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Reviews of Mercure Quemado Al-Hoceima Resort 4 stars

Place Mohammed VI, 32000 Al Hoceima, Morocco

#105 of 105 hotels in Al Hoceima

Guests' Choice

Review score

Based on 210 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    8.9

  • Facilities

    6.6

  • Staff

    8.0

  • Value for money

    6.5

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 15 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Suite Ocean Front with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The beach is unvaded by umbrellas and chairs mafia. From end to end. You have to sit way back if you want to use your stuff. Imagine if you have kids and you want to keep an eye on them

    Stayed in July 2025

  • Reviewed: 5 August 2025

    8.0
    We had a wonderful stay — perfect location, beautiful sea views, lively atmosphere, and great overall experience.
    • Leisure trip
    • Group
    • Standard Twin Room Ocean front with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It seems the hotel was quite busy, which affected the maintenance of certain facilities such as the elevator and the in-room safes — but nothing that significantly impacted the overall experience.

    Exceptional location right on the seafront, with all rooms offering stunning sea views and spacious terraces. The evening entertainment is lively and well-organized. Just a short walk from the vibrant city center, especially lively during summer nights. The hotel sits directly on the beach, with exclusive access to a private shoreline — widely considered the best beach in Al Hoceima, particularly for its soft, high-quality sand.

    Stayed in August 2025

  • Reviewed: 13 July 2025

    7.0
    A Decent Stay with Room for Improvement
    • Leisure trip
    • Couple
    • Standard Double Room Sea Front with Balcony
    • Stayed 2 nights

    The property is in need of renovation. We were initially given two twin beds pushed together rather than a proper king or queen bed. This arrangement was problematic as the beds would separate throughout the night, requiring us to constantly push them back together. The elevators are outdated and frustratingly slow - expect to wait about 10 seconds after reaching your floor before the doors actually open. We also noticed housekeeping staff cleaning doors and walls with vinegar, which left an uncomfortable smell lingering in the hallways.

    The hotel's location is absolutely outstanding - this is undoubtedly its strongest selling point. You couldn't ask for a better position in the area. The staff were genuinely friendly and accommodating throughout our stay, which made the experience more pleasant.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room Sea Front with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Everything was good.

    Stayed in July 2025

  • Reviewed: 28 June 2025

    8.0
    Stunning Sea View and Great Service with Minor Issues
    • Leisure trip
    • Couple
    • Standard Double Room Sea Front with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are only two elevators serving all floors from -1 to the 6th, and one of them malfunctioned a few times — once we even got stuck inside, and another time it wouldn't go up. The third elevator, dedicated to the parking area, and the parking itself had a strong unpleasant smell due to humidity. The buffet was also disappointing: very basic, lacking variety, and definitely not worth the price per person. In the room, I would have appreciated the presence of a bidet shower in the toilet. The balcony was shared with the neighboring room without any separation, which affected our sense of privacy. Also, the balcony needed cleaning, and the chairs placed outside were a bit dirty.

    The staff was friendly and professional, always ready to assist. The room was spacious, with a large balcony offering a breathtaking sea view that made our stay truly relaxing. The hotel also provides sun loungers for guests, which is a great bonus for those looking to enjoy the seaside comfortably. Another advantage is the underground parking with elevator access directly to the ground floor, which made coming and going very convenient.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    8.0
    Relaxing Getaway with Stunning Views
    • Leisure trip
    • Solo traveller
    • Superior King Room with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    If I had to mention a downside, it would be the limited dinner menu. The selection was quite small and relatively expensive, which led me to dine out in the city almost every evening. While this wasn’t a major issue – especially since evenings are great for exploring the city – I believe the hotel could benefit from expanding its dinner options. As a suggestion, a wider variety of dishes, especially more seafood options, would be a great improvement. Given the hotel’s proximity to the harbor, arranging fresh fish deliveries could be a unique and appealing addition to the dining experience.

    I stayed at this hotel for a week to relax and unwind, and overall, it was a wonderful experience. The location is perfect, offering stunning views of the sea and the harbor. My room was comfortable and clean, with the same beautiful view – a great place to wake up each morning. The breakfast was a highlight of the stay: traditional, varied, and delicious. I highly recommend including it in your booking. The nearby beach is, in my opinion, one of the best in Morocco – clean, with crystal-clear water, ideal for swimming and relaxing. The hotel staff were kind and helpful throughout my stay, always willing to assist with any questions or requests. Their hospitality contributed significantly to the positive atmosphere. All in all, this is a hotel I would gladly return to. A peaceful and scenic location, excellent service, and an unforgettable stay.

    Stayed in June 2025

  • Reviewed: 25 May 2025

    8.0
    Nice hotel well located
    • Leisure trip
    • Couple
    • Standard Double Room Sea Front with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Some troubles due to maintenance tasks

    Personal very helpful Nice view from balcony

    Stayed in April 2025

  • Reviewed: 28 January 2025

    8.0
    tip top
    • Leisure trip
    • Solo traveller
    • Standard Double Room Sea Front with Balcony
    • Stayed 1 night

    Beautiful hotel directly at the beach. The views from the rooms are stunning. The staff was polite and the breakfast buffet was good. There is a secured parking garage below the hotel.

