taste or the feeling of ancient places. For the heating is available in all our rooms you have nothing to say there you missed For English, do you understand English so that you judge that I don’t speak English it’s really funny
You are a great editor, first you must know what a Riad is? Then our Riad is located in the old city Medina so our Riad is an old building renovated but keeps its old Moroccan architecture. You look for luxury you can go to the big hotels i… Show more
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 November 2024 · Stayed in October 2024
Verified reviewReviewed: 28 November 2024 · Stayed in October 2024
Verified reviewGreat location and staff!!
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewthe location was great
this riad has seen better times....I guess value for money in high season it's acceptable, but there was no water pressure half the time....half the lights in the room didn't work....the bathroom could have had a much much better cleaning....but to be very honest, in high season and only using the riad from 12 pm to 9am so just for sleeping it acceptable....but I've been to marrakesh a few times and was a bit disappointed with this place....
Sometimes people complain even though they have nothing. I didn’t understand anything about your comment it’s true that you contacted me that you don’t have water in the shower but that we tried together we found water in the shower the question of light or something else it’s only enriching your comment which is meaningless
Sometimes people complain even though they have nothing. I didn’t understand anything about your comment it’s true that you contacted me that you don’t have water in the shower but that we tried together we found water in the shower the que… Show more
Reviewed: 18 November 2024 · Stayed in November 2024
Verified reviewYoussef was very helpfull in supporting us to get to the Riad from the airport and booking visits/ day trips. Etc. Calm and relaxing place for family. Classic Riad style architecture. Great location. Excellent view from the roof terrace. Good coffee with breakfast
Nothing
Reviewed: 16 November 2024 · Stayed in November 2024
Verified reviewVery nice authentic morrocan riad, me and my colleagues enjoyed our stay very much!
Reviewed: 25 October 2024 · Stayed in September 2024
Verified reviewA beautiful riad with a lovely terrace and pretty rooms. A great location in the medina. The owner was helpful and friendly but there was only one person so he wasn't always there.
The Riad was in a quiet area but noise travelled within the Riad and some other guests were very noisy very late at night one of the 3 nights we were there.
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewThe whole Riad was beautiful and clean, we had really nice talking with Youssef, very interesting, helpful and kind. The staff were also very nice people, anything we needed the offered help or extra clean while we out. The accomodation is really close to jammah al fna like 5 minutes, the street where is the Riad is very clean and last but not least there is no noise at all, after spending the day in the square you can just walk in the Riad and enjoy the calmness ! I recommend 100%
We felt very comfortable no negative thinks to say.
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewManager was hardly ever there. We stayed for 5 nights and asked for towel changes after 3 and he said no. No cleaning done in room for the the whole 5 days.
Reviewed: 24 April 2024 · Stayed in April 2024
Verified reviewThe Riad is in a perfect location, close to the market but away from the noise. We had our delicious breakfast in the rooftop. The staff was absolutely welcoming and let us check in very late at night.
The only problem we had is that the shower had no hot water but the water was just a bit warm. Warm enough to shower anyway.
Reviewed: 14 April 2024 · Stayed in April 2024
Verified reviewReviewed: 12 April 2024 · Stayed in April 2024
Verified reviewReviewed: 4 March 2024 · Stayed in March 2024
Verified reviewThe calm for good sleep, the wonderful view from the terrace, and the high professionalism of the staff. Highly recomme
Reviewed: 15 February 2024 · Stayed in February 2024
Verified reviewReviewed: 1 February 2024 · Stayed in January 2024
Verified reviewThe staff was very relaxed which was great for us because we prefer a more introverted and hands-off experience. Great location, comfortable room, clean private bathroom. And the most INCREDIBLE terrace on our entire trip!