Reviews of Pickalbatros Palais Des Roses - Agadir - All Inclusive 5 stars
Chemin des dunes, Founty, 80000 Agadir, Morocco

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified review⸻ I really enjoyed my stay at this hotel. The rooms were clean, the hotel grounds were well-maintained, and the food was delicious with a wide variety of dishes. Each pool had a lifeguard, which was great as my children played there a lot. The security at the hotel was excellent, which made me feel safe as I was traveling alone with two small children. The only thing I would point out is that the animation program was quite weak. If the hotel had a stronger animation/entertainment team, it would truly be priceless! Overall, everyone was very friendly, especially Hayat, the staff member who welcomed me. She was very kind and pleasant, explained everything clearly, was patient with the children, and even helped me arrange a taxi.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation. Clean
Food. Behaviour of some staff.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe property was fabulous and the staff couldn’t do enough for you.
N/A
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewPickalbatros Palais Des Roses – A Five-Star Family Paradise!!! From the moment we arrived at the hotel resort, it was clear we were in for a treat! This five-star gem exceeded our expectations in every way, making our stay memorable and enjoyable. The hospitality was truly exceptional. Every staff member we encountered, from the reception desk to the restaurant servers, greeted us with warm smiles and genuine kindness. The reception staff and manager went above and beyond to ensure we felt welcome, providing us with all the information we needed to settle in and enjoy our stay as well as an amazing family suite. Thank you to Ilham, Hicham & Ikram for providing such amazing service that we decided to extend our trip by an extra day!! The rooms were spacious, beautifully decorated, and equipped with all the modern amenities you could ask for. We loved having a cozy place to unwind after a fun-filled day. Pool and Kids' Slides Now, let’s talk about the highlight of the hotel, the pool area! The impressive pool was the perfect size for families, and the kids' slides were a smashing hit with our little ones. They spent hours sliding and splashing, giggling the whole time. We felt completely at ease knowing they were entertained in such a safe and vibrant environment. The pool is split into 3 and has a quieter area for adults to enjoy. Dining Experience The all-inclusive meal options were fantastic! Each day brought a new culinary adventure, with a wide variety of delicious choices. From hearty breakfasts to scrumptious dinners, everything was well-prepared and flavorful. The different restaurants had wide range of variety and exquisite taste. Overall, our stay at Pickalbatros was nothing short of amazing. The combination of outstanding hospitality, fun amenities, and delightful dining made it a perfect vacation spot for families. We left with fond memories and can’t wait to return in the future!
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Dear Ramsha, Thank you so much for your amazing and detailed review of your recent stay with us at Pickalbatros Palais Des Roses. We are truly delighted to know that we exceeded your expectations and that every aspect of your holiday was memorable from the warm hospitality and spacious family suite to the pool, kids’ slides, and the variety of dining experiences. Your kind words about our team, especially Ilham, Hicham, and Ikram, mean a lot to us. We will be sure to share your compliments with them, as they will be thrilled to know they contributed to making your stay so special that you even extended your trip. It is wonderful to hear that both you and your little ones enjoyed the fun and safe environment of our pool areas, as well as the relaxing spaces for adults. We are also happy that our diverse culinary options added to the enjoyment of your family holiday. We sincerely look forward to welcoming you and your family back for another unforgettable experience very soon! Warm regards, Team Guest Relations
Dear Ramsha, Thank you so much for your amazing and detailed review of your recent stay with us at Pickalbatros Palais Des Roses. We are truly delighted to know that we exceeded your expectations and that every aspect of your holiday was m… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe hotel was beautiful. The rooms were clean and everything around the hotel was being cleaned continuously. The restaurant Culina in the hotel has a good variety of dishes. If you are travelling with your family this place is definitely worth the money and you will have all you need at the hotel.
Nothing
Thank you for your wonderful review. We’re delighted to know you enjoyed our clean rooms, facilities, and the variety at Culina restaurant. It’s a pleasure to hear that your family had everything needed for a great stay, and we look forward to welcoming you again soon. Best regards,
Thank you for your wonderful review. We’re delighted to know you enjoyed our clean rooms, facilities, and the variety at Culina restaurant. It’s a pleasure to hear that your family had everything needed for a great stay, and we look forward… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe hotel is recently renovated and overall our stay was very enjoyable. Staff were excellent – especially Ikram at the front desk, who was extremely helpful with everything, and Ismail, who assisted with arranging transportation. The food was amazing, with 4 open-buffet restaurants to choose from. The Blue restaurant offers seafood (reservation required). Alcohol was included in our package – the beer and white wine were good. Plenty of pools, enjoyable to use. The hotel is close to the beach, and the wavy sea is great for surfing. Gym was very good, fully equipped with Technogym machines.
Some alcoholic beverages were not well-known brands. Pools are new but small tiles are already coming off, and some edges can be sharp – I recommend pool shoes for kids. The beach is public, not private to the hotel.
Thank you for your kind feedback. We are glad you enjoyed our renovated facilities, restaurants, gym, and especially the service from Ikram and Ismail. Your comments regarding the pool tiles, beverage selection, and beach information are well noted and will help us improve. We look forward to welcoming you again soon. Best regards,
Thank you for your kind feedback. We are glad you enjoyed our renovated facilities, restaurants, gym, and especially the service from Ikram and Ismail. Your comments regarding the pool tiles, beverage selection, and beach information are we… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBig thanks to Hicham, Ikram, and Mourad for making our stay so nice. And an extra shout-out to Ismail for going above and beyond! You really made us feel at home. We’ll definitely be back 🙌
Thank you so much for your lovely words! Hicham, Ikram, Mourad, and Ismail will be thrilled to hear your praise. We’re delighted you felt at home with us and can’t wait to welcome you back soon! 🙌 Warm regards,
Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewOverall nice hotel
Cleanliness of room was not great found orange soda bottle under mattress as soon as I walked in.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWe stayed for two nights with our young children and had an excellent experience. The rooms were spotless, the interior beautifully designed, and the food was absolutely outstanding – everything fresh, clean, and with plenty of choice. Mr. Morad gave us a very warm welcome; such a gentleman and truly friendly. Thank you for this wonderful stay – we will definitely be visiting again next time.
