7.2

Reviews of Hotel Mauritania

2 Rue Almohades, Old Medina, 90000 Tangier, Morocco

  • Soukaina

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    The staff were lovely and the facilities were clean

    There's way too much noise near the hotel, it's understandable since it's located right above cafe central and is in the middle of the Old Medina but to anyone considering booking please bear in mind that it might be difficult to get a decent night of sleep

    Property response:

    Thank you for your kind words about our team and the cleanliness of our facilities — we truly appreciate it. As you mentioned, our central location in the heart of the old medina, right above the Grand Café Central, offers unique access to the city's vibrant atmosphere. However, we understand that it may come with some noise. We also recommend guests who are sensitive to noise to let us know in advance, so we can do our best to assign a quieter room whenever possible. We hope to have the pleasure of welcoming you back in the future!

    Thank you for your kind words about our team and the cleanliness of our facilities — we truly appreciate it. As you mentioned, our central location in the heart of the old medina, right above the Grand Café Central, offers unique access to … Show more

    Hotel Mauritania
    2 September 2025
  • Perfumeheritage

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The only good thing about Hotel Mauritania is its central location and the nearby beach, which is nice.

    The location of Hotel Mauritania is great — it’s right in the heart of Tangier and close to many attractions. However, our overall experience was very disappointing. We stayed during the summer, and it was extremely hot. Unfortunately, the hotel has no air conditioning or even fans in the rooms. It was impossible to sleep because of the heat. On top of that, the noise from outside continued all night — people talking loudly in the street made it even harder to rest. The hotel also lacks basic amenities. They provided very limited shampoo and soap, and there was no lift/elevator, which was very inconvenient, especially if you have heavy luggage or mobility issues. Sadly, we didn’t get any proper sleep during our stay, and we expected more comfort for the price. I would not recommend this hotel, especially during the summer months.

    Property response:

    Thank you for sharing your feedback. We’re pleased to hear that you appreciated our central location in the heart of Tangier and the proximity to the beach. We’re sorry to hear that certain aspects of your visit did not meet your expectations. However, we would like to kindly note that, as clearly stated at the time of booking, our hotel does not include air conditioning, fans, or an elevator among its facilities. Regarding luggage or any other needs, our reception team is available 24/7 and always ready to assist. We encourage guests to reach out to us during their stay so we can help resolve any issues promptly and make their experience as comfortable as possible. As for the noise you mentioned, it is true that being located in the very center of the city means there is more activity in the surrounding area, especially during the summer months. While this can sometimes result in a livelier atmosphere, it is also what gives our hotel its unique charm and direct access to the vibrant life of Tangier. Warm regards, Hotel Mauritania

    Thank you for sharing your feedback. We’re pleased to hear that you appreciated our central location in the heart of Tangier and the proximity to the beach. We’re sorry to hear that certain aspects of your visit did not meet your expectatio… Show more

    Hotel Mauritania
    29 August 2025
  • Ralisitka

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The hotel had a good location in terms that you can easy to walk around and to many sight seeing places. The staff was very friendly. The room overall seemed clean.

    Although the hotel had a nice location, it is situated in the middle of the medina and it was very loud, so sleeping at night wasn't amazing. The wifi did not work at all for us. They don't have their own parking, so you can't get there by car, but there are lots of paid parking around. So you could park and walk to the hotel. The rooms were overall clean, but still gave you the feeling that its dirty. The window curtains were torn. Overall you get what you are paying for (low rate, don't expect too much).

