8.8

Reviews of Riad Batha

5 PLACE ISTIQLAL BATHA MEDINA, Fes El Bali, 30000 Fès, Morocco

  • Matías

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Everything, really.

    -

    Property response:

    Hi Matias, Thank you so much for your review, I wish you safe trip and welcome in our Riad if you come back to Fes

    Riad Batha
    28 July 2025
  • Lotteheeren

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    Room and bathroom were spacious

    Nothing

    Property response:

    Thanks for your feedback! We’re glad to hear you enjoyed the spacious room and bathroom.

    Riad Batha
    25 June 2025
  • Anonymous

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    The riad is beautifully decorated, peaceful, and the staff were incredibly warm and welcoming. A perfect blend of traditional charm and comfort highly recommended

    Property response:

    Thank you so much for your kind words! We're glad you enjoyed the peaceful setting, the traditional charm, and the warm welcome. We hope to see you again soon!

    Riad Batha
    30 June 2025
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  • Anonymous

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    I absolutely loved my stay at Riad Batha. The staff was incredibly kind, welcoming, and always ready to help with a smile. From the moment we arrived, we felt at home. The breakfast was generous and delicious, with fresh and authentic Moroccan options. The location is perfect just a short walk from the main attractions of Fes, yet quiet and peaceful. The traditional décor and ambiance of the riad made the experience truly special.

    Honestly, there was absolutely nothing I didn’t like. Every detail was thoughtfully taken care of, and the entire experience exceeded my expectations in every possible way from the warm hospitality to the beautiful surroundings and the peaceful atmosphere.

    Property response:

    Thank you so much for your wonderful review! We're truly touched by your kind words and delighted that you felt at home with us. It means a lot to hear that you enjoyed the hospitality, the breakfast, the décor, and the peaceful location. Your satisfaction is the best reward for our efforts. We hope to welcome you back to Riad Batha soon!

    Thank you so much for your wonderful review! We're truly touched by your kind words and delighted that you felt at home with us. It means a lot to hear that you enjoyed the hospitality, the breakfast, the décor, and the peaceful locatio… Show more

    Riad Batha
    30 June 2025
  • Jonathan

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    The room was a good size for the value and clean. The staff was kind.

    There was construction within 10 meters of my window, making it impossible to have quality sleep in the morning. They started with jackhammers pretty early. I asked for a refund for the second night so I could move hotels and their response was, “speak to booking.com” which is impossible to get an immediate response from. I paid cash, they should have refunded me and let me leave.

    Property response:

    Thank you for your feedback. We're glad to hear you appreciated the cleanliness of the room and the kindness of our staff. We're truly sorry that your stay was disturbed by external construction work nearby. Unfortunately, as this work is outside our property and beyond our control, we’re unable to prevent the noise. Regarding your request for a refund, since your reservation was made through Booking.com, we are required to follow their procedures for any changes or cancellations. We understand this situation was frustrating and sincerely regret the inconvenience caused.

    Thank you for your feedback. We're glad to hear you appreciated the cleanliness of the room and the kindness of our staff. We're truly sorry that your stay was disturbed by external construction work nearby. Unfortunately, as this w… Show more

    Riad Batha
    30 June 2025
  • Erán

    Reviewed: 25 May 2025 · Stayed in April 2025

    Verified review

    The location is on a very central square, with cafés, restaurants, shops, and a taxi stand. The Blue Gate and the market are very close. Most of the interest points in Fes are within walking distance. The staff is friendly and helpful. The terrace has a beautiful view of Mount Zalagh, the Merinide tombs and half of the Borj Nord. You can see the sunset over the mountains. (Picture included!) It has dining tables, some couches, and a collection of old radios. The kitchen is also on the terrace and is very well equipped. The Wi-Fi is good and it's comfortable to work on the computer. The dorm has its own toilet and shower. I like the internal design.

    There are no lockers. I had to keep my valuables lying around in the dorm, where the other guests go in and out all the time. While nothing was stolen, that didn't feel safe. There is only one power socket on the terrace, and it's sometimes busy. They don't have a power strip. One of the dorm windows is difficult to close. One of the guests broke the key of the dorm and the lovely door had to be broken. It is still a bit damaged. :(

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  • Alexey

    Reviewed: 2 May 2025 · Stayed in March 2025

    Verified review

    More or less decent breakfast and helpful staff. Location.

