Opiniones del Riad Argan

Hello, We regret that your stay did not meet your expectations, but your comment does not reflect the reality of our establishment or the experience of the vast majority of our guests, as shown by our many positive reviews. The air conditioning works perfectly, but with outside temperatures reaching 48°C, it is impossible to achieve cooler air than its maximum capacity. A technician even came during your stay to confirm it was functioning properly. Our common areas are reserved for guests; our staff have their own dedicated space on the rooftop for their breaks. The whole team, including our night guard Cissé — whom you met — took great care of you. Regarding cleanliness, we would have appreciated receiving photos of the issues you mention, as is usually the case with the rare dissatisfied guests we receive. The humidity of the Medina can cause some paint damage, but we close every summer for two weeks to refresh and repaint the riad. Finally, the streets outside are part of the authenticity of the Medina and do not reflect the inside of our guesthouse, which most of our visitors find spotless and welcoming. We nevertheless thank you for your breakfast photo and are glad you enjoyed its quality. The Riad Argan Team

Hello, We regret that your stay did not meet your expectations, but your comment does not reflect the reality of our establishment or the experience of the vast majority of our guests, as shown by our many positive reviews. The air condit… Mostrar más

Hello Irene, Thank you for taking the time to share your feedback. We’re glad you enjoyed the setting, but we’re truly sorry to hear that one of our staff members did not meet your expectations. Please rest assured that we take such comments seriously and will take the necessary steps to ensure all our guests are warmly welcomed. As for the kitchen, the restaurant is indeed open every day. However, for traditional dishes like couscous or mechoui, we kindly ask that they be ordered at least 4 hours in advance. All our meals are prepared fresh and made to order, which requires a bit of advance notice for these specialty dishes. We hope to have the pleasure of welcoming you again and providing you with a fully satisfying experience. Warm regards, Team riad Argan

Hello Irene, Thank you for taking the time to share your feedback. We’re glad you enjoyed the setting, but we’re truly sorry to hear that one of our staff members did not meet your expectations. Please rest assured that we take such comm… Mostrar más

Hello Sebastian, Thank you so much for your kind words! 😊 We’re delighted that you appreciated the warm welcome and the helpfulness of our team. Your satisfaction is our greatest reward. We look forward to welcoming you back again soon! Team Riad Argan

Hello Sebastian, Thank you so much for your kind words! 😊 We’re delighted that you appreciated the warm welcome and the helpfulness of our team. Your satisfaction is our greatest reward. We look forward to welcoming you back again soon! T… Mostrar más

Dear Maria, Thank you so much for your kind words! We’re delighted to know that you felt at home and that you appreciated both our friendly and helpful staff, as well as the great location of the riad. It was a real pleasure to welcome you, and we hope to see you again soon in Marrakech! Warm regards, The Riad Argan Team

Dear Maria, Thank you so much for your kind words! We’re delighted to know that you felt at home and that you appreciated both our friendly and helpful staff, as well as the great location of the riad. It was a real pleasure to welcome y… Mostrar más

Dear Amaya, Thank you very much for your feedback. I remember you well as I personally handled your check-in upon arrival. When you made your reservation, you mentioned that your child was a baby. However, to my surprise, I discovered that your child was 13 years old. We had prepared your room with a baby bed as indicated, but we had to remove it and add an extra bed for your 13-year-old daughter. Regarding the tourist tax, when I asked you to pay it for your daughter, you chose to declare her as a baby to avoid paying the additional fee. The next morning, during breakfast, I asked if you had slept well, and you told me that the bedding was perfect and comfortable. All of our rooms are equipped with mattress toppers, and each bathroom has a window for added comfort and ventilation. Therefore, I was quite surprised to read your comments regarding the discomfort of the room and the lack of a window. I assure you that our rooms are well-equipped and meet quality standards. We always strive to provide our guests with an enjoyable experience, and I hope you have good memories of your stay at Riad Argan. Kind regards, Fatima Djawhar Gérante Riad Argan

Dear Amaya, Thank you very much for your feedback. I remember you well as I personally handled your check-in upon arrival. When you made your reservation, you mentioned that your child was a baby. However, to my surprise, I discovered tha… Mostrar más

Hola Juan, ¡Muchísimas gracias por tu maravilloso comentario! Nos alegra saber que disfrutaste de tu estancia, del confort de la habitación, del desayuno y de la acogida de nuestro equipo. Tu satisfacción es nuestra mayor recompensa. Fue un placer recibirte y esperamos poder darte la bienvenida nuevamente en una próxima visita. ¡Hasta pronto! Atentamente,

Hola Juan, ¡Muchísimas gracias por tu maravilloso comentario! Nos alegra saber que disfrutaste de tu estancia, del confort de la habitación, del desayuno y de la acogida de nuestro equipo. Tu satisfacción es nuestra mayor recompensa. Fue … Mostrar más

¡Hola! Valentina, Muchísimas gracias por tu maravilloso comentario. Nos alegra saber que tu primera experiencia en Marruecos fue tan especial y que pudimos contribuir a ello. Estamos encantados de que hayas disfrutado del desayuno, del ambiente y de la atención de nuestro equipo. Tu satisfacción es nuestra mayor recompensa. Esperamos recibirte nuevamente en el futuro para otra experiencia inolvidable. ¡Hasta pronto! Atentamente, Team Riad Argan

¡Hola! Valentina, Muchísimas gracias por tu maravilloso comentario. Nos alegra saber que tu primera experiencia en Marruecos fue tan especial y que pudimos contribuir a ello. Estamos encantados de que hayas disfrutado del desayuno, del a… Mostrar más