Thanks to Omar who always helped us with everything, to the maids, but in reality the breakfast was very poor, the waiters were very kind and attentive but the photos have nothing to do with the place itself, the truth is I didn't like it at all, the infrastructure of the place looked much nicer.

Stayed in March 2025

Lots of construction work around and inside the building, room quality was quite poor and did not look like the photos. Same for top deck

The location was generally pretty great and the staff were also friendly

Stayed in March 2025

Room was outdated. It really needs to be renovated. The restaurant on the top floor is very expensive.

The location is top.

Stayed in January 2025

Mediocre service, food quality, tv in the room not working

Low price

Stayed in October 2024

Poor facelities for 4 star hotel. no cattle, glass cups hair dryer, shower screen in bathrooms. No wifi in rooms even we booked free wifi. To many Ants in Bathrooms.

Location

Stayed in August 2025

There ants in the bathroom, hair on the Bedsheets, no toilet paper or soap. When towels were requested they were grey, dirty and soiled with human faeces. No buffet, just offered egg and cake for breakfast. Bird feathers in the poolside. They lower the price to attract people but there's nothing good. Not even staff to get anything.

This hotel is a scam. They ask for cash and the hotel is disgusting. It doesn't look like the photos they advertised breaching their contract. Mohammed tahir said he would refund my money when I realised how bad it was but he lied! Don't go there i couldn't stay more than one night even though booked 7

Stayed in August 2025

The hotel's Street was very busy all night. It was impossible to sleep. The swimming pool was durty, I could not go. They have said that they had diet restricions meals however they didn't.

The bed was good

Stayed in July 2025

The room they gave me was soo dirty !!! no towels no soap nothing for the shower and wasn’t even the same one i booked , i would never recommend it ‼️

Stayed in July 2025

Depleted. Windows roted.

Location

Stayed in July 2025

Checked in and then checked out 30 mins later because it was filthy. Fly infestation in bathroom and the room smelt of cigarettes

Stayed in March 2025

Terrible Experience – A Complete Disgrace for a "4-Star" Hotel I have never encountered such an appalling excuse for a 4-star hotel in my life. From the moment we arrived, it was clear that this place is a total fraud—misleading advertising, unprofessional staff, filthy rooms, and nonexistent service. Reception & Staff – Rude, Unprofessional, and Indifferent Upon arrival, the receptionist couldn’t even be bothered to pause her conversation with a colleague while checking us in. She handed us keys to a room that was clearly occupied—crumpled bedsheets, used towels on the floor, as if someone had just slept there. When we returned to report this, she LAUGHED in our faces and continued chatting as if we were an inconvenience. The Room – Dirty, Broken, and Neglected The second room they gave us wasn’t much better. The sink was clogged, the bathroom flooded, and the promised iron? Never arrived, despite multiple requests. We waited 20 minutes the next morning just to be ignored again. The in-room phone didn’t work, so we had to go downstairs every time we needed something—which, of course, no one cared to provide. "Facilities" Internet? Works when it feels like it (which is almost never). Heating? Forget it—freezing cold hallways and indifferent staff. Basic maintenance? Nonexistent. Overall – A Complete Scam This hotel is a disgrace to the hospitality industry. The staff is lazy, disrespectful, and utterly unprofessional, the rooms are filthy and poorly maintained, and the so-called "4-star service" is a blatant lie. Save your money—stay anywhere else. This place doesn’t deserve a single guest. DO NOT BOOK HERE UNLESS YOU ENJOY BEING SCAMMED AND IGNORED

Ничего

Stayed in March 2025

I have never experienced such a bad hotel in my time on holiday Hotel is messy and dirty Everything in my room was broken,tap, toilet door lock,service and too noisy

Only the location

Stayed in March 2025

Smoking workers

The location

Stayed in February 2025

Everything, things didn't work, everything was old and out dated. Swimming pool wasn't usable and filthy Morning breakfast look like left over food

The location was the only thing good about the hotel

Stayed in February 2025

Room not clean enough, there is no amenities

Was okay

Stayed in February 2025

Worst hotel I stayed at. The hotel had hammam and massage I wanted actual hammam and massage instead they are running a brothel.

Nothing

Stayed in February 2025

Thats great

Wonderful

Stayed in January 2025

Hotel vetuste, bruit de la circulation intense

Stayed in January 2025

Shower not working or fridge

Stayed in January 2025

Breakfast

It's a good place have recommended it to others

Stayed in November 2024

Nothing told em 5 times toilet dosant work no assistance no help

Stayed in October 2024

Nothing

Worst property

Stayed in September 2024

The staff are scammers who did not treat us well. The breakfast was poor. The room did not live up to our expectations. A hotel that does not even deserve half a star. A bad experience.

Unfortuntly Nothing

Stayed in August 2024

There are no comments available for this review

Stayed in February 2025