Thank you so much for your lovely review. We are delighted to hear that you and your family had an excellent stay, enjoyed the comfort of our rooms, the design, and the variety of fresh meals. Your kind words for Mr. Morad will be shared with him, and we’re sure he will be very touched by your appreciation. We look forward to welcoming you again on your next visit for another wonderful experience. Warm regards,
Thank you so much for your lovely review. We are delighted to hear that you and your family had an excellent stay, enjoyed the comfort of our rooms, the design, and the variety of fresh meals. Your kind words for Mr. Morad will be shared wi… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything was great. Staff were very helpful. Especially Esmaeil in the towel counter always had a smile on his face and willing to go extra for our comfort.
Thank you for your wonderful feedback. We are delighted to know you had a great stay and found our staff helpful. Your kind words about Esmaeil will be happily shared with him — he will be very pleased to know his efforts made your stay more comfortable. We look forward to welcoming you back soon. Warm regards,
Thank you for your wonderful feedback. We are delighted to know you had a great stay and found our staff helpful. Your kind words about Esmaeil will be happily shared with him — he will be very pleased to know his efforts made your stay mor… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewThe manager morad was very helpful in all this trip.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewNice staff
The food How long it takes to get something when you request something The smell of the drain when you stay on low ground The same food everyday
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe staff, the proximity, the property, food Big thanks to M Mourad the looby manager
Thank you very much for your kind words about our staff, property, food, and convenient location. We are especially delighted to read your recognition of Mr. Mourad, our Lobby Manager – your appreciation will be proudly shared with him and the team. We look forward to welcoming you back for another enjoyable stay.
Thank you very much for your kind words about our staff, property, food, and convenient location. We are especially delighted to read your recognition of Mr. Mourad, our Lobby Manager – your appreciation will be proudly shared with him and … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe staff in the dining hall,the cleaners, the chefs, the pool guards. The level of cleanliness was perfect. The food was awesome. The singers Lotfi Abdelatif and Abdlkabir sang melodious songs for us.
The WiFi speed was sickening. If you didn’t come out early, you wouldn’t have chairs beside the pool but I was helped by a pool guard on a very busy day. He managed to get four chairs for us. I booked for five adults and we were given one king size bed that my daughters shared in one room. We were given two double beds in the other room with a spare folding bed which was not very wide and very uncomfortable. Just to inform you here that the two double beds they gave us were not the 4/6 size that we have in UK and Ireland. They are very narrow and cannot accommodate two people. My autistic son was in the same room with me and my husband. We gave him one bed and me and my husband slept on the small bed taking turns. It was very very uncomfortable and that was very frustrating. I asked the manager but he simply refused that he couldn’t move us into another room. I had paid almost €6000 for five people for 7 nights and not to get a proper bed and proper sleep on a holiday is very unfair. My 21 year old son is non verbal and autistic and I was really looking forward to this holiday in order to relax as I have a very challenging life. The days when I was sleeping on the small bed, I was awake all night and would only sleep for half an hour or so as I would be very tired.
Dear Humeera, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. While we are truly pleased to hear that your daughters and son enjoyed their holiday, and that you appreciated our cleanliness, dining experience, entertainment, and the dedication of our staff, we are very sorry to learn about the discomfort you and your husband experienced with the bedding and sleeping arrangements. We sincerely regret that we were unable to meet your expectations regarding the room setup and beds. We understand how important proper rest is, especially during a much-anticipated holiday, and we are truly sorry for the frustration and fatigue this caused you. Your comments have been carefully noted and will be shared with our management team to review our current bedding standards and room allocation process. We also take note of your remarks concerning the WiFi connection and pool seating availability. Your experience helps us identify areas where we can improve, and we will ensure these concerns are addressed with our team. Once again, we thank you for your valuable feedback. We genuinely hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and relaxing stay. Warm regards, Team Guest Relation
Dear Humeera, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. While we are truly pleased to hear that your daughters and son enjoyed their holiday, and that you appreciated our cleanliness, … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery clean, the friendliness of the staff, food stations, room, view from room, mint tea and bar, pool, jacuzzi and waterslides, animation and events, scenery.
Little toilet paper available, slowness of baggage return upon arrival, some minor leakages from bathroom pipes
Thank you for your kind comments about the cleanliness, our staff, facilities, and overall experience. We also appreciate your constructive feedback regarding the bathroom and service points, which will help us improve. We hope to welcome you back again soon.
Thank you for your kind comments about the cleanliness, our staff, facilities, and overall experience. We also appreciate your constructive feedback regarding the bathroom and service points, which will help us improve. We hope to welcome y… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewWe had electricity cut couple of times with running water issue. Not able to even use the washroom for few hours. It is a beach front hotel but with no private beach making it less attractive for peaceful days on the beach
The food was amazing. Excellent choices and varieties . Good animation for the kids. The rooms were renovated and clean.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewSpecial thanks to youssef from the room staff a helpful gentleman
Thank you for your kind words. We’re delighted you enjoyed your stay and will be sure to share your special thanks with Youssef from our room staff. We look forward to welcoming you again soon.