22 Arset Aouzal, Medina, 40000 Marrakesh, Morocco
#54 of 1,304 hotels in Marrakesh
Guests' ChoiceBased on 77 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.5
Staff
9.9
Value for money
9.6
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 21, 2025
Kirsten
United KingdomThe locks of the bathroom, the lock is only in the outside and since we came in a group, one of us need to lock the other inside the bathroom 😅 however, we managed and we think that it might just be how the way it was built.
The cleanliness and the rooms. Everything is clean and pleasing in the eye! The breakfast is SUPERB! The staff is very nice! Our stay is PERFECT!
Stayed in July 2025
Reviewed: July 7, 2025
Kinane
SwitzerlandThe Riad was splendid. It was clean and the staff was super kind. Many thanks to Youssef for being such a great host !
Stayed in July 2025
Reviewed: June 12, 2025
Antão
United KingdomThe two boys who were in charge of the riad were extremely friendly and organised. Breakfast was served hot and fresh daily with a beautiful spread and set really pretty on the terrace. We were welcomed with tea which was so needed after a long day and the check in was smooth despite us being late and unable to inform the Riad. Genuinely the highest standards all round too numerous to mention and at such great value. I was able to give my dad a luxury birthday present on a budget.
Stayed in June 2025
Reviewed: June 11, 2025
Justine
JerseyNothing
Decor was beautiful & the staff very friendly
Stayed in June 2025
Reviewed: May 7, 2025
Stephen
AustraliaThe staff were unbelievably helpful as we were both sick and needed medical treatment. The location is perfect to access the Medina .
Stayed in May 2025
Reviewed: April 28, 2025
Rebecca
United KingdomFresh, variety and tasty!
Stayed in April 2025
Reviewed: March 29, 2025
Pinnell
United KingdomYoussef was amazing 👏
Stayed in March 2025
Reviewed: March 3, 2025
Frosso
GreeceThis place was really beautiful! The breakfast was amazing The people working there helped us with everything we needed. The location was really good, close to everything
Stayed in March 2025
Reviewed: March 2, 2025
Charlie
United KingdomNothing
Great location, room was really nice and staff were all really nice!
Stayed in February 2025
Reviewed: February 19, 2025
Izabela
PolandThe staff was incredibly kind and helpful. The spaces were beautifully designed, creating a warm and inviting atmosphere. The location was very convenient, making it easy to explore the area. And the breakfasts—absolutely delicious!
Stayed in February 2025
Reviewed: February 19, 2025
Stavroula
GreeceNa
The staff was very friendly and they help led us a lot with everything we asked. The location is very good. Also the rooms were clean and the breakfast very nice.
Stayed in February 2025
Reviewed: February 9, 2025
Tracy
CanadaIt was cold in Marrakech when we were there and the heating in the room wouldn't stay on so we were cold most of the time we were there. While the shower had great pressure, it was really tough to control the temp. Minor detail...
Staff were very helpful and friendly. Thanks for hosting us Yosef. Very nice rooms and breakfast area. Breakfast was great.
Stayed in February 2025
Reviewed: February 5, 2025
Anna
United KingdomLovely quiet riad. Easy to walk to all major sites. Breakfast was very generous and tasty. And the staff were absolutely amazing. So helpful and lovely.
Stayed in February 2025
Reviewed: February 2, 2025
Sandy
GermanyLocation, hospitality, privacy
Stayed in November 2024
Reviewed: January 17, 2025
Bendaif
Moroccoit was wonderful , the staff is just amazing and very helpful ,everything was on point , clean comfortable and soo cozy , the Riad is perfectly located in the heart of the medina . i would definitely recommend it and come back for sure.
Stayed in January 2025
Reviewed: January 17, 2025
Magdalena
United KingdomNothing at all.
The Riad Chic is very beautiful, clean and in central location. It exceeded our expectations. We were welcomed with a morrocan tea and water. We arrived couple of hours early and as room was ready they let us in, that was no problem. The room was cleaned daily, it has a aircon/heater which was great in a colder January nights. Breakfasts were really tasty and fresh. Last but not least the staff. Yossef and team were super nice and helpful. There was no such thing they wouldnt do or offer. Yossefs english is very good so there is no problem in communication. Thanks a lot for a perfect stay.
Stayed in January 2025
Reviewed: December 22, 2024
Aleksandra
PolandOur ground floor room with pool view was not well isolated sound-wise and we could hear other guests walking, talking and flushing the toilet and vice versa which did not give us the feeling of privacy. Probably upper floor rooms are better in this matter.
Perfect location and cute design of the riad which makes the space super cosy. The owner and the staff were always there to help and the breakfast was tasty with wide selection and fresh orange juice every morning, served on the rooftop. Only 3 mins walk from the taxi drop off which is great in Medina. Many restaurants, shops and Spas nearby.
Stayed in December 2024
Reviewed: December 16, 2024
Anxho
United KingdomThe Riad was really clean. The staff was amazing and very helpful. I highly recommend Riad Chic. The staff and the owner make you feel so welcomed like you known them for years. I will definitely come back to this place.
Stayed in December 2024
Reviewed: November 28, 2024
Colin
United KingdomWe really couldn’t fault the property although a toilet roll holder next to the toilet would be better than leaving the roll on top!
The Riad is in a fantastic spot, in with all the action but incredibly quiet. For us everything was within walking distance, the medina, souks, new town we enjoyed walking to. Should you not feel like walking taxis are available within a five minute walk from the Riad. The architecture in the Riad has been beautifully restored in a contemporary fashion. Rooms are simple but spotlessly clean. Egyptian cotton sheets which were changed daily by staff during our stay. The shower was piping hot and powerful! Towels were also changed daily. We had a late arrival and had arranged dinner with Hanna prior. My husband and I ordered a chicken and a beef tagine cooked by Fatima the chef and it was absolutely beautiful. Fatima’s breakfasts were exceptional, we thoroughly enjoyed waking up every morning! Fresh fruit, fresh eggs, fresh bread, freshly squeezed oranges and coffee, Fatima never failed to impress. Everything in the Riad exceeded expectations but the reason we were so impressed is by the Riad manager, Youssef. Youssef makes this Riad, he is polite, courteous and so helpful, nothing is too much trouble, his English is exceptional. He is 100% a star! 🤩 Thank you Youssef/Fatima for such a welcoming, wonderful stay, we will be back!
Stayed in November 2024
Reviewed: November 24, 2024
H
United KingdomNot one thing
Everything, from the moment we arrived we were greeted with friendly staff. Clean and beautiful Riad that we would recommend to everyone. Exceptional. Very comfortable and quiet.
Stayed in November 2024
Reviewed: November 15, 2024
Luke
United KingdomThe bed wasn’t that comfortable and the air con wasn’t quite that effective but not a major thing.
Excellent hospitality and flexible to our needs. The Riad itself is beautiful.
Stayed in November 2024
Reviewed: October 25, 2024
Anna
GreeceVery friendly people , always there to help! Beautiful riad in the heart of the medina.
Stayed in October 2024
Reviewed: October 22, 2024
Anastasios
Greecereally nice riad.very tastefully decorated.all the staff were extremely polite and helpful.nice breakfast with fresh fruits pancakes etc served in the terrace.location is good although hard to find with google maps.gave them a call and came to us in 2mins
Stayed in October 2024
Reviewed: October 15, 2024
Amanda
United KingdomOur room was on the ground floor opposite the entrance so felt a bit exposed.
Small
Stayed in October 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content