    Property response:

    Thank you for sharing your feedback. We're pleased to hear that you appreciated our central location, friendly staff, and overall cleanliness. As the hotel is located in the heart of the medina — a vibrant, pedestrian-only area — it offers easy access to many attractions, but this central location can also mean some noise. Please note that while the hotel is not accessible by car, there are several secure private parking areas just a short walk away. We also appreciate your comments and will use your input to help us improve. Best regards, Hotel Mauritania

    Thank you for sharing your feedback. We're pleased to hear that you appreciated our central location, friendly staff, and overall cleanliness. As the hotel is located in the heart of the medina — a vibrant, pedestrian-only area — it off… Show more

    Hotel Mauritania
    25 August 2025
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  • Pablo

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    WiFi was decent and the roof top had really nice views

    No air con, nor even a fan in a very hot environment, extremely noisy either from the building itself or coming from the street. Staff doesn’t even speak English, communication rendering really difficult

    Property response:

    Thank you for sharing your feedback. We are glad you appreciated the WiFi and the rooftop views. Please note that air conditioning and fans are not part of our hotel’s amenities, as clearly indicated on our Booking page. Regarding the noise, due to our central location, some city sounds are inevitable. We understand that this may be inconvenient, but living in a vibrant city environment means balancing accessibility with some noise. We appreciate your comments and hope to welcome you again in better conditions. Kind regards, Hotel Mauritania

    Thank you for sharing your feedback. We are glad you appreciated the WiFi and the rooftop views. Please note that air conditioning and fans are not part of our hotel’s amenities, as clearly indicated on our Booking page. Regarding the noise… Show more

    Hotel Mauritania
    23 August 2025
  • Elmtouni

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Warsame

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Belinda

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    服务The service was really good, but the infrastructure was too poor. In the old town, it's understandable that there's no elevator, but there was no air conditioning, bathroom exhaust fan, or mosquito screen. When you were hot and wanted to open the window to get some fresh air, mosquitoes, bugs, and outside noise would come in. But if you closed the window, it would be very stuffy. However, the service staff were really nice, which is why I stayed here for two nights. But I probably won't stay here again when I come to Tangier in the future.

    基础设施

    Property response:

    Thank you for sharing your feedback. We’re very happy to hear that you appreciated the service provided by our team — your kind words are truly appreciated. Regarding the points you mentioned, we would like to clarify that air conditioning and fans are not part of the room amenities, as clearly stated on our Booking.com page. We understand that this may have caused some discomfort during your stay, and we’re sorry to hear that the experience did not fully meet your expectations. We thank you again for your visit and wish you all the best in your future travels. We hope to welcome you again in better conditions. Kind regards, Hotel Mauritania

    Thank you for sharing your feedback. We’re very happy to hear that you appreciated the service provided by our team — your kind words are truly appreciated. Regarding the points you mentioned, we would like to clarify that air conditioning … Show more

    Hotel Mauritania
    15 August 2025
  • Andrei

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    People Localization

    No towels Not working Wifi No AC (gets very hot in the summer) Very noisy (could not fall asleep until 4 am because of the street noise) Room in bad estate No cleaning eve tho we asked for it

    Property response:

    Thank you for taking the time to share your feedback. We're sorry to hear that your stay did not meet your expectations. Please note that air conditioning is not listed among the amenities provided by our hotel, as clearly indicated on our hotel page. As for the Wi-Fi, it is working properly; the issue may have been related to your device or a temporary technical problem. Our central location in the heart of Tangier is one of our key advantages, offering easy access to the city's main attractions. However, it can sometimes result in a higher level of street noise, especially during the busy summer months. We appreciate your comments and will do our best to improve our guest experience. Please feel free to contact us directly during any future stays so we can better assist you. Best regards, Hotel Mauritania

    Thank you for taking the time to share your feedback. We're sorry to hear that your stay did not meet your expectations. Please note that air conditioning is not listed among the amenities provided by our hotel, as clearly indicated on … Show more

    Hotel Mauritania
    12 August 2025
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  • Alberto

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Samaoui

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review
  • Alberto

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    Ilyass and Mounis were super friendly and helpful! I recommend this hotel!

