There is shortage in the room service Take time if u ask something Also the room in my room was not working so if I want something I will go down myself

The style of Morocco building is amazing Breakfast very nice and food was traditional the staff in restaurant are very friendly

Stayed in August 2025

Nothing, all good.

Very nice and cosy place. Beautiful views from the restaurant above and very welcoming staffs. Very happy with our stay and will be back again 👍

Stayed in July 2025

airco's filter is very dirty

Rooftop is stunning

Stayed in May 2025

Little shortage

Reflecting great history of Fez

Stayed in May 2025

Nothing could have been improved it was perfect from start to finish.

Such a beautiful hotel, 5 star experience all the staff were amazing from the porters, reception staff, waiters and a special mention for Amina the cleaner who made me feel so at home and welcome. Super clean, super beautiful and a great place to rest after the craziness of the medina. Would recommend 100 percent.

Stayed in April 2025

Location and breakfast, as well as the views from the roof terrace.

Stayed in February 2025

Very nice hotel with a superb view of the Medina.

Stayed in March 2025

The shower doesn't have curtain to prevent water from spilling into the bathroom.

The breakfast serves authentic Moroccan food.

Stayed in December 2024

N/A

Very traditional and beautiful property. An amazing experience!

Stayed in November 2024

The breakfast was very good and the restaurant and view so beautiful and comfortable, but the service could be faster/ more organized.

Great location, beautiful property with lots of cozy corners and excellent roof top terraces with panoramic views. Excellent facilities at the hotel, interior design is beautiful, staff very helpful. This is not my first stay here and will stay again next time.

Stayed in September 2024

A unique and traditional hotel with great city views from the roof top and great live music during dinner. Staff is great and an exceptional breakfast served. Got it for a good price too.

Stayed in October 2024

This is a beautiful spacious riad on the edge of the medina. This meant we could navigate our way around the maze of streets by following the Place R’cif signs. The staff are all wonderful and the view from the rooftop terraces is just stunning!

Stayed in October 2024

The decor is beautiful and the staff is amazing!

Stayed in May 2024

It will be wonderful when they open their own spa. Also we were a little surprised that this type of hotel doesn’t serve wine or beer.

The historic building itself. The staff The location All perfect!

Stayed in May 2024

Restaurant was a very nice setting and the food was tasty, but unfortunately my wife was very sick due to the salad

Very authentic and luxurious feel

Stayed in May 2024

Some of the staff, particularly in the rooftop restaurant, were quite aggressive and made us feel like we were intruding despite our simple requests.

The hotel was beautiful with an amazing view over the Medina. The rooms were unique and authentic to Morocco. The driver Zacharia was lovely and always made us feel well looked after, going out of his way to assist us where possible.

Stayed in April 2024

The variety of food in the breakfast and dinner is limited. The flavour of the food is OK but not something special. We had better tajines and brochetes in Morocco and especially the price/value ratio for the food is low.

Very beautiful property in a very good location. The staff is eager to help and is very friendly. The room is beautifully decorated and the size is good for a few days. Special thanks to Abdoul and Bouchra for their service and support during the stay. Also many thanks to the cleaning lady (forgot the name) for the very good cleaning and the supply of excellent pastries! The sunsets from the terrace are lovely and the overall view of the Medina is also impressive.

Stayed in April 2024

Good hotel, nice staff

Stayed in February 2024

None about the hotel! Just the public car park is a bit further if you drive, but it is like that in Fez medina. Overall public car park was safe.

The warm welcome from the staffs, the location of the hotel was perfect, just at the entrance of the medina. Very close to the mainroad, 3 mins walk from the drop off point by the mainroad. The hotel contacted us and sent a porter. Very good communication from the beginning so we had no difficulties to find the hotel exact location. Smooth check in and check out and very attentive staffs. We really feel like home. The breakfast was delicious. We requested omelette, since we had eaten boiled eggs for weeks. The staffs made for us. Pleasant. The view and the ambiance from the restaurant was perfect! The rooms was nicely decorate, comfortable, and amazingly clean. We had two rooms across each other with the living room in between. Pleasant stay! Also we had a nice quick tour in the medina arranged by the hotel. A good choice to stay in Fez, if you want to get around medina.

Stayed in February 2024

The excellent view is the main selling point of this hotel. The grand lobby and ornately decorated rooms felt true to Moroccan royalty. We enjoyed the stay very much.

Stayed in February 2024

Nothing

Everything

Stayed in December 2023

Helpful stuff, always made sure we as two girls were getting the right transfer to the group tour, guided us to meeting point, made sure we are happy about everything. Really exceptional service and care about the guests.

Stayed in January 2024

The bed was laid out with roses & the room, really appreciate the gesture. Very thankful for the kind service.

Stayed in December 2023

It was a bit of a sewer smell in the room. Also amount of mosques around means that you will wake up early.

This place has one of the best terrace with view over the whole Medina. Very rich traditional breakfast. Good personal. Good place to live if you selected Medina as the base.

Stayed in October 2023