Reviews of Marina Smir Hotel & Spa 4 stars

The location and the pools view

Prices and the optional facilities availability

I didn’t like anything, Very dirty Hotel, everything very old and broken There is no water at room even no coffee machine or normal coffee and tea

Everything Elevators very dirty Reception and elevator full of food smells like you are inside the kitchen Manager not polite at all and he is very rude Officially they stool my money

Nice location with wonderful view so close to marina.

The hotel is good in general, located at the first line with its own 'section' on the beach. Rooms are a bit aged but ok, restaurant is good, territory is green. There is a well maintained tennis court -- we played 2 or 3 times with my son. Staff is friendly and helpful, though sometimes slow. For example, the cigarette butt was laying on stairways for almost 24 hours.

The biggest problem is crazy loud music from the night clubs on the beach. This was unbearable. Even with closed windows we could hardly sleep until 3-4am when clubs are finally closed. We had to check out earlier loosing two payed nights, and move to other place. If you are looking for a night life -- it should not be a problem though.

everthing

nothing

Truly enjoyed a stress free stay from arrival to departure

location with direct access to the beach and the service

The views and the room were lovely very light airy and clean. I had a Hammam it was incredible. The service and the people were so kind and Couldn’t do enough to make us comfortable.

The gym is very dated and bad condition and they could add Jacuzzi or steam room to the spa its basic it would really benefit the hotel. Also couldn’t use the indoor pool it’s not heated. The food is quite expensive considering it’s Morocco you can eat in town for a third of the price.

Nothing

The receptionist is very rude. The room was dirty and smelled cigarettes. We couldn't breathe well as our noses were blocked.

Location, cleanness, service, hospitality

Food and beverage high prices

Location

Location

The staff were kind and helpful. The seaview was beautiful.

The indoor heated pool was "broken" and we were told by management that they wouldn't heat it anyways as it would be too expensive for them to run. The outdoor pools were too cold to the point were majority of the people staying complained and couldn't swim due to how cold it was. We picked this hotel as we had our 8 month old who loves playing in the water, unfortunately that didn't happen. The breakfast omelette and msmen were great otherwise there was limited choice. Music would be blaring during the night up until 4 in the morning. The AC had a foul stench coming from it- something we did tell management about. There was one complimentary bottle of water on arrival and nothing further. No kettle in the room, no iron. Ultimately in terms of what we paid and the quality of the services provided- extremely poor. I would recommend saving your money and spending it at a slightly nicer hotel, extremely let down and I'm glad I only booked 2 nights.

The pool and location The only person that was trying to make my stay pleasant was the duty manager, all other staff were useless and not attentive

The staff are not hospitable, and the rooms are out dated and Air condition doesn’t work, i changed my room and both were hot and a lot of insects

Unfortunately, our stay at this hotel was quite disappointing. The swimming pool was empty and not in use, which was a letdown. Additionally, the hotel was in the midst of renovations, with painting happening everywhere. At one point, we were asked to leave our room so they could paint it. When we returned, the room was filled with a strong paint smell, making it uncomfortable to stay in.