Reviews of Riad Batchisarai
26 Derb El Amer Zkak Ramane, Fes El Bali, 30000 Fès, Morocco

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Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewThe place has been beautifully renovated in the local style by Dominique, the owner, who greeted us and told us about the history of the place. Very kind people, amazing riad, very affordable, great breakfast and useful advices to visit Fes. And, what's more, the location is very convenient !
There's really nothing I didn't like.
Dear Lauren, Many thanks for your review !!! It was a pleasure for us to take care of you. We hope to see you again. Best. Dominique
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewIt is beautiful, well located , brimming with good taste and the owner couldn’t be nicer . Great place
Dear Ana, Thank you very much for your very kind words. We were very pleased to have you at home and hope to see you again. All the best. Dominique
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewGreat place near inner old city Mr Jawed gave perfect support, he is a polite and helpful man Restoration of the riad is perfectly done
Dear Zlotan, Mant thanks for your review ! We were very pleased to have you at home and hope to see you again. All the best. Dominique
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewBeautiful Riad, very comfortable and clean, kind and helfpful host, good breakfast.
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewAmazing property, beautifully decorated in a traditional style. Our room was spacious and quiet at night. The staff was very helpful with suggestions and directions. The riad is located close to Rue Tala’a Kebira and we found our way easily. Wouldn’t hesitate to stay here again!
Thank you very much Helen. It was a pleasure tohave you at home. We hope to see you again. Dominique
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewNice place, clean too. Breakfast was good.
Thank you very much for your review ! Best. Dominique
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewThis Riad is absolutely beautiful! It’s one of the best Riads we stayed in Morocco, very well kept, better than the average standard. We had the best room with lots of windows, spacious. We can tell they are very thoughtful people as they put a large electric radiator in the room and a small fan heater in the bathroom which is life saving if you come visit Fes in spring with chilly weather in the evening, there is also air conditioning, but we didn’t use it. It was cosy and warm. An extra large bed would be better as the room has enough space. There was no duvet for the single bed, only a thick blanket. That’s not a problem as the room is very warm. Delicious breakfast, very freshly squeezed orange juice, all kind of pancakes, cakes, eggs and fruits, of course the Morocco mint tea. Very quiet Riad with good location. Two male staffs are very friendly and professional. Beautiful view from the rooftop terrace. This is definitely a high standard accommodation in Morocco. Highly recommended and would definitely come back to stay again.
Dear Jia, Thank you very much for your review with a lot of details and thank you also for your pictures on Google business, they are very nice ! We have queen size beds in all rooms that's really good ! of course it's possible to put a 200 large but space is also important. I notice we can give a duvet in your case, thanks. We really hope to see you again. Warmly. Dominique
Dear Jia, Thank you very much for your review with a lot of details and thank you also for your pictures on Google business, they are very nice ! We have queen size beds in all rooms that's really good ! of course it's possible to… Show more
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in February 2025
Verified reviewAbove and beyond customer service. We were treated more like fsmily than guests.
Dear Michelle, Thank you very much for your review ! it was a pleasure for us to take care of you. All the team was really pleased to read your comment. We hope to see your friends and family ! All the best. Dominique
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewBeautiful facility.
Dear Saul, Thank you vey much for your review ! 300 meters from the historical heart of the Médina, in a quiet place with an overview on the overall Médina seems to be a nice and exceptionnal place, 10 would be better for this topic. Best. Dominique
Dear Saul, Thank you vey much for your review ! 300 meters from the historical heart of the Médina, in a quiet place with an overview on the overall Médina seems to be a nice and exceptionnal place, 10 would be better for this topic. Best. … Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewAwesome staff, good breakfast, great location- most of the main attractions, restaurants and parking within short walking distance, great view of the city from terrace.
Dear Basanta, Thank you very much for your review ! It was a pleasure to welcome you. Please send us your friends and family !. All the best. Dominique
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in December 2024
Verified reviewThe riad is elegantly decorated, with amazing rooms and great service. Food was amazing and the staff attentive to our need for the whole vacation. The position in the old city was perfect to discover Fez. Highly recommended !
Dear Francesca, Thank you very much for your review. It was a real pleasure to have you at home. We hope to see you again. Kind regards. Dominique
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewThe hospitality was excellent. Jawad welcomed us when we first arrived, spent a lot of time showing us the city and locations around it, and helped us get settled in. Mahmood was also amazing, serving us dinner as requested for the first night and there to help us out in the morning. The Riad was great, the location is optimal, and the views were beautiful. Will definitely come back here.
Nothing
Dear Muhanad, Thank you very much for your review. We are already waiting for welcoming you again. Warmly. Dominique
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewLoved its staff, location, and atmosphere
Dear Kyle, A great thank you for your comment !!! we really all appreciated it. It's our best reward. Thank you. We hope to see you again. Warmly. Dominique
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewBreakfast, staff, beautiful Riad.
Sewage smell from washroom. Only on ground floor family suite. Not in other room on first floor as we booked 2 rooms. Try to avoid ground floor as I think it’s a common problem in Riad.
Dear Syed, Thank you very much for your review. About smelling we checked after your comment and we think may be depends on the flushing because we didn't have this again. We will take special care. Thank you. Best. Dominique
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewI really liked the facility with its beautiful ornaments and general look. The rooms are warm and the beds are very comfy and make you really feel at home. Our room had a heater, which was really welcoming during the cold nights in Fes! It’s really an unique feature, not every Riad offers. Most importantly I was surprised by the warm welcome and service Mahmoud gave us, he really is a friendly and responsible person and made our stay one I will never forget. Looking forward to our next visit!
Dear Jonas, Thank you very much for your review. All the team was very pleased to read it and it was a real pleasure to have you at home. Of course we hope to see you gain with your friends and family. We wish you the best for this new year. Dominique
Dear Jonas, Thank you very much for your review. All the team was very pleased to read it and it was a real pleasure to have you at home. Of course we hope to see you gain with your friends and family. We wish you the best for this new year… Show more
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewVery charmy and beautiful Riad inside the Medina. A very pleasant stay also thanks to the amazing staff, especially Mohammed has been very kind and helpful!
Dear Giulia, Thank you very much for your review. It was a pleasure to take care of you. All the team wish you the best for this new year. KInd regards. Dominique
Reviewed: 7 November 2024 · Stayed in November 2024
Verified reviewthe room is massive, toilet is very huge too. Manager and staff at the riad are very kind and helpful. The rooftop also has a great view of the city
There are flies inside the property. They gave us 5 types of bread and a yoghurt for breakfast, perhaps an egg would be better. The location of the property is 5 mins walk from the main streets of Medina, depends if you would like to stay within the medina or not.
Dear Louise, Thank you very much for your review ! About breakfast, of course we prepare omelette or fried eggs, if we didn't ask I apologize. When I read your message I could understand there is only bread for breakfast :) When you are in the main street you have the activity, the noise, I think it's better not to be in the souk , it's a peacefull place. You forgot to mention that we are close to the historical heart of the Medina only 300 meters and it's the main street, so not so far. I recognize there are many ways to find your way in the Medina. About flies, we have to open the door to let you enter ..... :) I wish you the best and we hope to see you again. Kind regards. Dominique
Dear Louise, Thank you very much for your review ! About breakfast, of course we prepare omelette or fried eggs, if we didn't ask I apologize. When I read your message I could understand there is only bread for breakfast :) When you a… Show more