    We booked this hotel because it had a high rating, but the hotel turned out to be terrible. We traveled all over the country, but we have never seen such horror anywhere. The sewer system wasn't working (it was clogged), the electricity was often cut off – and at first (we didn't understand what was going on) We had to sit in the dark, water was flowing from the ceiling in the corner, and the entire floor and sheets were wet. There is not a closet for clothes, not a single hanger to hang clothes, there are no stands for suitcases. The dining room was closed, and breakfast was brought to our room, but since there was no table, we had to have breakfast on our beds, surrounded by unpacked suitcases and clothes... Towels and bed linen were not changed, although they were wet. There were very uncomfortable high steps leading from the entrance to the room (not suitable for the elderly), but there was no railing, and we had to climb the stairs by holding on to the walls! But the room rate was at the level of a very good hotel! Of course, Khalid helped us, but we had to call him several times a day, and it was exhausting. Besides, what could he do if water was pouring from the ceiling and the lights were constantly going out? Besides, we couldn't help but pay for his diligence. Surprisingly, the comfort rating was written at 9.0. Even the photos of the hotel show that the rooms have nothing but beds.... What kind of comfort can there be in such a room? We believe that a high rating is a dishonest assessment.

    Property response:

    It's a shame to rate us so badly after what we all done for you during your stay, you said it your self, you are too elderly to travel alone, plus you were ill and this is a big risk travelling alone to a foreign country . You should bring an assistant with you ! The time you came in , it was raining a lot and this is out of our control. We were at your service during all the 6 nights, you stayed , breakfast were served in your room, the room was cleaned and the linen and the towels changed daily . Khalid were helping you any time you needed help. Although you speak only Russian language we did more than what we can to help you. I hope you adjust your review as soon as possible or you remove it , because this is unfair. Thank you!

    It's a shame to rate us so badly after what we all done for you during your stay, you said it your self, you are too elderly to travel alone, plus you were ill and this is a big risk travelling alone to a foreign country . You should bring… Show more

    Riad Batha
    25 April 2025
  • Hendrik

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review
  • Federico

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review

    Riad Batha has been a great base for our four days exploring Fez and its surroundings. The staff was really helpful, especially Khalid who offered us a great breakfast every morning and helped us with all requests we had.

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  • Ioanna

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    We had a very nice and comfortable stay at this lovely little hotel. The location is great (accessible with a taxi; couple of minutes from the medina; 5 minutes from the Blue Gate; cafes and restaurant within a short walk). The room was spacious and clean, with A/C, great WIFI, and excellent shower facilities. Nice breakfast at the terrace. The staff were really helpful and responsive.

    Not a big deal, but the bed was a bit wobbly

  • Karmen

    Reviewed: 15 March 2025 · Stayed in March 2025

    Verified review

    We had 2 rooms. They were a bit smaller, but the bathroom was newer. The location is easy to find and in a quiet area. The breakfast was excellent. They offered us dinner, where we had chicken pastilla, which was very good. Fatima and Khalid were very friendly and always available to us.

  • Keira

    Reviewed: 26 February 2025 · Stayed in February 2025

    Verified review

    Exceptional hospitality! My partner and I had a later arrival to fez than expected, got out of the airport at ~1am. The taxi service we had booked through the hotel had waited over an hour for us to arrive, very friendly. When we got to the hotel, we were greeted warmly and shown to our rooms - our payment was taken in the morning so we could get to sleep asap. When we arrived, Khalid at the desk asked us when we were looking to have breakfast. When we awoke the next morning, they had breakfast already prepared and laid out on the table for us up on the terrace - free of charge. The rest of the staff were equally friendly and accommodating. 10/10 stay would visit again.

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  • Kwan

    Reviewed: 19 February 2025 · Stayed in February 2025

    Verified review

    Khalid, the riad staff, was very kind and friendly. The rooftop terrace was a nice place to relax. Convenient location to all the restaurants and shops. Very close to the medina.