    Property response:

    Thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay with us and that our team made a positive impact through their friendliness and dedication. Your recommendation is sincerely appreciated by our entire team. It was a pleasure having you as our guest, and we look forward to the opportunity of welcoming you back in the future. Warm regards, Hotel Mauritania

    Thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay with us and that our team made a positive impact through their friendliness and dedication. Your recommendation is sincerely appreciated by our en… Show more

    Hotel Mauritania
    4 August 2025
  • 3.0 Poor
    Makhfi

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    The place is very close to the old city The windows has an old city view (if you like watching people looking from the windows)

    - the recipient ask for extra tax (i dont know why) - parking is a nightmare there, if you have a lot of packages its a problem - crowded if you used to sleep in calm places you will face a problem .

    Property response:

    Thank you for taking the time to share your feedback. We’re glad you enjoyed our central location and the views of the old town from the windows. Regarding the additional charge you mentioned, please note that it is the tourist tax mandated by the Moroccan government, which is 5 MAD per person, per night. This tax is not included in the amount paid through Booking.com and is collected upon arrival. As for parking, while our hotel is located in the city center, a private parking facility is available nearby, and our team is always happy to assist with directions or parking arrangements. Lastly, we understand that our central location may come with some city noise, which can be a consideration for light sleepers. However, this also means our guests enjoy close access to the main attractions and vibrant atmosphere of the city. We truly appreciate your visit and hope to welcome you again in the future. Warm regards, Hotel Mauritania

    Thank you for taking the time to share your feedback. We’re glad you enjoyed our central location and the views of the old town from the windows. Regarding the additional charge you mentioned, please note that it is the tourist tax mandated… Show more

    Hotel Mauritania
    4 August 2025
  • Inerhmi

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
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  • Nathalia

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    The receptionist was polite and helped us with our bags.

    We had to look for another place at 2am because the room was dirty, extremely hot and BED BUGS on the bed and walls. We were willing to stay but bed bugs are a deal breaker. The receptionist was apologetic but didn’t offer a refund.

    Property response:

    Thank you for your feedback. We’re pleased to hear that our team was helpful and we sincerely apologize for the inconvenience you experienced during your stay. The issue you mentioned was taken very seriously and has since been resolved. Your comments help us improve, and we hope to have the opportunity to welcome you again in better conditions. Kind regards,

    Thank you for your feedback. We’re pleased to hear that our team was helpful and we sincerely apologize for the inconvenience you experienced during your stay. The issue you mentioned was taken very seriously and has since been resolved. Yo… Show more

    Hotel Mauritania
    1 August 2025
  • Caterina

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review

    I love this hotel. One of my favourite spots ever.

    Nothing really. I love the place.

    Property response:

    Thank you so much for your lovely words dear Caterina! We're honored to be one of your favorite places and can't wait to welcome you back!

    Hotel Mauritania
    28 July 2025
  • Marwan

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • Aqil

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
    Property response:

    Thank you very much for your kind words! We’re glad you enjoyed the location and appreciated our hospitality. We hope to welcome you again soon!

    Hotel Mauritania
    23 July 2025
  • Ibtissam

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review
  • 3.0 Poor
    Youssef

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    The city is nice to visit

    The hotel wasn't worth the price .small rooms we didn't get to sleep because of the noise

    Property response:

    Thank you for your feedback. We are sorry that some aspects of your stay did not meet your expectations. However, since you enjoyed the city, you likely appreciated our central location. Being in the heart of downtown can sometimes cause a bit of noise, which is part of the authentic experience and vibrant atmosphere of Tangier. Best regards, Hotel Mauritania

    Thank you for your feedback. We are sorry that some aspects of your stay did not meet your expectations. However, since you enjoyed the city, you likely appreciated our central location. Being in the heart of downtown can sometimes cause a … Show more

    Hotel Mauritania
    22 July 2025
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  • Kristian

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • Amal

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • Mohamed

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Excellent facility and professional staff

    None

    Property response:

    Thank you so much for your kind words dear Mohamed! We're thrilled you enjoyed your stay and appreciated our service. Hope to welcome you again! Best regards, Hotel Mauritania

    Hotel Mauritania
    14 July 2025
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  • Larisa

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
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