    Stayed in December 2024

  • Reviewed: 7 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room Ocean front with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Didnt like the women that clean the chambres was in my chambre and she used her card to entre my chambre without me giving her permission to do that

    Like it the place

    Stayed in September 2024

  • Reviewed: 25 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    There was no Wifi, and we could not use the TV for our whole stay. The AC gave a faint a scent of sewers if used too much.

    The reception staff and the cleaning ladies were extremely nice and were so friendly as well as very reliable. The security guys were awesome as well.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Needs more effort
    • Leisure trip
    • Family with young children
    • Standard Double Room Sea Front with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No TV channels duo to a glitch or problem in internet plus some electrical issues, i can't imagine a loss of electricity power 3 times in one day in a 4 stars hotel

    It's clean and a panoramic view

    Stayed in August 2024

  • Reviewed: 4 August 2024

    6.0
    It’s ok better to rent your own apartment
    • Leisure trip
    • Couple
    • Standard Double Room Sea Front with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The air conditioning was horrible and was too hot it’s set to26c. There is no coffee no tea nor pot heater in the room to make coffee or tea. Food is ridiculously expensive and juices ,

    Near the beach

    Stayed in August 2024

  • Reviewed: 9 May 2024

    6.0
    Good location, ok facilities, creepy balcony
    • Leisure trip
    • People with friends
    • Standard Twin Room Ocean front with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Water was 40dh. they didn’t have more towels when asked. The balcony is shared with other guests which was creepy.

    Good location

    Stayed in May 2024

  • Reviewed: 5 January 2024

    8.0
    Excellent location, great staff team. Maintenance need bit of an upgrade
    • Leisure trip
    • Couple
    • Superior King Room with Ocean View
    • Stayed 1 night

    Nothing significant, however the facility looks bit under maintained although it had tried to put best effort by having modern furniture's and fixtures. Lift had problem while coming down as the lobby button was malfunctioning, so we had to visit -1 and climb up the stairs. Good walking though.

    We went during off season, so only very few guests. In-spite of this, the hotel managed to provide good food. Location is just amazing. Staff were very helpful and courteous.

    Stayed in December 2023

  • Reviewed: 29 September 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Twin Room Ocean front with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The breakfast could be better

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room Sea Front with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Beach being colonised by chairs and parasol renters

    Location

    Stayed in September 2023

  • Reviewed: 6 September 2023

    8.0
    Our stay was amazing the view is incredible I’ll stay here again.
    • Leisure trip
    • Couple
    • Standard Double Room Sea Front with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Pool

    Location

    Stayed in August 2023

  • Reviewed: 5 September 2023

    7.0
    Location to the beach was great.
    • Leisure trip
    • Family with young children
    • Deluxe Double Suite Ocean Front with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Our rooms were not ready when we arrived. Also, the commode and shower were in two different rooms. In all of my extensive travels, I have never seen this in any other hotel.

    The breakfast menu was great and extensive. The location was great

    Stayed in September 2023

  • Reviewed: 20 August 2023

    7.0
    Perfect staff especially people that work at the reception and parkin
    • Leisure trip
    • Family with young children
    • Standard Twin Room Ocean front with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The staff are so kind all of them.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    7.0
    Very good place and it could be even better if people working in/out the hotel were professional.
    • Leisure trip
    • Group
    • Standard Twin Room Ocean front with Balcony
    • Stayed 1 night

    Some staff at the reception were not very professional (showing their dissatisfaction from job conditions). The light seperation between room balconies is not sufficient, leading to less privacy with neighbors. The bar and nightclub are poorly animated.

    Wonderful and amazing view. Vicinity to the beach. Good car parking. The building architecture is very beautiful.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    Hotel Mercure Quemado has a beautiful ocean scenery from the hotel room balconies. Large rooms, comfortable beds, powerf
    • Leisure trip
    • Family with young children
    • Standard Double Room Sea Front with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Expensive lunch in restaurant, especially water bottles.

    Location, view of the ocean from the room terrace, comfortable beds, large rooms, powerful showers, breakfast. Friendly staff.

    Stayed in August 2023

  • Reviewed: 16 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room Sea Front with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The view

    Stayed in July 2023

  • Reviewed: 13 July 2023

    6.0
    Very disappointing given the price we paid
    • Leisure trip
    • Couple
    • Standard Double Room Sea Front with Balcony
    • Stayed 2 nights

    Mouldy bathroom. The pool was closed and looked like it had not operated for a while. No water provided in the room. You could get water from the restaurant but you had to go down and get it. Room service was tedious, 1 call answered out of a dozen, follow up with reception resulted in same outcome, the line rings out. QR code in the room for menu didn't work, the one for the bar did! Service was patchy, there was a lot of staff standing around in the restaurant who didn't appear to know what they were doing (there was one guy who was excellent). Friendly but need training and investment in communication by the manager.

    The rooms were comfortable. Staff were friendly.

    Stayed in June 2023

  • Reviewed: 10 July 2023

    8.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Only downside was the lift for the apartment complex was out of order and with the baby that was a bit of a challenge.

    Facilities were great and location of the hotel was ideal for the beach. The pool was family friendly even a separate small pool for toddlers. The two bedroom apartment was very spacious and the staff were great including the security and cleaning teams bravo will stay there again 👍

    Stayed in July 2023

Showing 1 – 25

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