8.3

Reviews of Riad Dar Hanae

67 Rue Lamtamar , Hay El Balad , 93000 Tetouan, Morocco

  • 7.0 Good
    Ayman

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Abdelaziz

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Great location, very good rooms. Good price quality.

    It’s very difficult to find this place.

  • Adam

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Got upgraded to a better room for free. Very friendly and helpful staff. Delicious breakfast.

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  • Sonia

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review

    Wet friendly service! Breakfast was great and guy I didn’t remember the name was very very nice and helpful thanks a lot

  • Yoël

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    Beautiful place, beautiful room, beautiful terrace with a view. Love how it's decorated. Location is great.

  • Paulo

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    Very friendly staff and a wonderful place located in a zone in the medina that is easy to get in and get out. Well decorated rooms in Marroquian style. Thanks to Amin, he is a gentle and kind man that makes our stay even better. Be sure to get the king or Queen rooms. They are big and beatiful. The others ones are too small and plain.

    Ok all

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  • Eire

    Reviewed: 4 January 2025 · Stayed in December 2024

    Verified review

    Central location at the Medina. Lively and good decorated new Riad. Very tradicional guest house. Parking 10m walking 3eur per day. The host came to collect is from car park to the Riad

    The room wasnt clean enough, very dusty entrance main door, behind children beds, and floors. No sheets linen for single beds, we had to ask every night for it. Noisy rooms inside and outside the ryad, if you are looking for a quiet night this is not your place. Breakfast was good, but very slow, needed to be prepared in advance. The host wasnt there at the time. It was only comunicación over the phone.

    Property response:

    Good morning, thank you for the negative comment, how is it possible that you book at a very cheap price and want a 5-star hotel service, how is it possible that we have 3 rooms in the hotel and you want a 24/24 reception service, how is it possible that you only say negative things and did not mention in your comment the good things that we did for you and that we have no right to do, I gave you extra blankets for the first night and said thank you very much, we even had a long conversation via WhatsApp, I am frankly very shocked by this negative comment, you have wanted a 5-star service from the first day and your requests have increased without limits, and we dealt with you to the maximum, you even said that you have a hotel, but it is not to this extent that it is a negative comment and you advise people to make noise, this is unreasonable, the hotel is located in a very quiet neighborhood and everyone knows this, we are the best and we will remain the best

    Good morning, thank you for the negative comment, how is it possible that you book at a very cheap price and want a 5-star hotel service, how is it possible that we have 3 rooms in the hotel and you want a 24/24 reception service, how i… Show more

    Riad Dar Hanae
    5 January 2025
  • Kerry

    Reviewed: 10 November 2024 · Stayed in November 2024

    Verified review

    Extremely helpful staff. Mohammed went out of his way to help us. His colleague prepared a good breakfast and was also very helpful.

    Noisy at night but to be expected in the centre of the medina. It is a little difficult to find using Google maps, but the locals are very happy to help.

  • Teresa

    Reviewed: 19 August 2024 · Stayed in August 2024

    Verified review

    Colazione abbondante

    The facility is run by a couple of good guys who unfortunately have not been trained to do this job. The sheets were not changed, they were full of hair and stains,we had to ask for towels because they were not present. I'm sorry to write this, but not finding clean sheets Is a form of disrespect towards the guest (people are not stupid, they notice it)They are doing some work on the terrace, plaster is everywhere and it is not removed after the work, the terrace is messy.

    Property response:

    Good morning, thank you for the negative comment. The whole issue is that from the beginning you did not want to sleep in the room because the bathroom is not inside the room, and you wanted to change the room, which is impossible because there are other customers in their rooms. As for the workers, they cannot meet your endless requests. Every time you order something you want, the workers did everything for you, but your requirements were unlimited. You can book in a 5-star hotel and they will assign you a special person, but we did what was required. As for the blankets, everything is clean for us and we cannot put anything unclean for our customers. This is impossible.