    We stayed here for a few nights and didn’t get a good night’s sleep at all. Our private room was very close to the entrance, and since the door had a traditional lock, many guests struggled to open or close it properly, making a lot of noise each time they came in or out. On top of that, our room was right next to the staircase, so we could hear people walking at night. The toilet had a strong sewage smell at night. When we asked about it, the receptionist said it was normal and that nothing could be done. Breakfast was nice for the first two days, but it was exactly the same every morning—just bread with different jams—which got boring after a while.

  • Badr

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review

    Khalid is an amazing guy 😌 He was soooo Helpful and available all the time 🤝 The localisation is perfect, in the heart of el Meddina The Room was so Clean as well

    Not a big deal, just try not to be too late after midnight, the meddina in general a little risky

  • Femke

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review

    The Riad is located close to many tourist attractions and restaurants. The breakfast is wonderful, it's on the rooftop which is really cosy. The rooms are very spacious and have a wonderful shower. The staff is so helpful. Our toilet was leaking, they immediatly came to clean it & an early check-out was absolutely no problem.

    /

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  • Am

    Reviewed: 2 February 2025 · Stayed in February 2025

    Verified review
  • James

    Reviewed: 13 January 2025 · Stayed in January 2025

    Verified review

    Lovely staff, excellent breakfasts, great rooms with ensuites and a/c / heating, great location just outside the medina entrance so not too noisy and easy to find.

    not much to not like - there’s less of a communal area with couches as it is a bit of a smaller riad, but the rooftop terrace has some tables

    Property response:

    Thank you so much for your feedback. You are highly welcome anytime!

    Riad Batha
    22 January 2025
  • Maxim

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review

    Safe and clean, hospital personnel

    none

    Property response:

    Thank you for your feedback. You are highly welcome anytime.

    Riad Batha
    9 January 2025
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  • Monica

    Reviewed: 1 January 2025 · Stayed in December 2024

    Verified review

    Super clean bathroom and a perfect location within walking distance to the Blue Gate, saving you from getting lost in the Medina and avoiding any hassle. The staff are super nice; they go out of their way to make you feel at home and help you with everything you need.

    My leg got bitten by fleas, but it's not a big deal.

  • Henrique

    Reviewed: 23 December 2024 · Stayed in December 2024

    Verified review

    The room is very nice and it has the bathroom inside, also they had towels. There's a very nice café across the road for breakfast. I'd stay again.

    Whatever you do, don't go into the market area! They'll scam you saying they'll take you to the hostel. Stay at the roundabout, it's right near the roundabout!! Also, the terrace view, at night at least, isn't anything special, but there's wifi there if you need (as well as in the room).

  • Macdonell

    Reviewed: 31 October 2024 · Stayed in October 2024

    Verified review

    We really enjoyed our 4 days in this lovely new Riad which is super comfortable, clean and spacious. The location is perfect - just a few minutes walk from the Blue Gate and there are many cafes and restaurant choices within a 5 minute walk. The staff could not have been more helpful, friendly and responsive to requests and we were even given free breakfast on our final morning, as well as a late checkout which was so helpful as we had an early evening flight out.

    There is nothing to not like.

    Property response:

    Thank you for choosing to stay with us. You are highly welcome.

    Riad Batha
    12 December 2024
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  • Robert

    Reviewed: 28 October 2024 · Stayed in October 2024

    Verified review

    The best place to stay and relax. I liked everything honestly, very clean place and the rooftop is very nice with a very delicious Moroccan breakfast: the staff who work there are helpful and kind. I recommend it because it is really worth it.

    Property response:

    Thank you very much. You are highly welcome anytime.

    Riad Batha
    29 October 2024
  • Shweta

    Reviewed: 24 October 2024 · Stayed in October 2024

    Verified review

    Very helpful and comunicative staff. Location is superb - very close to the madina, plenty of grocery stores and food options downstairs, taxis are available super easily almost at the doorstep. Nice and clean, good wifi.

    --

  • Ariba

    Reviewed: 3 October 2024 · Stayed in September 2024

    Verified review

    Location!!

    Hotel door closes at 11:00h, you have to get the personnel to open the door for you

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