    Good morning, thank you for the negative comment. The whole issue is that from the beginning you did not want to sleep in the room because the bathroom is not inside the room, and you wanted to change the room, which is impossible because t… Show more

    Riad Dar Hanae
    20 August 2024
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  • Ibtissam

    Reviewed: 16 August 2024 · Stayed in August 2024

    Verified review

    traditional moroccan Riad in the middle of the medina of Tetouan i really enjoyed it so much the young that works there is so helpful and kind.

  • Leila

    Reviewed: 11 August 2024 · Stayed in August 2024

    Verified review

    Hotel is basic and comfortable I think it's more suitable for young people, breakfast is very good, views from terrace are great

    My room was so basic so it had no air-conditioning, I knew that so no complain but be sure not to expect too much

  • 3.0 Poor
    Marco

    Reviewed: 14 July 2024 · Stayed in July 2024

    Verified review

    The terrace was nice. The room had a nice fan.

    Very dirty towels and sheets. When asked to change they changed them with other dirty ones.

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  • Marco

    Reviewed: 12 July 2024 · Stayed in July 2024

    Verified review
  • Mateo

    Reviewed: 11 July 2024 · Stayed in July 2024

    Verified review
  • Bollani

    Reviewed: 9 July 2024 · Stayed in July 2024

    Verified review

    Staff

    Not super easy to find

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  • Abdelhamid

    Reviewed: 28 June 2024 · Stayed in June 2024

    Verified review

    Very good hotel, very clean and very very friendly staff

    Nothing

  • Daniel

    Reviewed: 26 June 2024 · Stayed in June 2024

    Verified review

    The house was really cute! It had a traditional layout and decoration and a nice terrace on top. The hosts cooked a great breakfast for us.

    The only minor complaints were things that would be difficult to fix. I think the property has no vent piping, so if the bathroom exhaust fan is on then it sucks air up through the toilet and starts to make the bathroom stink. Also the bathroom door is very tricky to open and close and is loud. Something that could be improved is a little more shade on the terrace! Maybe an umbrella or something.

  • Robbie

    Reviewed: 26 June 2024 · Stayed in June 2024

    Verified review

    Younes helped me a lot and was really hospitable. He was calm and very friendly. I loved the stay. It was a real good Riyad.

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  • Hajar

    Reviewed: 22 June 2024 · Stayed in June 2024

    Verified review

    the authenticity of the Moroccan decor & architecture

    Nothing to specify

  • Emma

    Reviewed: 9 June 2024 · Stayed in June 2024

    Verified review

    The host was extremely kind, helped us get to the Riad and made sure we had everything. The Riad is beautiful, clean and cozy!

    Everything was great :)

  • Felix

    Reviewed: 7 June 2024 · Stayed in June 2024

    Verified review

    The staff is super helpful and friendly. The riad is in the middle of the medina and has a great roof terrace! The accommodation is freshly renovated and is in good condition. Nevertheless is has an authentic charm. The beds are huge and also the community room in the media is cozy. I fully recommend it!

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  • 7.0 Good
    Junyang

    Reviewed: 17 May 2024 · Stayed in May 2024

    Verified review
  • Baravi

    Reviewed: 12 May 2024 · Stayed in May 2024

    Verified review

    Youness is such a nice helpful guy. you can ask him to help with most things like taxi, where to eat etc. The place is newly refurbished and clean. great view of the mountains from the rooftop. breakfast is great!

    the place is a bit small and cramped but ok

  • Varush

    Reviewed: 14 March 2024 · Stayed in March 2024

    Verified review
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  • Boyle

    Reviewed: 26 February 2024 · Stayed in February 2024

    Verified review

    The property is really nice; a stunning, large place to stay with a fantastic roof terrace. Our host Najim was great and offered to show us to where we wanted to visit, we wanted to explore the place ourselves though so that was fine. He really was the star of the place! We were able to do some laundry and made good use of the facilities.

    The breakfast was really nice overall but was lacking eggs, something that we had in other breakfasts in Morocco. Very bread / cake-heavy breakfast 😄 Also, there was a lot of construction work going on in the opposite side of the alleyway in the medina, so sleep was disrupted a bit.

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